MyGovID

Last updated
myGovID
Initial releaseOctober 3, 2019;4 years ago (2019-10-03) [1]
Stable release
1.16.0.0 / December 4, 2023;53 days ago (2023-12-04)
Operating system
Size 30 MB [2]
Website mygovid.gov.au

myGovID is a software application designed to be a centralised method of authentication for users of government websites and services in Australia. [3] The app, developed by the Australian Taxation Office (ATO) and Digital Transformation Agency, first launched in October 2019, with a public beta being performed earlier that year in June. [4] myGovID was created to unify the various authentication methods employed by departments across federal and local governments, most notably AUSKey. [5] The app allows users to verify their identity using biometrics such as fingerprints or facial recognition. [6]

As of January 2024, the MyGovID app has a 1.6 star rating on the Apple App Store and a 2.3 star rating on the Google Play Store. [1] [2] Common issues raised include a low standard for proof of identity, an ability to register multiple accounts under the same identity, a refusal to recognise government-issued IDs, an inability to change most details, and inadequate functionality.

On 1 April 2020, the ATO disabled its legacy AUSKey and "Manage ABN Connections" login methods in favour of myGovID. The subsequent traffic spike caused minor outages during the day. [7]

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References

  1. 1 2 "myGovID". play.google.com. Retrieved 2020-03-07.
  2. 1 2 "myGovID". apps.apple.com. Retrieved 2024-01-26.
  3. Barbaschow, Asha. "Australian Taxation Office defaults agent log in to myGovID from Saturday". ZDNet. Retrieved 2020-03-07.
  4. "myGovID goes live on Android OS". iTnews. Retrieved 2020-03-07.
  5. "ATO gets ready to switch off AUSkey". iTnews. Retrieved 2020-03-07.
  6. Office, Australian Taxation (2019-02-13). "How secure is it?". www.mygovid.gov.au. Retrieved 2020-03-07.
  7. "ATO systems falter under myGovID". www.accountantsdaily.com.au. 2020-04-01. Retrieved 2020-11-01.