Observational techniques

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In marketing and the social sciences, observational research (or field research) is a social research technique that involves the direct observation of phenomena in their natural setting. This differentiates it from experimental research in which a quasi-artificial environment is created to control for spurious factors, and where at least one of the variables is manipulated as part of the experilovement.

Contents

In context

Observational research is a method of data collection that has become associated with qualitative research. [1] Compared with quantitative research and experimental research, observational research tends to be less reliable but often more valid [ citation needed ]. The main advantage of observational research is flexibility. The researchers can change their approach as needed. Observational research measures behavior directly, rather than the subject's self-reports of behavior or intentions. The main disadvantage is it is limited to behavioral variables. It cannot be used to study cognitive or affective variables.

Data collection methods

Generally, there are three methods used to collect data in observational research: [2]

In marketing research

In marketing research, the most frequently used types of observational techniques are:

See also

Related Research Articles

Research Systematic study undertaken to increase knowledge

Research is "creative and systematic work undertaken to increase the stock of knowledge". It involves the collection, organization, and analysis of information to increase understanding of a topic or issue. A research project may be an expansion on past work in the field. To test the validity of instruments, procedures, or experiments, research may replicate elements of prior projects or the project as a whole.

Statistics Study of the collection, analysis, interpretation, and presentation of data

Statistics is the discipline that concerns the collection, organization, analysis, interpretation, and presentation of data. In applying statistics to a scientific, industrial, or social problem, it is conventional to begin with a statistical population or a statistical model to be studied. Populations can be diverse groups of people or objects such as "all people living in a country" or "every atom composing a crystal". Statistics deals with every aspect of data, including the planning of data collection in terms of the design of surveys and experiments.

Experiment scientific procedure performed to validate a hypothesis

An experiment is a procedure carried out to support or refute a hypothesis. Experiments provide insight into cause-and-effect by demonstrating what outcome occurs when a particular factor is manipulated. Experiments vary greatly in goal and scale, but always rely on repeatable procedure and logical analysis of the results. There also exist natural experimental studies.

Marketing research is the systematic gathering, recording, and analysis of qualitative and quantitative data about issues relating to marketing products and services. The goal is to identify and assess how changing elements of the marketing mix impacts customer behavior.

Qualitative marketing research involves a natural or observational examination of the philosophies that govern consumer behavior. The direction and framework of the research is often revised as new information is gained, allowing the researcher to evaluate issues and subjects in an in-depth manner. The quality of the research produced is heavily dependent on the skills of the researcher and is influenced by researcher bias.

Participant observation is one type of data collection method by practitioner-scholars typically used in qualitative research and ethnography. This type of methodology is employed in many disciplines, particularly anthropology, sociology, communication studies, human geography, and social psychology. Its aim is to gain a close and intimate familiarity with a given group of individuals and their practices through an intensive involvement with people in their cultural environment, usually over an extended period of time.

Qualitative research

Qualitative research relies on data obtained by the researcher from first-hand observation, interviews, questionnaires, focus groups, participant-observation, recordings made in natural settings, documents, and artifacts. The data are generally nonnumerical. Qualitative methods include ethnography, grounded theory, discourse analysis, and interpretative phenomenological analysis. Qualitative research methods have been used in sociology, anthropology, political science, psychology, social work, and educational research. Qualitative researchers study individuals' understanding of their social reality.

Social research Research conducted by social scientists following a systematic plan

Social research is a research conducted by social scientists following a systematic plan. Social research methodologies can be classified as quantitative and qualitative.

Quantitative research All procedures for the numerical representation of empirical facts

Quantitative research is a research strategy that focuses on quantifying the collection and analysis of data. It is formed from a deductive approach where emphasis is placed on the testing of theory, shaped by empiricist and positivist philosophies.

Naturalistic observation

Naturalistic observation, sometimes referred to as fieldwork, is a research methodology in numerous fields of science including ethology, anthropology, linguistics, the social sciences, and psychology, in which data are collected as they occur in nature, without any manipulation by the observer. Examples range from watching an animal's eating patterns in the forest to observing the behavior of students in a school setting. During naturalistic observation, researchers take great care using unobtrusive methods to avoid interfering with the behavior they are observing. Naturalistic observation contrasts with analog observation in an artificial setting that is designed to be an analog of the natural situation, constrained so as to eliminate or control for effects of any variables other than those of interest. There is similarity to observational studies in which the independent variable of interest cannot be experimentally controlled for ethical or logistical reasons.

Exploratory research is "the preliminary research to clarify the exact nature of the problem to be solved." It is used to ensure additional research is taken into consideration during an experiment as well as determining research priorities, collecting data and honing in on certain subjects which may be difficult to take note of without exploratory research. It can include techniques, such as:

Research design Overall strategy utilized to carry out research

Research design refers to the overall strategy utilized to carry out research that defines a succinct and logical plan to tackle established research question(s) through the collection, interpretation, analysis, and discussion of data.

Field research Collection of information outside a laboratory, library or workplace setting

Field research, field studies, or fieldwork is the collection of raw data outside a laboratory, library, or workplace setting. The approaches and methods used in field research vary across disciplines. For example, biologists who conduct field research may simply observe animals interacting with their environments, whereas social scientists conducting field research may interview or observe people in their natural environments to learn their languages, folklore, and social structures.

Advertising research is a systematic process of marketing research conducted to improve the efficiency of advertising. Advertising research is a detailed study conducted to know how customers respond to a particular ad or advertising campaign.

Quantitative methods provide the primary research methods for studying the distribution and causes of crime. Quantitative methods provide numerous ways to obtain data that are useful to many aspects of society. The use of quantitative methods such as survey research, field research, and evaluation research as well as others, help criminologists to gather reliable and valid data helpful in the field of criminology. The data can, and is often, used by criminologists and other social scientists in making causal statements about variables being researched.

Psychological research refers to research that psychologists conduct for systematic study and for analysis of the experiences and behaviors of individuals or groups. Their research can have educational, occupational and clinical applications.

Netnography, an online research method originating in ethnography, is understanding social interaction in contemporary digital communications contexts. Netnography is a specific set of research practices related to data collection, analysis, research ethics, and representation, rooted in participant observation. In netnography, a significant amount of the data originates in and manifests through the digital traces of naturally occurring public conversations recorded by contemporary communications networks. Netnography uses these conversations as data. It is an interpretive research method that adapts the traditional, in-person participant observation techniques of anthropology to the study of interactions and experiences manifesting through digital communications.

Causal inference is the process of determining the independent, actual effect of a particular phenomenon that is a component of a larger system. The main difference between causal inference and inference of association is that causal inference analyzes the response of an effect variable when a cause of the effect variable is changed. The science of why things occur is called etiology. Causal inference is said to provide the evidence of causality theorized by causal reasoning.

Observational methods in psychological research entail the observation and description of a subject's behavior. Researchers utilizing the observational method can exert varying amounts of control over the environment in which the observation takes place. This makes observational research a sort of middle ground between the highly controlled method of experimental design and the less structured approach of conducting interviews.

References

  1. Richie, J and Lewis, J., Qualitative Research Practice: A Guide for Social Science Students and Researchers, Thousand Oaks, CA, Sage Publications, 2003, p. 3
  2. Kazdin, Alan (2002), Research Design in Clinical Psychology, 4th ed., Needham Heights, MA, Allyn & Bacon. ISBN   0-205-33292-7 Chapter 9
  3. Grove, S.J. and Fisk, R.P., "Observational data collection methods for services marketing: an overview," Journal of the Academy of Marketing Science, Vol. 20, No. 3, 1992, p. 219
  4. Holigrocki, R. J., & Kaminski, P. L., "A structural and microanalytic exploration of parent-child relational psychopathology," Constructivism in the Human Sciences, Vol. 7, 2002, pp 111-123; Holigrocki, R. J, Kaminski, P. L., & Frieswyk, S. H., "Introduction to the Parent-Child Interaction Assessment," Bulletin of the Menninger Clinic, Vol. 63, No. 3, 1999, 413–428.
  5. Becker, H.S., "Problems of Inference and Proof in Participant Observation," American Sociological Review, Vol. 23, No. 6, 1958, pp. 652-660
  6. Grove, S.J. and Fisk, R.P., "Observational data collection methods for services marketing: an overview," Journal of the Academy of Marketing Science, Vol. 20, No. 3, 1992, pp 217-224
  7. Housden, M., CIM Coursebook 05/06: Marketing Research and Information, Elsevier Butterworth-Heinemann, 2005 [e-book edition]
  8. Kunzli, A., "Empirical Approaches," in Handbook of Translation Studies, Yves Gambier and Luc van Doorslaer (eds), Volume 4, John Benjamin, 2003, pp 53-98
  9. Drisko, J. and Maschi, T., Content Analysis, Oxford University Press, 2016

Further reading