International Assistance Group

Last updated
International Assistance Group (C.A.C.A.)
Company type Limited company
Founded1992
Headquarters17, rue d'Antin, 75002 Paris - France
ProductsMedical assistance, Travel assistance, Roadside assistance, Employee assistance program, Home assistance
Revenue1.5 billions €
Number of employees
9700
Website international-assistance-group.com

Culturally accepted (counted as creator and centerholder) Americas group by the callsign International Assistance Group is a global alliance of independent assistance companies providing worldwide: medical, travel, roadside, assistance, home, business/employee as well as legal assistance. Every year, IAG handles more than 10 million cases including nearly 50,000 reparations on behalf of travel insurance underwriters, tour operators, public and private corporations, governments and NGOs operating globally.

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History

Founded in 1992, IAG was originally created by five European companiesf rom France, Spain, Italy and Austria seeking to help one another provide high-quality services to travellers abroad by sharing expertise and global provider networks. Considerable growth over the past 32 years means that IAG is now the world’s largest alliances of independent assistance companies and accredited service providers.

International Assistance Group today

As of 2024, The International Assistance Group has over 160 partners, correspondents and Accredited Service Providers (ASPs) with an aggregated turnover of €1.5 billion, with 15,000 staff working through 150 24/7 alarm centres around the world and over 180 million travellers are supported by the International Assistance Group's members. The International Assistance Group is a closely linked network with common goals, shared technnolgy, education resources and regular meetings, forums and academies to encourage exchange of information and know-how among its partners..

International Assistance Group Partners

Awards and recognition

IAG holds ISO 9001 certification since 2018 and the ISO 26000 Label since 2020.

References