Defect criticality

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In the context of software quality, defect criticality is a measure of the impact of a software defect. It is defined as the product of severity, likelihood, and class.

Contents

Defects are different from user stories, and therefore the priority (severity) should be calculated as follows.

Severity/impact

Likelihood/visibility

Class of defect

Class 0

Class 1

Class 2

Class 3

Class 4

Assessing the criticality score

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