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FURPS (Functionality, usability, reliability, performance, supportability) is a model for classifying software quality attributes (functional and non-functional requirements):
The model, developed at Hewlett-Packard was first publicly elaborated by Grady and Caswell. FURPS+ is now widely used in the software industry. The + was later added to the model after various campaigns at HP to extend the acronym to emphasize various attributes, such as Design Requirements, Implementation Requirements, Interface Requirements and Physical Requirements. [1]