In the United States, a car dealership is a business that sells cars. A car dealership can either be a franchised dealership selling new and used cars, or a used car dealership, selling only used cars. In most cases, dealerships provide car maintenance and repair services as well as trade-in, leasing, and financing options for customers.
An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers in addition to the standard warranty on new items. The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer. Extended warranties cost extra and for a percentage of the item's retail price. Occasionally, some extended warranties that are purchased for multiple years state in writing that during the first year, the consumer must still deal with the manufacturer in the occurrence of malfunction. Thus, what is often promoted as a five-year extended guarantee, for example, is actually only a four-year guarantee.
CARFAX, Inc. is an American company that provides vehicle data to individuals and businesses. Its most well-known product is the CARFAX Vehicle History Report. Their other products include vehicle listings, car valuation, and buying and maintenance advice.
VIN etching is a countermeasure to motor vehicle theft, that involves etching a vehicle's VIN onto its windows to reduce the value of a stolen vehicle to thieves. VIN etching is sometimes overpriced and aggressively marketed by car dealers.
A car dealership, or car dealer, is a business that sells new or used cars, at the retail level, based on a dealership contract with an automaker or its sales subsidiary. Car dealerships also often sell spare parts and automotive maintenance services.
Lemon laws are laws that provide a remedy for purchasers of cars and other consumer goods in order to compensate for products that repeatedly fail to meet standards of quality and performance. Although many types of products can be defective, the term "lemon" is mostly used to describe defective motor vehicles, such as cars, trucks, and motorcycles. Lemon laws originated to protect car buyers since vehicles that constantly have issues create risks and huge headaches.
An auto mechanic is a mechanic who services and repairs automobiles, sometimes specializing in one or more automobile brands or sometimes working with any brand. In fixing cars, their main role is to diagnose and repair the problem accurately and quickly. Seasoned auto repair shops start with a (Digital) Inspection to determine the vehicle conditions, independent of the customers concern. Based on the concern, the inspection results and preventative maintenance needs, the mechanic/technician returns the findings to the service advisor who then gets approval for any or all of the proposed work. The approved work will be assigned to the mechanic on a work order. Their work may involve the repair of a specific part or the replacement of one or more parts as assemblies. Basic vehicle maintenance is a fundamental part of a mechanic's work in modern industrialized countries, while in others they are only consulted when a vehicle is already showing signs of malfunction.
AutoNation is an American automotive retailer based in Fort Lauderdale, Florida, which provides new and pre-owned vehicles and associated services in the United States. The company was founded by Wayne Huizenga in 1996, starting with twelve AutoNation locations, and now has more than 300 retail outlets.
An automobile repair shop is an establishment where automobiles are repaired by auto mechanics and technicians. The customer interface is typically a service advisor, traditionally called a service writer.
Manheim, Inc. is an automobile auction company and the world's largest wholesale auto auction, based on trade volume with 145 auctions located in North America, Europe, Asia and Australia. As a subsidiary of Cox Automotive, a subsidiary of privately owned Cox Enterprises, Inc. based in Atlanta, Georgia, Manheim's primary business is wholesaling vehicles via a bidding process using traditional and online formats. Manheim also provides other vital dealership and wholesale services, such as financing, title work, transportation, recovery, auto body repair, dealership management systems, dent repair and automotive reconditioning, and automotive re-marketing at each location.
The Auto Alliance (AAM) is a defunct trade group of automobile manufacturers that operated in the United States. It was the leading advocacy group for the auto industry, representing 77% of all car and light truck sales in the United States. The Auto Alliance was active in the areas of environment, energy and motor vehicle safety. In 2019, the Alliance was merged with the Association of Global Automakers to form the Alliance for Automotive Innovation. John Bozzella of Global Automakers became the new CEO.
The National Automobile Dealers Association (NADA) is an American trade organization representing nearly 16,500 franchised new car and truck dealerships, both domestic and foreign. Established in 1917, the organization is based in Tysons Corner, Virginia. As the automotive retail industry's primary trade association, NADA monitors federal legislation and regulation affecting dealerships and publishes forecasts and reports about industry trends. American Truck Dealers, established in 1970, is a division of NADA representing nearly 1,800 heavy- and medium-duty truck dealerships throughout the United States.
Car finance refers to the various financial products which allow someone to acquire a car, including car loans and leases.
The automotive industry in Canada consists primarily of assembly plants of foreign automakers, most with headquarters in the United States or Japan, along with hundreds of manufacturers of automotive parts and systems, a sector represented by the APMA.
On September 26, 2011, California Governor Jerry Brown signed California Law AB 1215 into law. Authored by Bob Blumenfield, the legislation accomplished three goals: (1) increasing the fees that California car and truck dealers can charge for licensing, (2) requiring dealers to use Electronic Titling and (3) governing how automobile dealers disclose previously damaged used cars. The law went into effect on July 1, 2012.
The Alliance for Automotive Innovation (AAI) is a Washington, D.C.-based trade association and lobby group whose members include international car and light duty truck manufacturers that build and sell products in the United States.
The Massachusetts "Right to Repair" Initiative (2012), also known as Question 1, appeared on the Massachusetts 2012 general election ballot as an initiated state statute. The Right to Repair proposal was to require vehicle owners and independent repair facilities in Massachusetts to have access to the same vehicle diagnostic and repair information made available to the manufacturers' Massachusetts dealers and authorized repair facilities. The initiative passed with overwhelming voter support on November 6, 2012, with 86% for and 14% against. The measure, originally filed four times with the Massachusetts Attorney General, was filed by Arthur W. Kinsman, and was assigned initiative numbers 11–17.
The electric car company Tesla, Inc. has faced dealership disputes in several U.S. states as a result of local laws. In the United States, direct manufacturer auto sales are prohibited in many states by franchise laws requiring that new cars be sold only by independent dealers.
Electronics right to repair is proposed legislation that would provide the practical means for electronics equipment owners to repair their devices. Repair is legal under copyright law and patent law. However, owners and independent technicians are often unable to make their own repairs because of manufacturer limitations on access to repair materials such as parts, tools, diagnostics, documentation and firmware.
Right to repair is a legal right for owners of devices and equipment to freely modify and repair products such as automobiles, electronics, and farm equipment. This right is framed in opposition to restrictions such as requirements to use only the manufacturer's maintenance services, restrictions on access to tools and components, and software barriers.
