CustomerVision BizWiki

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CustomerVision BizWiki was a wiki application, geared to medium- and large-sized businesses, that existed from around 2006 to 2008. It was developed and sold by CustomerVision, a company founded by Cindy Rockwell, Brian Keairns and Cliff Monlux.

Wiki software collaborative software that runs a wiki

Wiki software is a collaborative software that runs a wiki, which allows users to create and collaboratively edit "pages" or entries via a web browser. A wiki system is usually a web application that runs on one or more web servers. The content, including all current and previous revisions, is usually stored in either a file system or a database. Wikis are a type of web content management system, and the most commonly supported off-the-shelf software that web hosting facilities offer. There are currently dozens of actively maintained wiki engines, in a variety of programming languages, including both open source and proprietary applications. These vary widely in their platform support, in their support for natural language characters and conventions, and in their assumptions about technical versus social control of editing.

CustomerVision BizWiki was reviewed in publications such as Network World, Intranet Journal and internetnews.com. It was also a finalist for the Intranet Journal Product of the Year 2007 and KMWorld Magazine's 2006 km Promise Awards[ citation needed ].

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An intranet is a private network accessible only to an organization's staff. Often, a wide range of information and services are available on an organization's internal intranet that are unavailable to the public, unlike the Internet. A company-wide intranet can constitute an important focal point of internal communication and collaboration, and provide a single starting point to access internal and external resources. In its simplest form, an intranet is established with the technologies for local area networks (LANs) and wide area networks (WANs). Many modern intranets have search engines, user profiles, blogs, mobile apps with notifications, and events planning within their infrastructure.

Factiva is a business information and research tool owned by Dow Jones & Company. Factiva aggregates content from both licensed and free sources, and provides organizations with search, alerting, dissemination, and other information management capabilities. Factiva products provide access to more than 32,000 sources from nearly every country worldwide in 28 languages, including more than 600 continuously updated newswires.

RightNow Technologies

Oracle RightNow is a customer relationship management (CRM) software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011.

Personal knowledge networks have been primarily conceived by researchers with regard to the inter-firm knowledge sources between organisations, where networks are informal and personal. Instead of looking at the organisational context, some researchers investigate the intra-firm aspects at personal level of organisational knowledge networks, where knowledge management processes start and end. Various technologies and behaviours support personal knowledge networking for example wikis, Really Simple Syndication (RSS) and relationship networks. Interest is also being driven by the realization that KM can happen without a lot of explicit governance. This trend is called "grass-roots KM" as opposed to traditional, top-down enterprise KM.

An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals. Enterprise portals provide a secure unified access point, often in the form of a web-based user interface, and are designed to aggregate and personalize information through application-specific portlets.

Bizrate Insights Inc., doing business as Bizrate Insights, is a market research company, providing consumer ratings information to over 6,000 retailers and publishers across the United States, United Kingdom, France, Germany, and Canada. Bizrate Insights is a Meredith Corporation company based in Los Angeles, CA.

Enterprise social software, comprises social software as used in "enterprise" (business/commercial) contexts. It includes social and networked modifications to corporate intranets and other classic software platforms used by large companies to organize their communication. In contrast to traditional enterprise software, which imposes structure prior to use, enterprise social software tends to encourage use prior to providing structure.

Intellipedia online system for collaborative data sharing used by the United States Intelligence Community

Intellipedia is an online system for collaborative data sharing used by the United States Intelligence Community (IC). It was established as a pilot project in late 2005 and formally announced in April 2006. Intellipedia consists of three wikis running on the separate JWICS (Intellipedia-TS), SIPRNet (Intellipedia-S), and DNI-U (Intellipedia-U) networks. The levels of classification allowed for information on the three wikis are Top Secret Sensitive Compartmented Information, Secret (S), and Sensitive But Unclassified information, respectively. Each of the wikis is used by individuals with appropriate clearances from the 16 agencies of the US intelligence community and other national-security related organizations, including Combatant Commands and other federal departments. The wikis are not open to the public.

Traction TeamPage is a proprietary enterprise 2.0 social software product developed by Traction Software Inc of Providence, Rhode Island.

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An intranet portal is the gateway that unifies access to enterprise information and applications on an intranet. It is a tool that helps a company manage its data, applications, and information more easily through personalized views. Some portal solutions are able to integrate legacy applications, objects from other portals, and handle thousands of user requests. In a corporate enterprise environment, it is also known as an enterprise portal.

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ConcourseConnect was developed by Concursive Corporation and is a platform for deploying large scale web-based communities. The platform integrates Customer Relationship Management software with a front-facing Social Networking application, providing data integration between two separate business scenarios and allowing both the end-user and administrator to better benefit from transparent social associations.

MyWikiBiz

MyWikiBiz is a wiki directory that allows people and enterprises to write about themselves. The brand began as a service creating Wikipedia articles for paying corporations; the founder and owner of MyWikiBiz, Gregory Kohs, was soon blocked from Wikipedia.

Enterprise social networking

Enterprise social networking focuses on the use of online social networks or social relations among people who share business interests and/or activities. Enterprise social networking is often a facility of enterprise social software, which is essentially social software used in "enterprise" (business/commercial) contexts. It encompasses modifications to corporate intranets and other classic software platforms used by large companies to organize their communication, collaboration and other aspects of their intranets. Enterprise social networking is also generally thought to include the use of a standard external social networking service to generate visibility for an enterprise.

Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers. Based in Vancouver, the company was founded by Andrew Reid in 2000 and works with over 700 global brands around the world. In 2018, Vision Critical took home a BIG Innovation Award from the Business Intelligence Group.. Vision Critical was ranked Canada’s 46th-fastest-growing software development company by PROFIT magazine’s PROFIT 500 in 2015. The company has also taken home awards for its work culture, including the 2017 National HR Award, Achievers 50 Most Engaged Workplaces in North America and Canada’s Top Employers for Young People.

Sprinklr

Sprinklr is a unified customer experience management platform for enterprises. It provides social media marketing, social advertising, content management, collaboration, advocacy and social media monitoring for large brands like Nike, Microsoft and McDonald's.

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