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Electronic mail is a method of transmitting and receiving messages using electronic devices. It was conceived in the late–20th century as the digital version of, or counterpart to, mail. Email is a ubiquitous and very widely used communication medium; in current use, an email address is often treated as a basic and necessary part of many processes in business, commerce, government, education, entertainment, and other spheres of daily life in most countries.
The Simple Mail Transfer Protocol (SMTP) is an Internet standard communication protocol for electronic mail transmission. Mail servers and other message transfer agents use SMTP to send and receive mail messages. User-level email clients typically use SMTP only for sending messages to a mail server for relaying, and typically submit outgoing email to the mail server on port 587 or 465 per RFC 8314. For retrieving messages, IMAP is standard, but proprietary servers also often implement proprietary protocols, e.g., Exchange ActiveSync.
An email client, email reader or, more formally, message user agent (MUA) or mail user agent is a computer program used to access and manage a user's email.
An email address identifies an email box to which messages are delivered. While early messaging systems used a variety of formats for addressing, today, email addresses follow a set of specific rules originally standardized by the Internet Engineering Task Force (IETF) in the 1980s, and updated by RFC 5322 and 6854. The term email address in this article refers to just the addr-spec in Section 3.4 of RFC 5322. The RFC defines address more broadly as either a mailbox or group. A mailbox value can be either a name-addr, which contains a display-name and addr-spec, or the more common addr-spec alone.
Various anti-spam techniques are used to prevent email spam.
Sender Policy Framework (SPF) is an email authentication method which ensures the sending mail server is authorized to originate mail from the email sender's domain. This authentication only applies to the email sender listed in the "envelope from" field during the initial SMTP connection. If the email is bounced, a message is sent to this address, and for downstream transmission it typically appears in the "Return-Path" header. To authenticate the email address which is actually visible to recipients on the "From:" line, other technologies such as DMARC must be used. Forgery of this address is known as email spoofing, and is often used in phishing and email spam.
A Joe job is a spamming technique that sends out unsolicited e-mails using spoofed sender data. Early Joe jobs aimed at tarnishing the reputation of the apparent sender or inducing the recipients to take action against them, but they are now typically used by commercial spammers to conceal the true origin of their messages and to trick recipients into opening emails apparently coming from a trusted source.
Greylisting is a method of defending e-mail users against spam. A mail transfer agent (MTA) using greylisting will "temporarily reject" any email from a sender it does not recognize. If the mail is legitimate, the originating server will try again after a delay, and if sufficient time has elapsed, the email will be accepted.
A bounce message or just "bounce" is an automated message from an email system, informing the sender of a previous message that the message has not been delivered. The original message is said to have "bounced".
Email filtering is the processing of email to organize it according to specified criteria. The term can apply to the intervention of human intelligence, but most often refers to the automatic processing of messages at an SMTP server, possibly applying anti-spam techniques. Filtering can be applied to incoming emails as well as to outgoing ones.
The Sender Rewriting Scheme (SRS) is a scheme for bypassing the Sender Policy Framework's (SPF) methods of preventing forged sender addresses. Forging a sender address is also known as email spoofing.
Email spoofing is the creation of email messages with a forged sender address. The term applies to email purporting to be from an address which is not actually the sender's; mail sent in reply to that address may bounce or be delivered to an unrelated party whose identity has been faked. Disposable email address or "masked" email is a different topic, providing a masked email address that is not the user's normal address, which is not disclosed, but forwards mail sent to it to the user's real address.
A challenge–response system is a type of that automatically sends a reply with a challenge to the (alleged) sender of an incoming e-mail. It was originally designed in 1997 by Stan Weatherby, and was called Email Verification. In this reply, the purported sender is asked to perform some action to assure delivery of the original message, which would otherwise not be delivered. The action to perform typically takes relatively little effort to do once, but great effort to perform in large numbers. This effectively filters out spammers. Challenge–response systems only need to send challenges to unknown senders. Senders that have previously performed the challenging action, or who have previously been sent e-mail(s) to, would be automatically receive a challenge.
DomainKeys Identified Mail (DKIM) is an email authentication method designed to detect forged sender addresses in email, a technique often used in phishing and email spam.
Domain-based Message Authentication, Reporting and Conformance (DMARC) is an email authentication protocol. It is designed to give email domain owners the ability to protect their domain from unauthorized use, commonly known as email spoofing. The purpose and primary outcome of implementing DMARC is to protect a domain from being used in business email compromise attacks, phishing email, email scams and other cyber threat activities.
Email forwarding generically refers to the operation of re-sending a previously delivered email to an email address to one or more different email addresses.
An email alias is simply a forwarding email address. The term alias expansion is sometimes used to indicate a specific mode of email forwarding, thereby implying a more generic meaning of the term email alias as an address that is forwarded in a simplistic fashion.
A feedback loop (FBL), sometimes called a complaint feedback loop, is an inter-organizational form of feedback by which a mailbox provider (MP) forwards the complaints originating from their users to the sender's organizations. MPs can receive users' complaints by placing report spam buttons on their webmail pages, or in their email client, or via help desks. The message sender's organization, often an email service provider, has to come to an agreement with each MP from which they want to collect users' complaints.
Spam reporting, more properly called abuse reporting, is the action of designating electronic messages as abusive for reporting to an authority so that they can be dealt with. Reported messages can be email messages, blog comments, or any kind of spam.
A cold email is an unsolicited e-mail that is sent to a receiver without prior contact. It could also be defined as the email equivalent of cold calling. Cold emailing is a subset of email marketing and differs from transactional and warm emailing.
References
- ↑ "Developer tools, technical documentation and coding examples".
- ↑ Moore, Keith (August 2004). "Recommendations for Automatic Responses to Electronic Mail".
