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Impression management is a conscious or subconscious process in which people attempt to influence the perceptions of other people about a person, object or event by regulating and controlling information in social interaction. It was first conceptualized by Erving Goffman in 1959 in The Presentation of Self in Everyday Life, and then was expanded upon in 1967.
A social skill is any competence facilitating interaction and communication with others where social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning these skills is called socialization. Lack of such skills can cause social awkwardness.
Complexity theory and organizations, also called complexity strategy or complex adaptive organizations, is the use of the study of complexity systems in the field of strategic management and organizational studies. It draws from research in the natural sciences that examines uncertainty and non-linearity. Complexity theory emphasizes interactions and the accompanying feedback loops that constantly change systems. While it proposes that systems are unpredictable, they are also constrained by order-generating rules.
The following outline is provided as an overview of and topical guide to thought (thinking):
Psychopathy is a mental health condition characterized by persistent antisocial behavior, impaired empathy and remorse, and bold, disinhibited, and egoistic traits masked by superficial charm and the outward presence of apparent normalcy. Different conceptions of psychopathy have been used throughout history that are only partly overlapping and may sometimes be contradictory.
The Psychopathy Checklist or Hare Psychopathy Checklist-Revised, now the Psychopathy Checklist—revised (PCL-R), is a psychological assessment tool that is commonly used to assess the presence and extent of the personality trait psychopathy in individuals—most often those institutionalized in the criminal justice system—and to differentiate those high in this trait from those with antisocial personality disorder, a related diagnosable disorder. It is a 20-item inventory of perceived personality traits and recorded behaviors, intended to be completed on the basis of a semi-structured interview along with a review of "collateral information" such as official records. The psychopath tends to display a constellation or combination of high narcissistic, borderline, and antisocial personality disorder traits, which includes superficial charm, charisma/attractiveness, sexual seductiveness and promiscuity, affective instability, suicidality, lack of empathy, feelings of emptiness, self-harm, and splitting. In addition, sadistic and paranoid traits are usually also present.
The Mask of Sanity: An Attempt to Clarify Some Issues About the So-Called Psychopathic Personality is a book written by American psychiatrist Hervey M. Cleckley, first published in 1941, describing Cleckley's clinical interviews with patients in a locked institution. The text is considered to be a seminal work and the most influential clinical description of psychopathy in the twentieth century. The basic elements of psychopathy outlined by Cleckley are still relevant today. The title refers to the normal "mask" that conceals the mental disorder of the psychopathic person in Cleckley's conceptualization.
Compliance is a response—specifically, a submission—made in reaction to a request. The request may be explicit or implicit. The target may or may not recognize that they are being urged to act in a particular way.
Ingratiating is a psychological technique in which an individual attempts to influence another person by becoming more likeable to their target. This term was coined by social psychologist Edward E. Jones, who further defined ingratiating as "a class of strategic behaviors illicitly designed to influence a particular other person concerning the attractiveness of one's personal qualities." Ingratiation research has identified some specific tactics of employing ingratiation:
The dark triad is a psychological theory of personality, first published by Delroy L. Paulhus and Kevin M. Williams in 2002, that describes three notably offensive, but non-pathological personality types: Machiavellianism, sub-clinical narcissism, and sub-clinical psychopathy. Each of these personality types is called dark because each is considered to contain malevolent qualities.
In psychology, manipulation is defined as subterfuge designed to influence or control another, usually in a manner which facilitates one's personal aims. The methods used distort or orient the interlocutor's perception of reality, in particular through seduction, suggestion, persuasion and non-voluntary or consensual submission. Definitions for the term vary in which behavior is specifically included, influenced by both culture and whether referring to the general population or used in clinical contexts. Manipulation is generally considered a dishonest form of social influence as it is used at the expense of others.
Steven L. Neuberg is an American experimental social psychologist whose research has contributed to topics pertaining to person perception, impression formation, stereotyping, prejudice, self-fulfilling prophecies, stereotype threat, and prosocial behavior. His research can be broadly characterized as exploring the ways motives and goals shape social thought processes; extending this approach, his later work employs the adaptationist logic of evolutionary psychology to inform the study of social cognition and social behavior. Neuberg has published over sixty scholarly articles and chapters, and has co-authored a multi-edition social psychology textbook with his colleagues Douglas Kenrick and Robert Cialdini.
Roosje (Roos) Vonk is a Dutch professor of social psychology at the Radboud University in Nijmegen author, and motivational speaker.
The Psychopathic Personality Inventory (PPI-Revised) is a personality test for traits associated with psychopathy in adults. The PPI was developed by Scott Lilienfeld and Brian Andrews to assess these traits in non-criminal populations, though it is still used in clinical populations as well. In contrast to other psychopathy measures, such as the Hare Psychopathy Checklist (PCL), the PPI is a self-report scale, rather than interview-based, assessment. It is intended to comprehensively index psychopathic personality traits without assuming particular links to anti-social or criminal behaviors. It also includes measures to detect impression management or careless responding.
Abusive power and control is behavior used by an abusive person to gain and/or maintain control over another person. Abusers are commonly motivated by devaluation, personal gain, personal gratification, psychological projection, or the enjoyment of exercising power and control. The victims of this behavior are often subject to psychological, physical, mental, sexual, or financial abuse.
Delroy L. Paulhus is a personality psychology researcher and professor. He received his doctorate from Columbia University and has worked at the University of California, Berkeley and the University of California, Davis. Currently, Paulhus is a professor of psychology at the University of British Columbia in Vancouver, Canada where he teaches undergraduate and graduate courses. He is best known for being the co creator of the dark triad, along with fellow researcher Kevin Williams.
While psychopaths typically represent a very small percentage of workplace staff, the presence of psychopathy in the workplace, especially within senior management, can do enormous damage. Indeed, psychopaths are usually most present at higher levels of corporate structure, and their actions often cause a ripple effect throughout an organization, setting the tone for an entire corporate culture. Examples of detrimental effects include increased bullying, conflict, stress, staff turnover, absenteeism, and reduction in both productivity and social responsibility. Ethical standards of entire organisations can be badly damaged if a corporate psychopath is in charge. A 2017 UK study found that companies with leaders who show "psychopathic characteristics" destroy shareholder value, tending to have poor future returns on equity.
In the field of personality psychology, Machiavellianism is a personality trait characterized by interpersonal manipulation, indifference to morality, lack of empathy, and a strategic focus on self-interest. Psychologists Richard Christie and Florence Geis named the trait after Niccolò Machiavelli, as they used edited and truncated statements inspired by his works to study variations in human behaviors. Their Mach IV test, a 20-question, Likert-scale personality survey, became the standard self-assessment tool and scale of the Machiavellianism construct. Those who score high on the scale are more likely to have a high level of manipulativeness, deceitfulness and a cynical, unemotional temperament.
References
- ↑ Jones, E.E. (1964). Ingratiation: A social psychologist analysis. New York, New York: Appleton-Century-Croft.
- 1 2 3 Valdesolo, Piercarlo. "Flattery Will Get You Far". Scientific American United scientificamerican.com. Scientific American, a Division of Springer Nature America, Inc. Retrieved January 12, 2010.
- ↑ Sanaria, A. D. (2016). A conceptual framework for understanding the impression management strategies used by women in indian organizations. South Asian Journal of Human Resources Management, 3(1), 25-39. https://doi.org/10.1177/2322093716631118 https://www.researchgate.net/publication/299373178_A_Conceptual_Framework_for_Understanding_the_Impression_Management_Strategies_Used_by_Women_in_Indian_Organizations
- 1 2 3 Chan, Elaine; Sengupta, Jaideep (February 1, 2010). "Insincere Flattery Actually Works: A Dual Attitudes Perspective". Journal of Marketing Research. 47 (1): 122–133. doi:10.1509/jmkr.47.1.122. S2CID 144617563 . Retrieved 4 January 2022.
- ↑ Goleman, Daniel (1995). Emotional Intelligence. United States: Bantam Books. ISBN 978-0553383713.
- ↑ "Antisocial Personality Disorder". Psychology Today . New York City: Sussex Publishers. Retrieved 18 February 2018.
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