A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO9001:2015). It is expressed as the organizational goals and aspirations, policies, processes, documented information and resources needed to implement and maintain it. Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labor inputs were typically the most costly inputs in most industrialized societies, so focus shifted to team cooperation and dynamics, especially the early signaling of problems via a continual improvement cycle. In the 21st century, QMS has tended to converge with sustainability and transparency initiatives, as both investor and customer satisfaction and perceived quality is increasingly tied to these factors. Of QMS regimes, the ISO 9000 family of standards is probably the most widely implemented worldwide – the ISO 19011 audit regime applies to both, and deals with quality and sustainability and their integration.
The ISO 9000 family of quality management systems (QMS) is a set of standards that helps organizations ensure they meet customers and other stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 9000 deals with the fundamentals of quality management systems, including the seven quality management principles that underlie the family of standards. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfil.
ISO 14000 is a family of standards related to environmental management that exists to help organizations (a) minimize how their operations negatively affect the environment ; (b) comply with applicable laws, regulations, and other environmentally oriented requirements; and (c) continually improve in the above.
Automotive engineering, along with aerospace engineering and naval architecture, is a branch of vehicle engineering, incorporating elements of mechanical, electrical, electronic, software, and safety engineering as applied to the design, manufacture and operation of motorcycles, automobiles, and trucks and their respective engineering subsystems. It also includes modification of vehicles. Manufacturing domain deals with the creation and assembling the whole parts of automobiles is also included in it. The automotive engineering field is research -intensive and involves direct application of mathematical models and formulas. The study of automotive engineering is to design, develop, fabricate, and test vehicles or vehicle components from the concept stage to production stage. Production, development, and manufacturing are the three major functions in this field.
The International Material Data System (IMDS) is a global data repository that contains information on materials used by the automotive industry. Several leading auto manufacturers use the IMDS to maintain data for various reporting requirements.
Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. What a customer wants and is willing to pay for it determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market. Thus, quality can be defined as fitness for intended use or, in other words, how well the product performs its intended function.
Advanced product quality planning (APQP) is a framework of procedures and techniques used to develop products in industry, particularly in the automotive industry. It is similar to the concept of Design for Six Sigma (DFSS).
AS9100 is a widely adopted and standardized quality management system for the aerospace industry. It was released in October, 1999, by the Society of Automotive Engineers and the European Association of Aerospace Industries.
QS9000 was a quality standard developed by a joint effort of the "Big Three" American automakers, General Motors, Chrysler and Ford. It was introduced to the industry in 1994. It has been adopted by several heavy truck manufacturers in the U.S. as well. Essentially all suppliers to the US automakers needed to implement a standard QS9000 system, before its termination.
Production Part Approval Process(PPAP) is used in the automotive supply chain for establishing confidence in suppliers and their production processes. Actual measurements are taken from the parts produced and are used to complete the various test sheets of PPAP.
"All customer engineering design record and specification requirements are properly understood by the supplier and that the process has the potential to produce product consistently meeting these requirements during an actual production run at the quoted production rate." Version 4, 1 March 2006
ISO 22000 is a standard developed by the International Organization for Standardization dealing with food safety. It is a general derivative of ISO 9000.
ISO 13485Medical devices -- Quality management systems -- Requirements for regulatory purposes is an International Organization for Standardization (ISO) standard published for the first time in 1996; it represents the requirements for a comprehensive quality management system for the design and manufacture of medical devices. This standard supersedes earlier documents such as EN 46001 and EN 46002 (1996), the previously published ISO 13485, and ISO 13488.
The International Automotive Task Force (IATF) is a group of automotive manufacturers which aims at providing improved quality products to automotive customers worldwide.
TL 9000 is a quality management system standard designed by the QuEST Forum in 1998. It was created to focus on supply chain directives throughout the international telecommunications industry, including the USA. As with IATF 16949 for the automotive industry and AS9100 for the aerospace industry, TL 9000 specializes the generic ISO 9001 standard to meet the needs of one industrial sector, which for TL 9000 is the information and communications technology (ICT) sector—extending from service providers through ICT equipment manufacturers through the suppliers and contractors and subcontractors that provide electronic components, software components and services to those ICT equipment manufacturers.
VDA 6.1 is a German quality management system standard. It was initiated by the automobile industry. The first VDA standard was for the exchange of surface models, and was named "VDA-FS". It has been superseded along the way, by a subset of the "Initial Graphics Exchange Specification" (IGES); referred to, simply, as "VDA". Aside from this exchange standard, VDA also developed "VDA-PS", a library standard for standard parts, now known as "DIN 66304".
The Automotive Industry Action Group (AIAG) is a not-for profit association founded in 1982 and based in Southfield, Michigan. It was originally created to develop recommendations and a framework for the improvement of quality in the North American automotive industry. The association's areas of interest have expanded to include product quality standards, bar code and RFID standards, materials management, EDI, returnable containers and packaging systems, and regulatory and customs issues.
Nigel Howard Croft was appointed as Chairman of ISO’s Technical Committee TC 176/SC 2 in February 2010, with overall responsibility for the ISO 9001 standard, used worldwide as a basis for certification of quality management systems, and the ISO 9004 guidelines standard aimed at improving organisational performance, among others. His third and final term as Chairman expired at the end of 2018. He has subsequently been appointed to lead the revision of "Annex SL" of the ISO Directives, that forms the basis for over 40 management system standards including those on environmental management, Occupational Health and Safety, Information Security, Anti-bribery, Food Safety and many more.
DQS Holding GmbH based in Frankfurt am Main is the holding company of the worldwide DQS Group. The group provides assessments and certifications of management systems and processes of any type.
Indian Register Quality Systems (IRQS) is an Indian company that specializes in implementing quality management systems and training companies on these certifications. IRQS is department functioning under the parent organisation Indian register of shipping (IRS) which was formed as a public limited company.
AMCO Batteries Limited is an automobile and commercial Battery manufacturing company headquartered in Chennai, Tamil Nadu. It is a part of Rs. 15,000-crore Amalgamations Group, one of India's biggest light engineering groups in India. Started in year 1932, today AMCO is the leading supplier of two-wheeler batteries to companies like Honda, Hero Motor Corp, Bajaj Auto, TVS, Yamaha, Royal Enfield, Mahindra Two Wheelers etc. It also supplies four-wheeler batteries to TAFE Tractors, Eicher Tractors, Sonalika Tractors etc. The product profile of AMCO includes Automotive, Inverter, Genset and UPS Batteries. It manufactures wide variety of batteries across all these product categories. AMCO is a market leader in two-wheeler battery segment with most of the two-wheelers coming with AMCO Battery's O.E, fitment. The company also manufactures four-wheeler Batteries with product range consisting of Factory Charged, Dry Charged and Maintenance Free batteries.
