Signpost (company)

Last updated
Signpost, Inc.
Type of business Private
Type of site
Essential marketing
Available inEnglish
Headquarters127 West 26th St., New York, New York
Area servedLocal businesses
Founder(s) Stuart Wall, John Buchanan, Shaneal Manek
CEOGeorge Bilbrey
Industry Software
Products Local marketing automation
Services Keegan Janowiak
Employees300 (January 2016)
URL signpost.com
RegistrationRequired
Current statusActive
Written in Node.js

Signpost is a technology company that develops CRM and marketing automation software for local businesses to build relationships with new and existing customers. [1]

Contents

In both 2014 and 2015 Signpost was named by Forbes as one of America's Most Promising Companies [2] The company is headquartered in New York City [3] and has offices in Austin [4] and Denver. [5]

In the fall of 2014 and 2015, Signpost was ranked as a "Top Workplace" by The Austin American Statesman [6] and Crain's New York [7]

Product

Signpost manages online interactions between businesses and their customers. [8] Their software automates three steps in building customer relationships: online presence management, capturing customer information, and remarketing. [9]

Signpost's online presence management aims to help local businesses to update, verify, and enhance their business information on social and mobile listings such as Google+, Facebook, and Yelp. Their software builds customer profiles by capturing every email, phone call, and credit card transaction. [10] By using the customer data for each contact, the software automatically follows up with each customer in a personalized way encouraging new customers, repeat business, getting five star reviews, and referrals. [11]

History

The company was founded in 2010 by Stuart Wall and John Buchanan out of Harvard Business School. It has raised $30M in venture funding from Georgian Partners, Google Ventures, [12] Spark Capital, [13] OpenView Venture Partners, [14] Scout Ventures [14] and a group of angel investors including Jason Calacanis, Thomas Lehrman, and Jack Herrick.

Related Research Articles

<span class="mw-page-title-main">Wix.com</span> Israeli software company

Wix.com Ltd. is an Israeli software company, publicly listed in the US, that provides cloud-based web development services. It allows users to create HTML5 websites and mobile sites through the use of online drag and drop tools. Along with its headquarters and other offices in Israel, Wix also has offices in Brazil, Canada, Germany, India, Ireland, Japan, Lithuania, Poland, the Netherlands, the United States, Ukraine, and Singapore.

HubSpot is an American developer and marketer of software products for inbound marketing, sales, and customer service. Hubspot was founded by Brian Halligan and Dharmesh Shah in 2006.

Pegasystems Inc. is an American software company based in Cambridge, Massachusetts. Founded in 1983, Pegasystems develops software for customer relationship management (CRM) and business process management (BPM). The company has been publicly traded since 1996 as PEGA (NASDAQ). Pega is a low-code platform for workflow automation and AI-powered decisioning.

Interactions LLC is a privately held technology company that builds and delivers hosted Virtual Assistant applications that enable businesses to deliver automated natural language communications for enterprise customer care.

Act-On Software is a software-as-a-service product for marketing automation. Act-On is headquartered in Portland, Oregon and was founded in 2008, originally retailing its software exclusively through Cisco, which provided $2 million in funding. The product is used by a growing number of small, midsize and enterprise businesses. Act-On developed an internal sales department to market the software directly to users with $74 million in funding raised. Act-On has received positive customer reviews due to the software's ease of use and cost.

Optimove is a privately held company that develops and markets a Relationship Marketing software as a service (SaaS). Optimove's product has a Customer Data Platform at its core and applies algorithmic optimization to autonomously improve multichannel campaigns.

<span class="mw-page-title-main">Keap</span> E-mail marketing and sales platform company

Keap is a private company that offers an e-mail marketing and sales platform for small businesses, including products to manage customers, customer relationship management, marketing, and e-commerce. It is based in Chandler, Arizona.

Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online and automate repetitive tasks.

<span class="mw-page-title-main">Gusto (company)</span>

Gusto is a company that provides a cloud-based payroll, benefits, and human resource management software for businesses based in the United States. Gusto handles payments to employees and contractors and also handles electronically the paperwork necessary to help client companies comply with tax, labor, and immigration laws. Gusto is operational in all 50 US states.

Kahuna Inc. was a software startup that made mobile marketing automation software for companies. It provided tools and services for mobile applications to market their apps through mobile messaging channels, including push notifications, in-app messages, and email. The company was headquartered in Redwood City, California.

<span class="mw-page-title-main">Braze, Inc</span>

Braze, Inc. is an American cloud-based software company based in New York City It is a customer engagement platform used by businesses for multichannel marketing.

<span class="mw-page-title-main">Tricentis</span> Austrian software testing company

Tricentis is a software testing company founded in 2007 and headquartered in Austin, Texas. It provides software testing automation and software quality assurance products for enterprise software.

Zapier is a product that allows end users to integrate the web applications they use and automate workflows. The company is fully remote. As of 2021, it connects to more than 4,000 apps, with free and paid plans.

Zeta Global Holdings Corp. is a data-driven marketing technology company which was founded in 2007. Zeta offers companies a suite of multichannel marketing tools focused on creating, maintaining, and monetizing customer relationships.

Sendinblue is a SaaS solution for relationship marketing. The company was founded in 2007 by Armand Thiberge and Kapil Sharma, and offers a cloud-based marketing communication software suite with email marketing, transactional email, marketing automation, customer-relationship management, landing pages, Facebook ads, retargeting ads, SMS marketing, and more.

<span class="mw-page-title-main">UiPath</span> Romanian-American developer of robotic process automation software

UiPath is a global software company that makes robotic process automation (RPA) software. It was founded in Bucharest, Romania, by Daniel Dines and Marius Tîrcă. Its headquarters are in New York City. The company's software monitors user activity to automate repetitive front and back office tasks, including those performed using other business software such as customer relationship management or enterprise resource planning (ERP) software.

Silverpop was an Atlanta-based software company focused on digital marketing. It was acquired by IBM in 2014.

ActiveCampaign is a cloud software platform for small-to-mid-sized businesses and is based in Chicago, Illinois. The company offers software for customer experience automation (CXA), which combines the transactional email, email marketing, marketing automation, sales automation, and CRM categories.

Smartsheet Inc. is an American publicly-listed company that develops and markets the Smartsheet application. As of 2022, it had over 2,600 employees, and is headquartered in Bellevue, Washington The company was founded in the summer of 2005, shortly after co-founder Brent Frei sold his prior company, Onyx Software. Initially it was funded mostly by Frei. About a year after its founding, Smartsheet had raised $4 million in funding and had just nine employees. By early 2012 it had raised $8.2 million in funding over three rounds and hired its first salesperson.

<span class="mw-page-title-main">Moveworks</span> American artificial intelligence company

Moveworks is an American artificial intelligence (AI) company headquartered in Mountain View, California. The company develops an AI platform, designed for large enterprises, that uses natural language understanding (NLU), probabilistic machine learning, and automation to resolve workplace requests.

References

  1. Messina, Judith"Watch for Signpost up ahead". Crainsnewyork.com. Retrieved 2013-10-09.
  2. "Signpost". Forbes.com. Retrieved 2015-01-21.
  3. Roen, Scott"4 NYC Startups Reshaping Small Business".mashable.com. Retrieved 2012-06-24.
  4. Calnan, Christopher"New York software company to expand Austin operations".bizjournals.com. Retrieved 2014-03-20.
  5. Davidson, Michael"Marketing Automation Startup Signpost Plans Major Denver Expansio n". Retrieved 2014-02-19.
  6. Statesman.com Retrieved 2014-11-17.
  7. Crainsnewyork.com Retrieved 2014-12-05.
  8. Grant, Rebecca"Signpost helps smaller businesses get more out of online marketing". venturebeat.com. Retrieved 2013-11-19.
  9. Clancy, Heather"New Signpost service helps drive more sales from existing customers". zdnet.com. Retrieved 2014-02-04.
  10. Richards, Katie"This Startup Thinks It's Found A Better Way For Businesses To Keep Their Customers". businessinsider.com. Retrieved 2014-09-10.
  11. Murphy, Tom"A Signpost on the Road to Marketing Automation". cmswire.com. Retrieved 2014-10-29.
  12. Koetsier, John"For $150/month, this Google-backed startup lets small biz automate marketing like the big boys".Venturebeat.com. Retrieved 2013-10-01.
  13. Kim, Ryan"Signpost, the AdSense for local business, raises $3.75M".Gigaom.com. Retrieved 2012-05-01.
  14. 1 2 Ha, Anthony"Signpost Raises $10M To Bring Online Marketing Tools To Small Businesses".techcrunch.com. Retrieved 2013-11-19.