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Mood management theory posits that the consumption of messages, particularly entertaining messages, is capable of altering prevailing mood states, and that the selection of specific messages for consumption often serves the regulation of mood states (Zillmann, 1988a). Mood management theory now belongs to a larger group of theoretical approaches which speak on media content and how it plays a role in mood management. Mood optimization is a current affective state of media mood management.
The idea of selecting media content in the interest of enhancing one's states has been proposed by Zillmann and Bryant (1985) and Zillmann (1988a). Initially, the assumptions were referred to as theory of affect-dependent stimulus arrangement, but subsequently gained more prominence under the label of mood management (Knobloch, 2006).
Mood management research may be traced back to Leon Festinger's (1957) cognitive dissonance theory. Festinger notes that the human organism tries to establish internal congruity among cognitions such as attitudes, beliefs, and knowledge about oneself and the environment. When a person holds two cognitions that are incompatible, dissonance is produced. But such dissonance can be reduced through selective exposure, that is, individuals will seek out information that will reduce the dissonance and avoid information that will increase the already existing dissonance.
Festinger's theory was primarily laid out in cognitive terms, addressing exposure choices to persuasive messages. Zillmann and his colleagues thus proposed the mood management theory that attempts to cope with the broadest possible range of message choices such as news, documents, comedies, dramas, tragedies, music performances, and sports. It deals with all conceivable moods rather than a single, specific affective state, such as dissonance (Zillman, 1988b).
Based on the hedonistic premise that individuals are motivated for pleasure and against pain, mood management theory states that, to the extent possible, individuals tend to arrange their environment so that good mood (commonly pleasure) is maximized or maintained, and bad mood (commonly pain) is diminished or alleviated. Environmental arrangement can take many forms, including psychically moving away from or avoiding situations that creates negative effect (such as avoiding a stressful traffic jam), or moving toward or selecting situations that result in gratification (such as strolling in a beautiful garden). Moreover, since entertainment provides its audience with the opportunity to symbolically arrange the environment, mood management theory states that people's entertainment choices should similarly serve the management of moods (Oliver, 2003).
The specific hypotheses of mood management theory have been summarized as follows by Zillmann (2000):
The indicated hedonistic objective is best served by selective exposure to material that (a) is excitationally opposite to prevailing states associated with noxiously experienced hypo- or hyperarousal, (b) has positive hedonic value above that of prevailing states, and (c) in hedonically negative states, has little or no semantic affinity with the prevailing states.
Although mood management suggests that individuals' behaviors often conform to the hedonistic assumption, this theory also makes clear that individuals are not necessarily aware of their motivation. Rather, people are thought to initially arrange their environments in a random fashion, and arrangements that are incidentally made during good moods and that extend or enhance the hedonically positive state leave a memory trace that increases the likelihood for making similar stimulus arrangements under similar circumstances (Zillmann, 1988a, 1988b). In other words, the formation of these preferences is controlled by a mechanism called operant conditioning, which refers to the use of consequences to modify the occurrence and form of behavior.
Although its principles relate to the broader realm of mood optimization, mood management theory has largely been applied to entertainment choices. Focusing on viewers' selection of television entertainment, for example, an experimental study by Bryant and Zillmann (1984) reveals that individuals can overcome boredom or stress through selective exposure to exciting or relaxing television programming respectively. In the context of music exposure, Knobloch and Zillmann (2002) demonstrate that individuals could improve negative moods by electing to listen to highly energetic-joyful music. Also, Wakshlag et al. (1983) reported that participants with increased fear levels preferred films with low victimization scores and with high justice scores. This demonstrates that individuals aim to minimize stimuli which are associated with the source of a negative mood. Bryant and Zillman put on an investigation on how to overcome boredom and stress which examined individuals with boredom or stress by having them complete intellectual exam task with a time limit which caused pressure. This was only part one of the examination, the second part involved the participants watching 1 of the 6 TV programs provided. The six programs consisted of three soothing programs and three simulating programs. The evidenced showed that stressed people spent about the same amount of time on both program types while the people who were bored watched tv that was not relaxing but instead watched excited stimulating TV. Bryant and Zillman state this to be supporting for the mood management hypothesis, on their arousal regulation via media consumption.
The theoretical proposition of mood management theory has been faced with challenges, especially when studying (1) the role that negative moods and burdening feelings play within the entertainment experience; (2) the diversity of individual users, social and cultural situations, and media products on offer, and (3) the new, so-called interactive media and how entertainment can best be conceptualized within them (Vorderer, 2003). Media exposure has recently been one of the options for stimulus arrangements. Four challenges we go through that are mood-altering are Excitatory potential, Absorption potential, Semantic affinity and Hedonic Valence.
Leon Festinger was an American social psychologist who originated the theory of cognitive dissonance and social comparison theory. The rejection of the previously dominant behaviorist view of social psychology by demonstrating the inadequacy of stimulus-response conditioning accounts of human behavior is largely attributed to his theories and research. Festinger is also credited with advancing the use of laboratory experimentation in social psychology, although he simultaneously stressed the importance of studying real-life situations, a principle he practiced when personally infiltrating a doomsday cult. He is also known in social network theory for the proximity effect.
In the field of psychology, cognitive dissonance is described as the mental disturbance people feel when they realize their cognitions and actions are inconsistent or contradictory. This may ultimately result in some change in their cognitions or actions to cause greater alignment between them so as to reduce this dissonance. Relevant items of information include peoples' actions, feelings, ideas, beliefs, values, and things in the environment. Cognitive dissonance is typically experienced as psychological stress when persons participate in an action that goes against one or more of those things. According to this theory, when an action or idea is psychologically inconsistent with the other, people do all in their power to change either so that they become consistent. The discomfort is triggered by the person's belief clashing with new information perceived, wherein the individual tries to find a way to resolve the contradiction to reduce their discomfort.
Uses and gratifications theory is a communication theory that describes the reasons and means by which people seek out media to meet specific needs. The theory postulates that media is a highly available product, that audiences are the consumers of the product, and that audiences choose media to satisfy given needs as well as social and psychological uses, such as knowledge, relaxation, social relationships, and diversion.
Selective perception is the tendency not to notice and more quickly forget stimuli that cause emotional discomfort and contradict prior beliefs. For example, a teacher may have a favorite student because they are biased by in-group favoritism. The teacher ignores the student's poor attainment. Conversely, they might not notice the progress of their least favorite student. It can also occur when consuming mass media, allowing people to see facts and opinions they like while ignoring those that do not fit with particular opinions, values, beliefs, or frame of reference. Psychologists believe this process occurs automatically.
Attitudes are associated beliefs and behaviors towards some object. They are not stable, and because of the communication and behavior of other people, are subject to change by social influences, as well as by the individual's motivation to maintain cognitive consistency when cognitive dissonance occurs—when two attitudes or attitude and behavior conflict. Attitudes and attitude objects are functions of affective and cognitive components. It has been suggested that the inter-structural composition of an associative network can be altered by the activation of a single node. Thus, by activating an affective or emotional node, attitude change may be possible, though affective and cognitive components tend to be intertwined.
Social comparison theory, initially proposed by social psychologist Leon Festinger in 1954, centers on the belief that individuals drive to gain accurate self-evaluations. The theory explains how individuals evaluate their opinions and abilities by comparing themselves to others to reduce uncertainty in these domains and learn how to define the self. Comparing oneself to others socially is a form of measurement and self-assessment to identify where an individual stands according to their own set of standards and emotions about themselves.
Media psychology is a branch of psychology that focuses on the interactions between human behavior, media, and technology. Media psychology is not limited to mass media or media content; it includes all forms of mediated communication and media technology-related behaviors, such as the use, design, impact, and sharing behaviors. This branch is a relatively new field of study because of technological advancements. It uses various critical analysis and investigation methods to develop a working model of a user's perception of media experience. These methods are employed for society as a whole and individually. Media psychologists can perform activities that include consulting, design, and production in various media like television, video games, films, and news broadcasting.
Disconfirmed expectancy is a psychological term for what is commonly known as a failed prophecy. According to the American social psychologist Leon Festinger's theory of cognitive dissonance, disconfirmed expectancies create a state of psychological discomfort because the outcome contradicts expectancy. Upon recognizing the falsification of an expected event an individual will experience the competing cognitions, "I believe [X]," and, "I observed [Y]." The individual must either discard the now disconfirmed belief or justify why it has not actually been disconfirmed. As such, disconfirmed expectancy and the factors surrounding the individual's consequent actions have been studied in various settings.
Selective exposure is a theory within the practice of psychology, often used in media and communication research, that historically refers to individuals' tendency to favor information which reinforces their pre-existing views while avoiding contradictory information. Selective exposure has also been known and defined as "congeniality bias" or "confirmation bias" in various texts throughout the years.
James E. Grunig is a public relations theorist, Professor Emeritus for the Department of Communication at the University of Maryland.
Reinforcement theory is a limited effects media model applicable within the realm of communication. The theory generally states that people seek out and remember information that provides cognitive support for their pre-existing attitudes and beliefs. The main assumption that guides this theory is that people do not like to be wrong and often feel uncomfortable when their beliefs are challenged.
Exemplification theory is a theory that states that an event is the exemplification of a property in an entity. This identity is often modeled as an "ordered triple" of an entity, property type, and time.
Misattribution is one of many theories of humor that describes an audience's inability to identify exactly why they find a joke to be funny. The formal theory is attributed to Zillmann & Bryant (1980) in their article, "Misattribution Theory of Tendentious Humor", published in Journal of Experimental Social Psychology. They derived the critical concepts of the theory from Sigmund Freud's Wit and Its Relation to the Unconscious, originally published in 1905. Freud declared people incapable of knowing exactly what it is they find amusing due to the complex nature of their conscious and subconscious minds. Jokes are crafted by comedians who have experience with causing laughter but who may themselves be blind to the actual cause of humor.
Excitation-transfer theory, based heavily on psychology, psychophysiology, and biochemistry, is a psychological theory that originated in the field of social psychology and effects studies pertaining to communication. In the context of communication, this theory suggests that the emotional response to a particular message or stimulus can be influenced by the residual, or remaining, arousal from a previous experience. Excitation-transfer theory was first proposed by Dolf Zillmann in the 1970s to explain the emotional and physiological processes involved in the transfer of arousal from one situation to another.
The hedonic music consumption model was created by music researchers Kathleen Lacher and Richard Mizeski in 1994. Their goal was to use this model to examine the responses that listening to rock music creates, and to find if these responses influenced the listener's intention to later purchase the music. The article begins with a discussion of why the issue of music consumption is important. Music is then explored as an aesthetic product, prior to a discussion of what hedonic consumption is, as well as its origins, and concludes with an in-depth look at the model itself.
Affective disposition theory (ADT), in its simplest form, states that media and entertainment users make moral judgments about characters in a narrative which in turn affects their enjoyment of the narrative. This theory was first posited by Zillmann and Cantor (1977), and many offshoots have followed in various areas of entertainment. Entertainment users make constant judgments of a character's actions, and these judgments enable the user to determine which character they believe is the "good guy" or the "villain". However, in an article written in 2004, Raney examined the fundamental ADT assumption that viewers of drama always form their dispositions toward characters through moral judgment of motives and conduct. Raney argued that viewers/consumers of entertainment media could form positive dispositions toward characters before any moral scrutinizing occurs. He proposed that viewers sometimes develop story schemas that provide them "with the cognitive pegs upon which to hang their initial interpretations and expectations of characters". The basic idea of the affective disposition theory is used as a way to explain how emotions become part of the entertainment experience.
Empathy has long been a subject of communications research. Zillmann and Cantor (1977) indicated that regardless of the source of empathy, its existence predicts that viewers may vicariously experience the emotions displayed by the protagonist. Their research in empathetic reactions indicated that, at least in children, the actions and emotions of the protagonist had a direct effect on the viewers' enjoyment of the film.
Jennings Bryant was Distinguished Professor Emeritus at The University of Alabama. Prior to his retirement in 2010, he was Communication and Information Sciences Distinguished Research Professor, holder of the Reagan Endowed Chair of Broadcasting, and Associate Dean for Graduate Studies and Research at UA. Jennings Bryant was married to Sara Poteat Bryant for 43 years. He and Sara were the parents of three children. The Bryants lived on a family farm in the Mountain Valley Rural Agricultural Historical District in Glenwood, North Carolina.
Peter Vorderer is a German professor of media and Communication studies at the University of Mannheim focusing on the area of media psychology, entertainment research, and the social change related to the use of new media. He made major contributions to the field of mass communication, primarily in the area of media effects research. From May 2014 until May 2015, he was president of the International Communication Association (ICA).
Dolf Zillmann is dean emeritus, and professor of information sciences, communication and psychology at the University of Alabama (UA). Zillmann predominantly conducted research in media psychology, a branch of psychology focused on the effects of media consumption on human affect, developing and expanding a range of theories within media psychology and communication. His work centred on the relation between aggression, emotion, and arousal through media consumption, predominantly in pornography and violent genres of movie and television. His research also includes the effects of music consumption, video games, and sports.