Electronic Staff Record

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The Electronic Staff Record or ESR is an Oracle-based human resources and payroll database system currently used by 586 units of the National Health Service (NHS) in England and Wales to manage the payroll for 1.2 million NHS staff members. The Electronic Staff Record application is managed by IBM for the NHS.

Oracle Corporation American multinational computer technology corporation

Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.

National Health Service publicly funded healthcare systems within the United Kingdom

The NHS in England, NHS Scotland, NHS Wales, and the affiliated Health and Social Care (HSC) in Northern Ireland were established together in 1948 as one of the major social reforms following the Second World War. The founding principles were that services should be comprehensive, universal and free at the point of delivery. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom, apart from dental treatment and optical care.

England Country in north-west Europe, part of the United Kingdom

England is a country that is part of the United Kingdom. It shares land borders with Wales to the west and Scotland to the north-northwest. The Irish Sea lies west of England and the Celtic Sea lies to the southwest. England is separated from continental Europe by the North Sea to the east and the English Channel to the south. The country covers five-eighths of the island of Great Britain, which lies in the North Atlantic, and includes over 100 smaller islands, such as the Isles of Scilly and the Isle of Wight.

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Implementation

Starting in 2006, groups of around 50 units were implemented every two months. Implementation of ESR was completed in March 2008 when the last of twelve groups went live. [1]

The implementation of ESR is one of the largest I.T. implementations in the world and replaced 29 payroll systems and approximately 38 human resources systems used throughout the NHS. The NHS is fifth largest employer in the world as of March 2012.

Supported versions of software to access ESR

The ESR solution is based on Oracle's e-Business suite R12 which is certified to run with most Windows desktop operating systems currently supported by Microsoft. In general Oracle’s certification of third party client operating systems and browser products are aligned to the respective vendor’s lifetime support cycle.

Access to ESR is tested and supported on an ongoing basis against the following versions of software :-

Accepting that user organisations may wish to run more up to date versions of these software components, they are recommended to run at least one “Base” workstation on the supported levels above. The Base workstation should then be used to replicate any ESR access issues, before an access related support call is logged on the ESR Service Desk. The ESR Support Team will then work with the site to resolve the access issue on the Base workstation.

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