World Quality Day is celebrated every year around the world in November. The day was designed to increase worldwide awareness of the important contribution that quality makes towards both organisational and national growth, and prosperity. World Quality Day is celebrated annually on the second Thursday in November.
World Quality Day takes place every year on the second Thursday of November. Businesses across the world take part in a variety of activities such as business-wide seminars, presentations, quizzes and competitions at their workplace. Events are usually organised by quality professionals based within organisations and are designed to spread the ‘importance of quality’ message to non-quality professionals.
According to the Chartered Quality Institute (CQI), the responsibility of the quality professional can be defined through five main areas – governance, assurance, improvement, leadership and context.
The Chartered Quality Institute (CQI), formerly known as The Institute of Quality Assurance (IQA), is the chartered body for quality professionals. It improves the performance of organisations by developing their capability in quality management. As a registered charity, the CQI exists to advance education in, knowledge of and the practice of quality in the industry, the public sector and the voluntary sectors.
The competency framework diagram showing the 5 areas of the framework; Leadership, Governance, Assurance, Improvement and context.
World Quality Day 2019
The theme for the World Quality Day 2019 is: 100 years of Quality Give proof, how it is 100th Quality day
World Quality Day 2018
For 2018, the theme is ‘Quality: A question of trust ’
Previous years
2018: Quality: A question of trust which focuses on reputation and trust.
2017: Celebrating Everyday Leadership which focuses on Quality professionals at all levels displaying leadership behaviours.
2016: Making operational governance count’ which focuses on the impact of failure and how it is putting the reputation of organisations in the private, public, and not-for-profit sectors under the spotlight like never before.
2014: ‘Building a Quality World Together’ which focuses on the impact quality professionals make to an organisation.
2013: ‘Making Collaboration Count’. Designed to reflect the importance of collaborating with colleagues, departments and partner organisations
2012: ‘Quality: Delivering Competitive Advantage’. Derived from the belief that in order to survive during an economic downturn, organisations require a strong competitive advantage, and that quality management and its focus on improving efficiency and productivity can help organisations achieve this.
2011: 'In Pursuit of Excellence’. Recognising that in order to succeed, organisations must continuously strive to improve.
2010: 'Out of the Crisis'. Focused on what a fit organisation looks like and the role that quality management professionals play in facilitating fitness.
2009 Organisations worldwide ran events or participated in one of the specially organised regional events.
2008 Saw the first World Quality Day conference at the Imarsat Conference Centre in London and provided a forum for innovation, inspiration and creative ideas.
BQF is an independent, not-for-profit corporate membership organisation and was founded by the DTI and UK business leaders in 1993.
The European Organization for Quality (EOQ) is an autonomous, non-profit making association under Belgian law, having its legal office in Brussels. EOQ is the European interdisciplinary organization striving for effective improvement in the sphere of quality management as the coordinating body and catalyst of its National Representative Organizations (NR’s). EOQ’s Network comprises National Representative, Associated, Affiliated members’ and partners’ organizations from 40 different countries, reaching up to 70,000 members and 500,000 companies linked to its members.
The International Register of Certificated Auditors (IRCA) was formed in London in 1984 as part of the British government's enterprise initiative, designed to make industry and business more competitive through the implementation of quality principles and practices. Over 30,000 auditors have been awarded professional certification since 1984 and more than 120 countries are represented on the IRCA register. Every year, over 60,000 delegates attend an IRCA-certified training course. IRCA is a division of the Chartered Quality Institute (CQI), the UK's chartered body for quality management professionals.
In business, a competitive advantage is the attribute that allows an organization to outperform its competitors. A competitive advantage may include access to natural resources, such as high-grade ores or a low-cost power source, highly skilled labor, geographic location, high entry barriers, and access to new technology.
Marketing strategy is a long-term, forward-looking approach to planning with the fundamental goal of achieving a sustainable competitive advantage.
Information and technology (IT) governance is a subset discipline of corporate governance, focused on information and technology (IT) and its performance and risk management. The interest in IT governance is due to the ongoing need within organizations to focus value creation efforts on an organization's strategic objectives and to better manage the performance of those responsible for creating this value in the best interest of all stakeholders. It has evolved from The Principles of Scientific Management, Total Quality Management and ISO 9001 Quality management system.
Clinical governance is a systematic approach to maintaining and improving the quality of patient care within the National Health Service, (NHS). Clinical governance became important in health care after the Bristol heart scandal in 1995, during which an anaesthetist, Dr Stephen Bolsin, exposed the high mortality rate for paediatric cardiac surgery at the Bristol Royal Infirmary. It was originally elaborated within the United Kingdom National Health Service (NHS), and its most widely cited formal definition describes it as:
A framework through which NHS organisations are accountable for continually improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish.
World Water Day is an annual UN observance day that highlights the importance of freshwater. The day is used to advocate for the sustainable management of freshwater resources. World Water Day is celebrated around the world with a variety of events. These can be educational, theatrical, musical or lobbying in nature. The day can also include campaigns to raise money for water projects. The first World Water Day, designated by the United Nations, was in 1993. Each year many countries celebrate World Water Day.
International Men's Day (IMD) is an annual international event celebrated on 19 November. Inaugurated in 1992 on 7 February by Thomas Oaster, the project of International Men's Day was conceived one year earlier on 8 February 1991. The project was re-initialised in 1999 in Trinidad and Tobago. The longest running celebration of International Men's Day is Malta, where events have occurred since 7 February 1994.
New Public Management (NPM) is an approach to running public service organizations that is used in government and public service institutions and agencies, at both sub-national and national levels. The term was first introduced by academics in the UK and Australia to describe approaches that were developed during the 1980s as part of an effort to make the public service more "businesslike" and to improve its efficiency by using private sector management models.
EFQM is a not-for-profit membership foundation in Brussels, established in 1989 to increase the competitiveness of the European economy. The initial impetus for forming EFQM was a response to the work of W. Edwards Deming and the development of the concepts of Total Quality Management.
Established in 2005 by the Usability Professionals Association,, World Usability Day (WUD) or Make Things Easier Day occurs annually to promote the values of usability, usability engineering, user-centered design, universal usability, and every user's responsibility to ask for things that work better. The day adopts a different theme each year. Organizations, groups, or individuals are encouraged to hold events to mark the day, optionally according to that year's theme.
Design management is a field of inquiry that uses project management, design, strategy, and supply chain techniques to control a creative process, support a culture of creativity, and build a structure and organization for design. The objective of design management is to develop and maintain an efficient business environment in which an organization can achieve its strategic and mission goals through design. Design management is a comprehensive activity at all levels of business, from the discovery phase to the execution phase. "Simply put, design management is the business side of design. Design management encompasses the ongoing processes, business decisions, and strategies that enable innovation and create effectively-designed products, services, communications, environments, and brands that enhance our quality of life and provide organizational success." The discipline of design management overlaps with marketing management, operations management, and strategic management.
The Mo Ibrahim Foundation was established in 2006 with a focus on the critical importance of leadership and governance in Africa.
The Lee Kuan Yew School of Public Policy is an autonomous postgraduate school of the National University of Singapore (NUS).
Business-IT alignment is a process in which a business organization uses information technology (IT) to achieve business objectives - typically improved financial performance or marketplace competitiveness. Some definitions focus more on outcomes than means ; for example,
alignment is the capacity to demonstrate a positive relationship between information technologies and the accepted financial measures of performance.
The World Cities Summit is an international conference series on public governance and the sustainable development of cities. It brings together practitioners and policy makers with leading experts in their field to identify innovative solutions to the most pressing challenges facing cities.
The European Association of Urology (EAU) is a non-profit organisation committed to the representation of urology professionals worldwide. All active urology professionals, including urology nurses, are eligible for membership of the EAU.
'The United Nations designated the first Monday of October of every year as World Habitat Day to reflect on the state of our towns and cities, and on the basic right of all to adequate shelter. The Day is also intended to remind the world that we all have the power and the responsibility to shape the future of our cities and towns. It was in 1986 that the United Nations first celebrated World Habitat Day. The host city was Nairobi and the chosen theme for the year was "Shelter is My Right".
Environmental certification is a form of environmental regulation and development where a company can voluntarily choose to comply with predefined processes or objectives set forth by the certification service. Most certification services have a logo which can be applied to products certified under their standards. This is seen as a form of corporate social responsibility allowing companies to address their obligation to minimise the harmful impacts to the environment by voluntarily following a set of externally set and measured objectives.
York Festival of Ideas was launched in 2011 as a partnership between the University of York and major cultural organisations in the city including York Theatre Royal, York Museums Trust, the National Centre for Early Music and the Joseph Rowntree Foundation to celebrate York’s reputation as a city of ideas and innovation, and to demonstrate the transformative power of education and ideas. It is the largest free festival of its kind in the UK and runs for two weeks in June each year, in venues across the city centre and at the University of York. The events are curated to fit with the Festival’s aims to ‘educate, entertain and inspire’. The Festival is a partnership between the University and cultural, social and business organisations in the city and has now developed partnerships with a range of regional and national organisations.
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