Instant messaging (IM) technology is a type of online chat allowing immediate transmission of messages over the Internet or another computer network. Messages are typically transmitted between two or more parties, when each user inputs text and triggers a transmission to the recipient(s), who are all connected on a common network. It differs from email in that conversations over instant messaging happen in real-time. Most modern IM applications use push technology and also add other features such as emojis, file transfer, chatbots, voice over IP, or video chat capabilities.
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Skype for Business is an enterprise software application for instant messaging and videotelephony developed by Microsoft as part of the Microsoft 365 suite. It is designed for use with the on-premises Skype for Business Server software, and a software as a service version offered as part of 365. It supports text, audio, and video chat, and integrates with Microsoft 365 components such as Exchange and SharePoint.
Hightail, formerly YouSendIt, is a cloud service that lets users send, receive, digitally sign, and synchronize files. YouSendIt.com and YouSendIt Inc. were founded in 2004; the company renamed itself Hightail in 2013.
Google Workspace is a collection of cloud computing, productivity and collaboration tools, software and products developed and marketed by Google. It consists of Gmail, Contacts, Calendar, Meet and Chat for communication; Drive for storage; and the Google Docs Editors suite for content creation. An Admin Panel is provided for managing users and services. Depending on edition Google Workspace may also include the digital interactive whiteboard Jamboard and an option to purchase add-ons such as the telephony service Voice. The education edition adds a learning platform Google Classroom and today has the name Workspace for Education. It previously included Google Currents for employee engagement.
Lucidchart is a web-based diagramming application that allows users to visually collaborate on drawing, revising and sharing charts and diagrams, and improve processes, systems, and organizational structures. It is produced by Lucid Software Inc., based in Utah, United States and co-founded by Ben Dilts and Karl Sun.
Atlassian Corporation is an Australian-American software company that develops products for software developers, and project managers among other groups. The company is domiciled in Delaware, with global headquarters in Sydney, Australia, and US headquarters in San Francisco.
HipChat was a web service for internal private online chat and instant messaging. As well as one-on-one and group/topic chat, it also featured cloud-based file storage, video calling, searchable message-history and inline-image viewing. The software was available to download onto computers running Windows, Mac or Linux, as well as Android and iOS smartphones and tablets. Since 2014, HipChat used a freemium model, as much of the service was free with some additional features requiring organizations to pay per month. HipChat was launched in 2010 and acquired by Atlassian in 2012. In September 2017, Atlassian replaced the cloud-based HipChat with a new cloud product called Stride, with HipChat continuing on as the client-hosted HipChat Data Center.
Slack Technologies, LLC is an American software company founded in 2009 in Vancouver, British Columbia, known for its proprietary communication platform Slack. Outside its headquarters in San Francisco, California, Slack also operates offices in New York City, Denver, Toronto, London, Paris, Tokyo, Dublin, Vancouver, Pune, and Melbourne.
Google Hangouts was a cross-platform instant messaging service developed by Google. It originally was a feature of Google+, becoming a standalone product in 2013, when Google also began integrating features from Google+ Messenger and Google Talk into Hangouts. Google then began integrating features of Google Voice, its Internet telephony product, into Hangouts, stating that Hangouts was designed to be "the future" of Voice.
Slack is a cloud-based team communication platform developed by Slack Technologies, which has been owned by Salesforce since 2020. Slack uses a freemium model. Slack's primary userbase is businesses, and has functionalities primarily for businesses.
Peerio was a cross-platform end-to-end encrypted application that provided secure messaging, file sharing, and cloud file storage. Peerio was available as an application for iOS, Android, macOS, Windows, and Linux. Peerio (Legacy) was originally released on 14 January 2015, and was replaced by Peerio 2 on 15 June 2017. The app is discontinued.
Google Spaces was a mobile app for group discussions and messaging developed by Google. The app was intended to compete with Slack as a content sharing platform where users can create a "space", invite their friends for discussion, and share videos, images, text, and other media. Google services such as the web browser Chrome, search engine Google Search, and video sharing platform YouTube were built into the app to allow users to source content from them. Google Spaces launched on May 16, 2016, available on Windows, Mac, Android, and iOS operating systems. The app was discontinued on April 17, 2017. The Spaces brand name was revived for a feature in Google Chat, formerly named Rooms.
Microsoft Teams is a team collaboration application developed by Microsoft as part of the Microsoft 365 family of products, offering workspace chat and video conferencing, file storage, and integration of proprietary and third-party applications and services.
Google One is a subscription service developed by Google that offers expanded cloud storage and is intended for the consumer market. Google One paid plans offer cloud storage starting at 100 gigabytes, up to a maximum of 30 terabytes, an expansion from the free Google Account storage space of 15 GB, which is shared across Google Drive, Gmail, and Google Photos.
Google Chat is a communication service developed by Google. Initially designed for teams and business environments, it has since been made available for general consumers. It provides direct messaging, group conversations, and spaces, which allow users to create and assign tasks and share files in a central place in addition to chatting. It can be accessed through its own website and app or through the Gmail website and app.
Spike is a multi-platform application designed to function both as an email client and a business messaging and collaboration tool, available on Windows, MacOS, iOS, Android and the web. It has a chat-like, conversational view for emails, along with additional integrated features. Depending on the selected plan, it can be used solely as an email application or as a full suite of business communication tools.
Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft. It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office, enterprise products and services associated with these products such as Exchange Server, SharePoint, and Viva Engage. It also covers subscription plans encompassing these products, including those that include subscription-based licenses to desktop and mobile software, and hosted email and intranet services.
Shortcut is project management software for software development teams developed by Shortcut Software, Inc, an American software company. Until September 2021 it was known as Clubhouse.
Comparison of user features of messaging platforms refers to a comparison of all the various user features of various electronic instant messaging platforms. This includes a wide variety of resources; it includes standalone apps, platforms within websites, computer software, and various internal functions available on specific devices, such as iMessage for iPhones.
