Voicemail (disambiguation)

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Voicemail is a centralized system of managing telephone messages.


A voicemail system is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using an ordinary telephone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voice-mail as a basic feature; many corporate PBXs include versatile internal voice-messaging services, and *98 vertical service code subscription is available to most individual and small business land line subscribers.

Voicemail or Voice Mail may also refer to:

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An audio letter is an audio recording sent by postal mail to a recipient. The practice was more common when charges for long-distance telephone services were higher and before the widespread use of the Internet.

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Unified messaging is a business term for the integration of different electronic messaging and communications media technologies into a single interface, accessible from a variety of different devices. While traditional communications systems delivered messages into several different types of stores such as voicemail systems, e-mail servers, and stand-alone fax machines, with Unified Messaging all types of messages are stored in one system. Voicemail messages, for example, can be delivered directly into the user's inbox and played either through a headset or the computer's speaker. This simplifies the user's experience and can offer new options for workflow such as appending notes or documents to forwarded voicemails.

Elwood Edwards is an American voice over actor. He is best known as the voice of the Internet service provider America Online, which he first recorded in 1989. His greetings include "Welcome," "You've got mail," "You've got pictures," "You've got voicemail," "File's done." and "Goodbye.", all recorded in his own living room on a cassette deck. In 1989, Edwards's wife overheard online service Q-Link CEO Steve Case describe how he wanted to add a voice to its user interface. In October, Edwards's voice premiered on AOL's new program. The voice is only heard in the American version of the software. In the UK version, a female voice is heard replacing "Welcome." with "Welcome to AOL." and "You've got mail." with "You have e-mail." Also "File's done." is replaced with "Your files have been transferred."

Simplified Message Desk Interface (SMDI) is a protocol that defines the interface between a voice mail system and a phone system such as a PBX or public telephone switch. It was developed by Bell Labs. It is used to provide the voice mail system the information it needs to process the call. Each time a call is sent to the voice mail system, a message is sent using SMDI over a serial interface that identifies the line, the type of call, and the calling/called party numbers. The SMDI protocol also specifies a method for turning the message-waiting indicator (MWI) on and off on individual telephones.

The Palm Treo 700w is a Windows Mobile-powered smartphone that was officially announced on September 26, 2005. As Palm's first Windows Mobile-powered Treo, the 700w offered an alternative for users who want or need to use Microsoft software. It was offered by Verizon Wireless, and other CDMA carriers. A newer version of this phone has been released, the Treo 700wx.

Gordon Matthews was an American inventor and businessman and started one of the first companies which pioneered the commercialization of voicemail.

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Visual voicemail voicemail with a graphical interface

Visual voicemail is direct-access voicemail with a visual interface. Such an interface presents a list of messages for playback, as opposed to the sequential listening required using traditional voicemail, and may include a transcript of each message. In 2007, Apple's iPhone was the first cell phone promoting this feature. Since then, several telecommunications companies have integrated a visual element into their voicemail services, such as on Samsung's Instinct and the BlackBerry Storm and Torch.

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GotVoice is an American visual voicemail company founded in 2003 by former RealNetworks and Microsoft executive Martin Dunsmuir. In 2006, the service began to convert voicemails into mp3's and deliver them via e-mail. In 2007, GotVoice also introduced voicemail to text services in which voicemails are delivered via SMS text messages for mobile, home, office and Internet phones.

AUDIX is a voicemail server intended to be used with a Lucent/Avaya private branch exchange (PBX). AUDIX features many integrations with Avaya PBXes, such as capturing the extension of the calling party and announcing that person's name when announcing the attributes of a message, automatic identification of subscribers when they are dialing in to retrieve their messages, and activating and deactivating message-waiting indicators.

YouMail is an Irvine, CA-based developer of visual voicemail and Robocall blocking software. Their voicemail software replaces the voicemail service offered by mobile phone manufacturers, and offers webmail-like voicemail access and voicemail-to-text transcriptions. The company also compiles a National Robocall index by monitoring automated call patterns and behaviors, and verifying that activity against numbers that its customers manually block or report as spam.

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The News of the World royal phone hacking scandal was a scandal which developed in 2005 to 2007 around the interception of voice mail relating to the British Royal Family by a private investigator working for a News of the World journalist. It formed a prelude to the wider News International phone hacking scandal which developed in 2009 and exploded in 2011, when it became clear that the phone hacking had taken place on a much wider scale. Early indications of this in the police investigation were not followed through, and the failures of the police investigation would go on to form part of the wider scandal in 2011.

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Ringless voicemail, also called a voicemail drop, is a method in which a pre-recorded audio message is placed in a voicemail inbox without the associated telephone ringing first. This practice is commonly associated with spamming and debt collection services.