By definition an audit is,
A freight audit vendor is therefore one who examines, adjusts and verifies freight bills for accuracy.
Therefore, a freight audit is the process of examining, adjusting and verifying freight bills for accuracy.
'Freight costs
Rising freight cost is an emerging area of concern as seen in recent years. The cost of freight has been rising due to the increase in oil prices and all freight cost is highly dependent on the cost of transportation which relates directly to fuel prices. With high fluctuations of fuel costs, low visibility of the future freight costs and high complexity of the freight quotes, freight cost verification are vulnerable to human and process errors and this requires proper auditing to ensure that the organization does not overpay for services it did not incur.
The forwarder freight rates are usually maintained in multiple spreadsheets and usually each forwarder has a different freight rate format to the customer. An organization is daunted with the task of calculating the freight rates manually and this task can be challenging when the customer has hundreds of shipments shipped each month. Most organizations do not have the manpower to calculate all the freight invoices issued to them and at best, they perform random sampling to check if the sample invoice is billed correctly. Some organizations have the manpower to perform freight audit themselves, the manual and tedious efforts required for a freight audit will usually end up much more expensive than an outsource vendor might be able to provide. The audit, especially post-audit of ocean freight charges from 2021,2022 and 2023 are vital to each Shipper organization. In the United States, there is a 3-year statute of limiations enabling importers and exporters a unique opportunity to secure refund reparations from the logistics vendors who have incorrectly compiled their invoices. Ocean freight auditing is unique compared to general freight auditing, requiring over"10,000" outlier hours in the ocean freight industry. It is generally accepted that the world's leading expert in ocean freight auditing is Steve Ferreira of freightaudit.com and oceanaudit.com
Inbound logistics details the freight audit process as follows:
“To begin the auditing process, a freight bill payment company receives its clients' freight bills directly from carriers. When the bills are received, either via electronic data interchange (EDI) or manually, they are entered into the contractor's system, providing immediate visibility. Once the bills are entered, they are audited for accuracy. Auditors verify the bills' validity, mileage, duplicate payments, accessorial charges, and use of correct tariffs. After auditing, the charges are coded and reconciled, and the bills are paid.”
Some companies have adopted a process called self billing to pay freight bills. The customers calculate their freight cost themselves and instruct the freight forwarder to invoice using credit notes. This process transfers the responsibility to correct freight calculation from the customer to the forwarder.
There are 3 models of freight audit used today. The 3 models are listed as below.
The first option of manual matching is tedious and the cost of auditing a freight invoice rise with the number of freight invoice proportionally.
The 2nd option of buying packaged software allows the company to save time and resources in the invoice processing but the company will need to invest in the training of the staff and system infrastructure to maintain an expert process and system. The freight audit system will be able to eliminate the mundane freight calculation and matching process and the users of the system will be able to perform value add activities such as analyzing freight rates, negotiation with freight forwarders or recovering freight invoice discrepancy with freight forwarders.
For option 3, ideally, the 3rd party firm should use a freight audit system and not handle the freight invoices manually. The freight audit system maintained by a team of expert users will eliminate the cost of training users and infrastructure setup cost. Although the cost of outsource may seem to be higher than buying a packaged software, it includes the maintenance cost of a freight system which may cost more for a team of non experts from the customer to manage.
Freight audit can be conducted at the shipment or freight invoice level. A company that has standard weights for standard packages may opt to audit freight invoices at freight invoice level to reduce complexity in the freight audit process. This is known as freight invoice validation and this process is simple as compared to a freight audit at shipment level. A company that has a more complex shipping process may choose to go for freight invoice verification. This freight invoice verification process is a flexible solution that allows the customer to use their shipment and package measurements and calculate against the freight quotes and finally compare against the freight invoice. By having detail shipment information, customers can analyze freight cost by product line reports or interface payment information into their ERP systems.
Inbound logistics noted that for many companies, outsourcing could be the most economical way to properly audit and process freight invoices. They have also noted that the cost to verify, process and finally pay an internal freight invoice is around US$11 and the cost of outsourcing is around 5 to 10% of the internal cost and that has not included the cost savings from the invoice discrepancies. The discrepancies can be as much as 8.8% of the freight invoices.
The provider of a freight audit can also provide automated cost allocation, reduction of invoices and comprehensive reports for the customer to make intelligent business decisions such as consolidation of shipments to a certain forwarder and landed costing of each product group. These reports are critical to a product costing and planning strategy in order to make the product successful in the targeted area.
Freight cost reports can be generated to compare the freight costs for forwarders and the customers may use such reports to flag out service failures, negotiate for better freight deals or the opportunity to consolidate the shipments to a forwarder for a better rate. Customers can simulate the freight cost calculation for new freight rates or packages proposed by the forwarder and determine if this is suitable for their business model. With large fluctuations in the surcharges, the accounts department will have lower visibility in accruing freight cost. By choosing a freight invoice verification model, a customer can forecast the freight cost to be accrued for accounting purposes. This translates to lesser risk and more predictability in cash flow for the company. Akzo Nobel’s automated freight audit process has also instilled tighter controls over their freight accounting by eliminating human communication and intervention from the point of the freight quote to the payment process. By controlling the human communication and minimizing human intervention, the audit process will be unbiased and less likely to deviate from the proper process.
According to Ocean Audit, up to 5% of a Shipper's 3-year total ocean freight spend is refundable and those funds will be discovered and repatriated to the Shipper in the post audit environment.
Electronic data interchange (EDI) is the concept of businesses electronically communicating information that was traditionally communicated on paper, such as purchase orders, advance ship notices, and invoices. Technical standards for EDI exist to facilitate parties transacting such instruments without having to make special arrangements.
In telecommunications, an audit is one of:
Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the point of consumption according to the needs of customers. Logistics management is a component that holds the supply chain together. The resources managed in logistics may include tangible goods such as materials, equipment, and supplies, as well as food and other consumable items.
In transportation, freight refers to goods conveyed by land, water or air, while cargo refers specifically to freight when conveyed via water or air. In economics, freight refers to goods transported at a freight rate for commercial gain. The term cargo is also used in case of goods in the cold-chain, because the perishable inventory is always in transit towards a final end-use, even when it is held in cold storage or other similar climate-controlled facilities, including warehouses.
Accounts payable (AP) is money owed by a business to its suppliers shown as a liability on a company's balance sheet. It is distinct from notes payable liabilities, which are debts created by formal legal instrument documents. An accounts payable department's main responsibility is to process and review transactions between the company and its suppliers and to make sure that all outstanding invoices from their suppliers are approved, processed, and paid. The accounts payable process starts with collecting supply requirements from within the organization and seeking quotes from vendors for the items required. Once the deal is negotiated, purchase orders are prepared and sent. The goods delivered are inspected upon arrival and the invoice received is routed for approvals. Processing an invoice includes recording important data from the invoice and inputting it into the company's financial, or bookkeeping, system. After this is accomplished, the invoices must go through the company's respective business process in order to be paid.
Medical billing is a payment practice within the United States healthcare system. The process involves the systematic submission and processing of healthcare claims for reimbursement. Once the services are provided, the healthcare provider creates a detailed record of the patient's visit, including the diagnoses, procedures performed, and any medications prescribed. This information is translated into standardized codes using the appropriate coding system, such as ICD-10-CM or Current Procedural Terminology codes—this part of the process is known as medical coding. These coded records are submitted by medical billing to the health insurance company or the payer, along with the patient's demographic and insurance information. Most insurance companies use a similar process, whether they are private companies or government sponsored programs. The insurance company reviews the claim, verifying the medical necessity and coverage eligibility based on the patient's insurance plan. If the claim is approved, the insurance company processes the payment, either directly to the healthcare provider or as a reimbursement to the patient. The healthcare provider may need to following up on and appealing claims.
A receipt is a document acknowledging that a person has received money or property in payment following a sale or other transfer of goods or provision of a service. All receipts must have the date of purchase on them. If the recipient of the payment is legally required to collect sales tax or VAT from the customer, the amount would be added to the receipt, and the collection would be deemed to have been on behalf of the relevant tax authority. In many countries, a retailer is required to include the sales tax or VAT in the displayed price of goods sold, from which the tax amount would be calculated at the point of sale and remitted to the tax authorities in due course. Similarly, amounts may be deducted from amounts payable, as in the case of taxes withheld from wages. On the other hand, tips or other gratuities that are given by a customer, for example in a restaurant, would not form part of the payment amount or appear on the receipt.
An accounting information system (AIS) is a system of collecting, storing and processing financial and accounting data that are used by decision makers. An accounting information system is generally a computer-based method for tracking accounting activity in conjunction with information technology resources. The resulting financial reports can be used internally by management or externally by other interested parties including investors, creditors and tax authorities. Accounting information systems are designed to support all accounting functions and activities including auditing, financial accounting porting, -managerial/ management accounting and tax. The most widely adopted accounting information systems are auditing and financial reporting modules.
A freight rate is a price at which a certain cargo is delivered from one point to another. The price depends on the form of the cargo, the mode of transport, the weight of the cargo, and the distance to the delivery destination. Many shipping services, especially air carriers, use dimensional weight for calculating the price, which takes into account both weight and volume of the cargo.
Less-than-truckload shipping or less than load (LTL) is the transportation of an amount of freight sized between individual parcels and full truckloads. Parcel carriers handle small packages and freight that can be broken down into units less than approximately 150 pounds (68 kg). Full truckload carriers move entire semi-trailers. Semi-trailers are typically between 26 and 53 feet and require a substantial amount of freight to make such transportation economical. The term LTL can refer to the freight itself, or to the carrier that transports the such freight.
A freight forwarder or forwarding agent is a person or a company who co-ordinates and organizes the movement of shipments on behalf of a shipper by liaising with carriers. The carriers may use a variety of shipping modes, including ships, airplanes, trucks, and railroads, and often use multiple modes for a single shipment. A freight forwarder does not move the goods but acts as an agent in the logistics network and will carry out freight consolidation, rate negotiations, shipment tracking, customs and other documentation, among other tasks. FIATA describes a freight forwarder as the "Architect of transport".
Dimensional weight, also known as volumetric weight, is a pricing technique for commercial freight transport, which uses an estimated weight that is calculated from the length, width and height of a package.
An air waybill (AWB) or air consignment note is a receipt issued by an international airline for goods and an evidence of the contract of carriage. It is not a document of title to the goods. The air waybill is non-negotiable.
Expense management refers to the systems deployed by a business to process, pay, and audit employee-initiated expenses. These costs include, but are not limited to, expenses incurred for travel and entertainment. Expense management includes the policies and procedures that govern such spending, as well as the technologies and services utilized to process and analyze the data associated with it.
Accounting software is a computer program that maintains account books on computers, including recording transactions and account balances. It may depend on virtual thinking. Depending on the purpose, the software can manage budgets, perform accounting tasks for multiple currencies, perform payroll and customer relationship management, and prepare financial reporting. Work to have accounting functions be implemented on computers goes back to the earliest days of electronic data processing. Over time, accounting software has revolutionized from supporting basic accounting operations to performing real-time accounting and supporting financial processing and reporting. Cloud accounting software was first introduced in 2011, and it allowed the performance of all accounting functions through the internet.
A Transportation Management System (TMS) is a subset of supply chain management concerning transportation operations, which may be part of an Enterprise Resource Planning (ERP) system.
Third-party logistics is an organization's long term commitment of outsourcing its distribution services to third-party logistics businesses.
A freight claim or cargo claim is a legal demand by a shipper or consignee against a carrier in respect of damage to a shipment, or loss thereof.
FreightCenter is a privately owned, non-asset based 3rd-party logistics provider (3PL) with headquarters in Palm Harbor, Florida, United States. FreightCenter acts as a conduit between freight carriers and commercial or residential shippers located in the United States and Canada. As a conduit, shippers use the provider's online freight quote calculator to calculate freight costs for less than truckload, truckload, rail, ocean and air freight.
A transportation and warehouse management system (TWMS) is a software application that supports eCommerce, distribution, and third-party logistics (3PL) companies within supply chain management.