Kamalini Ramdas

Last updated

Kamalini Ramdas
Nationality British
Institution London Business School
University of Virginia
University of Texas at Austin
Field Operations Management
Healthcare
Management Science
Alma mater University of Pennsylvania (PhD, 1995)
Delhi University (B.S., 1986)

Kamalini Ramdas is a Professor of Management Science and Operations and Deloitte Chair in Innovation & Entrepreneurship at London Business School, with expertise in the areas of innovation, entrepreneurship, and operations management. [1] Ramdas' research examines innovative approaches, including service innovation, [2] operational innovation, [3] and business model innovation, [4] to accelerate value creation in various service and manufacturing industries.

Contents

Career

Kamalini Ramdas earned her BS in mathematics from St. Stephen's College, Delhi University in 1986, M.S. in operations research from University of Delaware in 1989, and PhD in operations management from the Wharton School of University of Pennsylvania in 1995. Prior to joining London Business School in 2008, Ramdas served as Associate Professor of Business Administration at University of Virginia Darden School of Business. She was also on the faculty of McCombs School of Business of The University of Texas at Austin.

At London Business School, Ramdas is a Professor of Management Science and Operations and Deloitte Chair in Innovation & Entrepreneurship. She also serves as the Subject Area Chair of Management Science & Operations.

Between 2019 and 2020, she served as President of the Manufacturing and Service Operations Management Society (MSOM), one of the largest societies of the Institute for Operations Research and the Management Sciences (INFORMS). [5]

Academic work

Ramdas is known for her work in innovation, entrepreneurship, and operations management. Her work has found applications in a wide range of industries, including healthcare, telecommunication, consumer packaged goods, and assembled products.

In particular, she is a pioneering scholar in innovation in healthcare delivery, known internationally for her work in shared medical appointments. [6] [7] In 2011, she was invited to present her work on innovation in healthcare delivery at the World Economic Forum in Davos. [8] [9]

She serves or has served on the editorial board of major operations management journals, including Management Science, Manufacturing & Service Operations Management , IEEE Transactions on Engineering Management, and Productions and Operations Management.[ citation needed ]

Publications

According to Google Scholar, Ramdas' 10 most widely cited papers are:

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References

  1. "Kamalini Ramdas". London Business School. Retrieved 10 September 2019.
  2. Ramdas, Kamalini; Teisberg, Elizabeth; Tucker, Amy L. (1 December 2012). "Four Ways to Reinvent Service Delivery". Harvard Business Review. No. December 2012. ISSN   0017-8012 . Retrieved 10 September 2019.
  3. Ramdas, Kamalini; Saleh, Khaled; Stern, Steven; Liu, Haiyan (2 August 2017). "Variety and Experience: Learning and Forgetting in the Use of Surgical Devices" (PDF). Management Science. 64 (6): 2590–2608. doi:10.1287/mnsc.2016.2721. ISSN   0025-1909.
  4. "Kamalini Ramdas". Innovation Roundtable® Summit 2019. Retrieved 10 September 2019.
  5. "Officers - MSOM Society". connect.informs.org. Retrieved 10 September 2019.
  6. Ramdas, Kamalini; Darzi, Ara (23 March 2017). "Adopting Innovations in Care Delivery — The Case of Shared Medical Appointments". New England Journal of Medicine. 376 (12): 1105–1107. doi:10.1056/NEJMp1612803. hdl: 10044/1/46086 . ISSN   0028-4793. PMID   28328325. S2CID   205113116.
  7. Rethinking interactions: Kamalini Ramdas at TEDxLondonBusinessSchool , retrieved 10 September 2019
  8. "Learning from Davos". London Business School. Retrieved 25 September 2019.
  9. "Kamalini Ramdas". World Economic Forum. Retrieved 25 September 2019.