Serials Solutions

Last updated
Serials Solutions
Type ERAMS (e-resource access and management services)
Founded2000
Headquarters,

Serials Solutions was a division of ProQuest [1] that provided e-resource access and management services (ERAMS) to libraries. These products enabled librarians to more easily manage electronic resources that serve the needs of their users. Serials Solutions became part of ProQuest Workflow Solutions in 2011 and the "Serials Solutions" name was retired in 2014. In 2015, Proquest acquired Ex Libris Group, a library automation company with many similar products to those of ProQuest Workflow Solutions. The Workflow Solutions division was to be merged with Ex Libris into a new business group called "Ex Libris, a ProQuest Company". [2]

Contents

History

Serials Solutions was conceived in 1999 over beers by brothers Steve, Mike, and Peter McCracken after recognizing that providing relief to the frustrations of library patrons in navigating electronic resources was a profitable domain to pursue.

Serials Solutions was incorporated in March 2000. The business grew from a four-man operation run out of the McCrackens' basement to a multimillion-dollar company in the Fremont neighborhood of Seattle, Washington.

During the company's first year of operation, co-founder Peter McCracken worked on this emerging company while simultaneously working full-time as a reference librarian at the University of Washington's Odegaard Undergraduate Library. [3] In 2009 Peter McCracken, then Director of Research, left the company to pursue technology projects related to his lifelong interest in maritime history, namely ShipIndex.org, a vessel researching site. [4]

In 2004, Serials Solutions became a division of ProQuest (Information and Learning division). In 2007, ProQuest Information and Learning was acquired by CSA and the Cambridge Information Group and briefly became ProQuest CSA [5] before the company settled on the original ProQuest name as a "new" brand. [6] As part of the ProQuest-CSA acquisition, Serials Solutions merged with Ulrich's and became the primary retailer of the Ulrich's services Ulrichsweb.com and Ulrich's Serials Analysis System.

In May 2005, Jane Burke, former CEO of Endeavor Information Systems became the head of Serials Solutions. Burke had already led successful library technology ventures. [7] Serials Solutions headquarters was located in the Fremont neighborhood of Seattle. [8]

In 2011 Serials Solutions became part of the ProQuest's new Workflow Solutions division. [9] The "Serials Solutions" name was retired and replaced with the "ProQuest" brand name in 2014. [10]

Product list

Notes

  1. "About us". Serials Solutions. Archived from the original on April 1, 2007. Retrieved July 31, 2022.
  2. Breeding, Marshall (6 October 2015). "ProQuest to acquire Ex Libris". American Libraries. Retrieved 7 August 2018.
  3. "Peter McCracken: Librarian as Entrepreneur; How a University of Washington reference librarian helped launch one of the hottest companies in the library market", Library Journal , August 01, 2001, Features; Pg. 44, 2287 words, By Norman Oder, Associate Editor, LJ
  4. Goetz, Christine (26 August 2009). "Serials Solutions Announces Departure of Founder & Director of Research Peter McCracken". Press Room. Seattle, WA: Serials Solutions. Retrieved 12 September 2013.
  5. "Press announcement" (PDF). Archived from the original (PDF) on April 1, 2007. Retrieved July 31, 2022.
  6. "ProQuest CSA Finalizes Company Name; Unveils New Logo". ProQuest. June 4, 2007. Archived from the original on July 14, 2007. Retrieved July 31, 2022.
  7. Jane Burke Joins Serials Solutions; Library automation veteran named general manager and VP for parent ProQuest, Library Journal, July 15, 2005, INFOTECH; Pg. 25, 527 words, By Michael Rogers
  8. Serials Solutions Moves, Library Journal, September 1, 2005, INFOTECH; Pg. 27, 52 words, By Staff
  9. "ProQuest Unveils New Organization, Cuts Some Management Positions". Publishers Weekly. 10 November 2011. Retrieved 28 January 2016.
  10. "Serials Solutions is now called ProQuest". CIOL. January 21, 2014. Retrieved January 22, 2014.
  11. "AquaBrowser Becomes Top Discovery Layer for Libraries". ProQuest. July 21, 2009. Archived from the original on June 19, 2021. Retrieved July 31, 2022.
  12. Burke, Jane (2010). "Discovery versus Disintermediation: the new reality driven by today's end-user" (PDF). VALA Conference. Archived from the original (PDF) on March 16, 2011. Retrieved July 31, 2022.
  13. 1 2 Way, Doug (August 27, 2010). "The Impact of Web-scale Discovery on the Use of a Library Collection". Grand Valley State University. Archived from the original on January 23, 2022. Retrieved July 31, 2022.
  14. 1 2 "An Evaluation of Serials Solutions Summon As a Discovery Service for the Dartmouth College Library" (PDF). Dartmouth College Library. November 10, 2009. Archived from the original (PDF) on June 8, 2010. Retrieved July 31, 2022.
  15. "KnowledgeWorks History". KnowledgeWorks. Archived from the original on July 30, 2022. Retrieved July 31, 2022.
  16. "360 Link". SerialsSolutions. Archived from the original on February 25, 2012. Retrieved July 31, 2022.
  17. "360 Search". Serials Solutions. Archived from the original on February 25, 2012. Retrieved July 31, 2022.
  18. "360 MARC Updates: User Guide". ExLibris Knowledge Center. Archived from the original on January 21, 2022. Retrieved July 31, 2022.
  19. "360 Resource Manager". ExLibris Knowledge Center. Retrieved July 31, 2022.
  20. "360 Counter". ExLibris Knowledge Center. Archived from the original on February 28, 2021. Retrieved July 31, 2022.
  21. "360 Core: Getting Started". ExLibris Knowledge Center. Archived from the original on January 20, 2022. Retrieved July 31, 2022.
  22. Taler, Izabella (December 20, 2008). "LIS Open Access E-Journal – where are you?". Webology. Archived from the original on September 30, 2011. Retrieved July 31, 2022.
  23. "Homepage". Ulrichsweb. Archived from the original on July 25, 2022. Retrieved July 31, 2022.
  24. "Homepage". Ulrich's Serials Analysis System. Archived from the original on March 30, 2022. Retrieved July 31, 2022.
  25. 1 2 3 4 5 "Intota datasheet". Serials Solutions. Archived from the original on February 20, 2013. Retrieved July 31, 2022.
  26. Grant, Carl (October 29, 2012). "Impressions of the new library services platforms – Part 3 – Intota by Serials Solutions". Care Affiliates. Archived from the original on January 24, 2021. Retrieved July 31, 2022.
  27. Burke, Jane (November 12, 2012). "Assessment: Proving the Library's Value with Serials Solutions Intota™". Serials Solutions. Archived from the original on November 16, 2012. Retrieved July 31, 2022.
  28. "Intota(TM) Assessment Available in 2013". Reuters. January 24, 2013. Archived from the original on February 1, 2014. Retrieved July 31, 2022.

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