HERO Hosted PBX

Last updated
HERO Hosted PBX
Developer(s) Dialexia
Initial release2008
Stable release
4.3
Operating system Microsoft Windows, Linux
Available inEnglish/French/Spanish
Type VoIP
License Proprietary
Website HERO Hosted PBX by Dialexia Communications, Inc.

HERO Hosted PBX is a SIP-based hosted IP-PBX business phone system, [1] first released in 2008 by Canadian telecommunications software provider Dialexia. The HERO (Hosted Enterprise Remote Office) software allows users to connect multiple phones (e.g., extensions, ring groups, etc.), share lines among several phones and implement business PBX telephone phone features such as voicemail, caller ID, call forwarding & call recording into their virtual PBX. The software is also suitable for multi-office connections, connecting branches which are geographically distant from each other. [2] Dialexia Communications, Inc. released the latest version of HERO Hosted PBX (4.3) in 2013.

Contents

On June 3, 2014, the Dialexia development team announced in a client newsletter that support for HERO versions 3.9 and earlier would cease effective September 1, 2014. [3] The company advised customers to migrate to a currently-supported operating system in order to receive future security updates & technical support.

Software overview

HERO Hosted PBX is composed of SIP Proxy, Registrar, and Presence server components that work together to allow real-time communication over IP networks. The software can be administered via web interface and is SIP-compliant), hence interoperable with other SIP devices and services. Other features include: Auto-Attendant IVR, emergency 911 support, integrated billing, cost & statistics reporting, device provisioning and failover and high availability support.

In 2009, HERO Hosted PBX was named 'Best Service Provider Solution' by the Technology Marketing Corporation (TMC) at the annual ITEXPO West conference held in Los Angeles. [4]

Related Research Articles

Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet.

<span class="mw-page-title-main">Mitel</span> Canadian telecommunications company

Mitel Networks Corporation is a Canadian telecommunications company. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, now focuses almost entirely on Voice-over-IP (VoIP), unified communications, collaboration and contact center products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwide.

<span class="mw-page-title-main">Asterisk (PBX)</span> PBX software

Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet Protocol (VoIP) networks. Its name comes from the asterisk (*) symbol for a signal used in dual-tone multi-frequency (DTMF) dialing.

<span class="mw-page-title-main">Business telephone system</span> Telephone system typically used in business environments

A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system (KTS) to the private branch exchange (PBX).

Broadvoice is a privately owned company headquartered in Northridge, California. They provide Voice over IP (VOIP) cloud-based telecommunications services to small, medium, and enterprise businesses in the United States. Broadvoice offers telephone services, unified communications as a service (UCaaS), SIP Trunking, telecommunications network and security, along with virtual call centers, so business customers can use voice and video communications via a broadband Internet connection or cellular phone.

<span class="mw-page-title-main">Skype for Business Server</span> Real-time communications server software

Skype for Business Server is real-time communications server software that provides the infrastructure for enterprise instant messaging, presence, VoIP, ad hoc and structured conferences and PSTN connectivity through a third-party gateway or SIP trunk. These features are available within an organization, between organizations and with external users on the public internet or standard phones.

Sipgate, stylised as sipgate, is a European VoIP and mobile telephony operator.

This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York area code ring in Tokyo.

<span class="mw-page-title-main">Linphone</span> Voice over IP software

Linphone is a free voice over IP softphone, SIP client and service. It may be used for audio and video direct calls and calls through any VoIP softswitch or IP-PBX. Linphone also provides the possibility to exchange instant messages. It has a simple multilanguage interface based on Qt for GUI and can also be run as a console-mode application on Linux.

An IP PBX is a system that connects telephone extensions to the public switched telephone network (PSTN) and provides internal communication for a business. An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack.

Iristel is a Canadian provider of telecommunication services that is a competitive local exchange carrier (CLEC). The company was founded in 1999 and is headquartered in Markham, Ontario.

Brekeke PBX is a SIP-based IP-PBX system. This software was previously known as OnDO PBX from 2004 to 2006. Brekeke Software, Inc. released Version 2 of this software in 2007 and changed its name to Brekeke PBX. This software allows the user to establish relations among multiple phones, to share lines among multiple phones and to provide call features such as voicemail, caller ID, call forwarding, call recording, etc. Brekeke Software, Inc. offers two versions of its Brekeke PBX software, single-tenant and Multi-Tenant version.

SunComm Technology is a Taiwan multinational computer technology and GSM Voice over IP gateway manufacturer. The main products in 2010 focused on GSM VoIP gateways & IP surveillance camera devices. Core members have been engaging in the communication & networks industry since 1977.

<span class="mw-page-title-main">Phone Power</span> Voice over IP service provider

Phone Power is an American privately owned commercial voice over IP (VoIP) company, based in Winnetka, California that provides telephone service over the Internet via a broadband connection.

AireSpring is a super-carrier operating worldwide and nationwide managed services who provides cloud communications and managed connectivity services to businesses. Headquartered in Clearwater, Florida, the company provides managed services including unified communications, voice, data, security, failover, network management, and IP services to around 14,000 small, medium-sized, and multi-location enterprises in more than 80 major metropolitan markets across the United States.

<span class="mw-page-title-main">VOSS Solutions</span>

VOSS Solutions is a British-founded multinational provider of digital workplace management technology, headquartered in Garland, Texas, that provides automation management software.

Dialexia Communications, Inc. is a privately held Canadian corporation headquartered in Montréal, Quebec, that develops, manufactures, and sells VoIP-based Telecommunication products and services.

Dial-Office IP-PBX is a SIP-based IP-PBX business phone system, first released in 2003 by Canadian telecommunications software provider Dialexia. The software allows users to connect multiple phones, share lines among several phones and implement business PBX telephone phone features such as voicemail, caller ID, call forwarding & call recording into their system. Dial-Office is also suitable for multi-office connections, connecting branches which are geographically distant from each other. Dialexia Communications, Inc. released the latest version of Dial-Office IP-PBX (4.1) in 2013. On June 3, 2014, the company's development team announced in a client newsletter that support for Dial-Office versions 3.9 and earlier would cease effective September 1, 2014.

Dial-Gate VoIP Softswitch is a SIP-based IP-PBX software for businesses, first released in 2006 by Canadian VoIP PBX solution provider Dialexia. The software serves as a web-based softswitch and billing server for VoIP and PSTN networks. On June 3, 2014, the Dialexia development team announced in a client newsletter that support for Dial-Gate Softswitch versions 3.9 and earlier would cease effective September 1, 2014. The company advised customers to migrate to a currently-supported operating system in order to receive future security updates & technical support.

References

[5] [6] [7]

  1. "Dialexia - HERO Hosted PBX". October 28, 2014. Retrieved October 28, 2014.
  2. "Multi-Tech - MultiVOIP partner application brief" (PDF). June 1, 2006. Archived from the original (PDF) on November 3, 2014. Retrieved October 10, 2014.
  3. "Dialexia - HERO product support update". June 3, 2014. Retrieved October 28, 2014.
  4. "TMCnet.com - Dialexia's HERO Hosted IP PBX Wins Best of Show Award at ITEXPO". September 15, 2009. Retrieved October 28, 2014.
  5. Dialexia - HERO Hosted PBX by Dialexia Communications Inc., 2014
  6. Multi-Tech - MultiVOIP partner application brief by Multi-Tech, 2006]
  7. - Dialexia's HERO Hosted IP PBX Wins Best of Show Award at ITEXPO by TMCnet, September 15, 2009