In information systems, proactive information delivery (PID) is a paradigm of supporting users in doing their work by delivering them information related to the current working situation. Unlike information search process where the user has to initiate the search, PID tries to identify the user's current information need.
PID can be used for Just-In-Time learning embedded in working processes.
Augmented learning is an on-demand learning technique where the environment adapts to the learner. By providing remediation on-demand, learners can gain greater understanding of a topic while stimulating discovery and learning.
Intellext Watson was a prominent tool illustrating the concept of lightweight PID.
Watson is a software program for Microsoft Windows released by Intellext in 2005, which reads what the user is working on and uses pattern recognition to proactively find relevant documents for the user. It demonstrates a lightweight approach to context-specific proactive information delivery.
Classification of PID tools is given in [1]
Wiki software is a collaborative software that runs a wiki, which allows users to create and collaboratively edit "pages" or entries via a web browser. A wiki system is usually a web application that runs on one or more web servers. The content, including all current and previous revisions, is usually stored in either a file system or a database. Wikis are a type of web content management system, and the most commonly supported off-the-shelf software that web hosting facilities offer. There are currently dozens of actively maintained wiki engines, in a variety of programming languages, including both open source and proprietary applications. These vary widely in their platform support, in their support for natural language characters and conventions, and in their assumptions about technical versus social control of editing.
A document management system (DMS) is a system used to track, manage and store documents and reduce paper. Most are capable of keeping a record of the various versions created and modified by different users. The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.
Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis of business information. BI technologies provide historical, current and predictive views of business operations. Common functions of business intelligence technologies include reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, text mining, predictive analytics and prescriptive analytics. BI technologies can handle large amounts of structured and sometimes unstructured data to help identify, develop and otherwise create new strategic business opportunities. They aim to allow for the easy interpretation of these big data. Identifying new opportunities and implementing an effective strategy based on insights can provide businesses with a competitive market advantage and long-term stability.
Implementation is the realization of an application, or execution of a plan, idea, model, design, specification, standard, algorithm, or policy.
In most Unix-like operating systems, the ps
program displays the currently-running processes. A related Unix utility named top provides a real-time view of the running processes.
Data Management comprises all disciplines related to managing data as a valuable resource.
IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
Enterprise content management (ECM) extends the concept of content management by adding a time line for each content item and possibly enforcing processes for the creation, approval and distribution of them. Systems that implement ECM generally provide a secure repository for managed items, be they analog or digital, that indexes them. They also include one or more methods for importing content to bring new items under management and several presentation methods to make items available for use.
Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a (computer-based) information system.
Personal knowledge networks have been primarily conceived by researchers with regard to the inter-firm knowledge sources between organisations, where networks are informal and personal. Instead of looking at the organisational context, some researchers investigate the intra-firm aspects at personal level of organisational knowledge networks, where knowledge management processes start and end. Various technologies and behaviours support personal knowledge networking for example wikis, Really Simple Syndication (RSS) and relationship networks. Interest is also being driven by the realization that KM can happen without a lot of explicit governance. This trend is called "grass-roots KM" as opposed to traditional, top-down enterprise KM.
Capacity management's primary goal is to ensure that information technology resources are right-sized to meet current and future business requirements in a cost-effective manner. One common interpretation of capacity management is described in the ITIL framework. ITIL version 3 views capacity management as comprising three sub-processes: business capacity management, service capacity management, and component capacity management.
Knowledge management software is a subset of Enterprise content management software, which contains a range of software that specializes in the way information is collected, stored and/or accessed. The concept of knowledge management is based on a range of practices used by an individual, a business, or a large corporation to identify, create, represent and redistribute information for a range of purposes. Software that enables an information practice or range of practices at any part of the processes of information management can be deemed to be called information management software. A subset of information management software that emphasizes an approach to build knowledge out of information that is managed or contained is often called knowledge management software.
An intranet portal is the gateway that unifies access to enterprise information and applications on an intranet. It is a tool that helps a company manage its data, applications, and information more easily through personalized views. Some portal solutions are able to integrate legacy applications, objects from other portals, and handle thousands of user requests. In a corporate enterprise environment, it is also known as an enterprise portal.
ProbeVue is IBM's implementation of a lightweight dynamic tracing environment introduced in AIX version 6.1. ProbeVue provides the ability to probe running processes in order to provide statistical analysis as well as retrieve data from the probed process. The dynamic nature of ProbeVue allows it to be used as a global system performance tool while retaining the ability to drill into very specific events on a single process or thread.
Collaborative information seeking (CIS) is a field of research that involves studying situations, motivations, and methods for people working in collaborative groups for information seeking projects, as well as building systems for supporting such activities. Such projects often involve information searching or information retrieval (IR), information gathering, and information sharing. Beyond that, CIS can extend to collaborative information synthesis and collaborative sense-making.
Small-scale project management is the specific type of project management of small-scale projects. These projects are characterised by factors such as short duration; low person hours; small team; size of the budget and the balance between the time committed to delivering the project itself and the time committed to managing the project. They are otherwise unique, time delineated and require the delivery of a final output in the same way as large-scale projects.
Social media are not only transforming private communication & interaction, they also will transform how people work. With social media knowledge work in organizations can be optimized extremely: like a better distribution/sharing and access to knowledge. This will be more and more important, as in today's business world, speed and complexity increase dramatically, while work environments change constantly. Social knowledge management is one of the application areas of social media in a business context next to others like sentiment analysis, social learning or social collaboration.
Test Environment Management (TEM) is a function in the software delivery process which aids the software testing cycle by providing a validated, stable and usable test environment to execute the test scenarios or replicate bugs.
ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.