Related Research Articles
The Financial Ombudsman Service is an ombudsman in the United Kingdom. It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.
Allan James Asher is an Australian lawyer, consumer advocate and campaigner.
Banking Ombudsman is a quasi judicial authority fu2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks. The Banking Ombudsman Scheme was first introduced in India in 1995, and was revised in 2002. The current scheme became operative from 1 January 2006, and replaced and superseded the banking Ombudsman Scheme 2002. Presently the Banking Ombudsman Scheme 2006 is in operation.
The Pensions Ombudsman is the official ombudsman institution responsible for investigating complaints regarding pensions in the United Kingdom. The Pensions Ombudsman is a non-departmental public body stewarded by the Department of Work and Pensions, and the Ombudsman and Deputy Ombudsman are appointed by the Minister for Work and Pensions. The Ombudsman is an independent commissioner; he and his staff are not civil servants. His brief is to resolve disputes of fact or law and to investigate claims of maladministration. Unusually for UK Ombudsmen, the Pensions Ombudsman's determinations are binding on the parties and enforceable in the County Court. There is a right of appeal to the High Court on a point of law. In England the High Court's permission has to be obtained for an appeal.
The Independent Pricing and Regulatory Tribunal of New South Wales (IPART) is an independent regulatory and pricing tribunal that oversees regulation in water, gas, electricity and transport industries in the Australian state of New South Wales. IPART was established in 1992 by Government of New South Wales with the primary purpose of regulating the maximum prices for monopoly services by government utilities and other monopoly businesses such as public transport.
Jackgreen Energy was an Australian electricity retailer. Before the company collapsed in late 2009, it was Australia's largest specialist renewable energy retailer, with around 100 employees, and 75,000 customers. In 2007 Jackgreen purchased Easy Being Green, a carbon offset program. Jackgreen was suspended from the National Electricity Market on 18 December 2009 by the independent market operator. Before its collapse, Jackgreen's products incorporated a percentage component of green energy, ranging between 10% and 100%.
Feed-in tariffs in Australia are the feed-in tariffs (FITs) paid under various State schemes to non-commercial producers of electricity generated by solar photovoltaic (PV) systems using solar panels. They are a way of subsidising and encouraging uptake of renewable energy and in Australia have been enacted at the State level, in conjunction with a federal mandatory renewable energy target.
The New National Consumer Council, operating as Consumer Futures, was a non-departmental public body and statutory consumer organisation in England, Wales, Scotland, and, for postal services, Northern Ireland. It was established by the Consumers, Estate Agents and Redress Act 2007, and began operations in 2008 by the merging of Postwatch, Energywatch and the Welsh, Scottish and National Consumer Councils under the Consumer Focus brand.
Please note: The Australian Financial Complaints Authority (AFCA) is now the one-stop-shop for all Australian financial complaints. You can no longer lodge a complaint with the Financial Ombudsman Service.
The Financial Ombudsman Service (FOS) was a member-funded Australian ombudsman service that provided external dispute resolution for consumers who were unable to resolve complaints with member financial services organisations.
Ombudsmen in Australia are independent agencies who assist when a dispute arises between individuals and industry bodies or government agencies. Government ombudsman services are free to the public, like many other ombudsman and dispute resolution services, and are a means of resolving disputes outside of the court systems. Australia has an ombudsman assigned for each state; as well as an ombudsman for the Commonwealth of Australia. As laws differ between states just one process, or policy, cannot be used across the Commonwealth. All government bodies are within the jurisdiction of the ombudsman.
The Ombudsman for Banking Services and Investments (OBSI) is a Canadian organization whose responsibility is to handle the financial disputes of consumers and small businesses that could not be resolved by the customers and the financial firms on their own. The OBSI provides the service on an impartial and independent basis, and free of charge to the consumer as an alternative to the legal system.
The Property Ombudsman (TPO) scheme is an ombudsman in the United Kingdom. It has been providing consumers and property agents with an alternative dispute resolution service since 1990.
An ombudsman, ombudsperson, ombud, or public advocate is an official who is charged with representing the interests of the public by investigating and addressing complaints of maladministration or a violation of rights. The ombudsman is usually appointed by the government or by parliament but with a significant degree of independence. In some countries, an inspector general, citizen advocate or other official may have duties similar to those of a national ombudsman and may also be appointed by a legislature. Below the national level, an ombudsman may be appointed by a state, local, or municipal government. Unofficial ombudsmen may be appointed by, or even work for, a corporation such as a utility supplier, newspaper, NGO, or professional regulatory body.
The DGCOS is an independent UK regulatory body, whose agenda includes vetting of suppliers, guaranteeing customer access to industry inspectors, and protecting members against unfounded complaints.
The Furniture Ombudsman (TFO) is an independent not for profit organisation based in the United Kingdom. It specialises in providing alternative dispute resolution solutions for customers of its members in the retail, furniture and home improvement industries. As a membership-based scheme, it also provides training and education services to its members which aim to raise standards, improve service and inspire consumer confidence. Kevin Grix, a non-practising barrister, was appointed the Chief Ombudsman in 2008. Guy Pratt chairs its Standards Board.
The Financial Ombudsman Service (FOS) was a member-funded Australian ombudsman service that provided external dispute resolution for consumers who were unable to resolve complaints with member financial services organisations.
Colin Robert McKenzie Neave is an Australian business executive. He was the Australian Commonwealth Ombudsman from 2012 to 2017. He is President of the Administrative Review Council and Chairman of the Commonwealth Consumer Affairs Advisory Council. He was appointed a Member of the Order of Australia in June 2005 for service to public administration and to the banking and finance industry, particularly through dispute resolution.
Solarplicity Energy Limited was a renewable energy company based in Hertfordshire, England. In August 2019 the company became the 13th energy supplier to collapse since 2018, affecting around 7,500 domestic and 500 business customers.
The Retail Ombudsman (TRO) was an Ombudsman for the retail industry in the United Kingdom from January 2015 to July 2017. Its role was to resolve disputes between retailers and retail customers.
The Australian Financial Complaints Authority or AFCA is an external dispute resolution (EDR) scheme for consumers who are unable to resolve complaints with member financial services organisations. It is operated as a not-for-profit company limited by guarantee was authorised by the then responsible minister, Minister for Revenue and Financial Services, Hon Kelly O'Dwyer MP in accordance with the Corporations Act 2001 (Cth).
References
- ↑ "EWON's Ombudsman and staff". www.ewon.com.au. Retrieved 2020-08-07.