An arrow lock is a lock with standard dimensions used by the United States Postal Service for mail carriers to access collection boxes, outdoor parcel lockers, cluster box units, and apartment mailbox panels. Arrow locks are unlocked through the use of a corresponding arrow key. Arrow locks are also referred to as "Master Access Locks" [1]
An arrow lock is metal and rectangular, measuring 2.005 in × 3.566 in × 0.620 in (50.9 mm × 90.6 mm × 15.7 mm) with a keyhole in the center. [2] When the user turns the key, a metal bar that normally protrudes from one side is moved through the lock to the other side. This action may be used to release a door (as in the case of a collection or parcel box) or to press/release a switch (as in the case of an electronic door release).
Arrow locks have four mounting holes, which are evenly spaced at the corners, providing for secure attachment to four 10-32 threaded studs with metal nuts. A 7⁄8 in (22 mm) hole in the mounting surface is necessary to accommodate the keyhole, which protrudes above the surface of the lock. USPS approved parcel lockers, cluster box units, and apartment mailbox panels will be manufactured with the hole and studs to accommodate an arrow lock.
In addition to actual mail delivery receptacles, arrow locks can also be found in key keepers, which are small lock boxes containing another key to a secured area where the mail receptacles are located. Similar to knox boxes, key keepers secured with an arrow lock allow postal carriers to access the lobby of unstaffed multifamily buildings to deliver mail. [3]
Conversion locks are available that match the mechanism and dimensions of USPS arrow locks, but are keyed for private use. [4]
To obtain a new or replacement arrow lock, a property owner or manager must contact their local post office branch. The arrow lock will be installed by USPS personnel. [1]
Arrow keys are meticulously accounted for, and postal workers must check them out and return them daily. When checked out, the arrow key is connected to the postal worker's uniform with a chain to make it harder to misplace.
A United States Postal Service Office of Inspector General audit in 2020 found the controls to be ineffective. It stated that the number of arrow keys in circulation is unknown and keys are not adequately reported lost or stolen. [5]
Lost or stolen arrow keys have been used by criminals to gain entry to apartment buildings and steal mail, often to commit identity theft. [6] Some criminals also would recreate the arrow keys to gain access. [7] [8]
The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or Postal Service, is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the U.S., including its insular areas and associated states. It is one of the few government agencies explicitly authorized by the Constitution of the United States. The USPS, as of 2021, has 516,636 career employees and 136,531 non-career employees.
Package delivery or parcel delivery is the delivery of shipping containers, parcels, or high value mail as single shipments. The service is provided by most postal systems, express mail, private courier companies, and less than truckload shipping carriers.
A combination lock is a type of locking device in which a sequence of symbols, usually numbers, is used to open the lock. The sequence may be entered using a single rotating dial which interacts with several discs or cams, by using a set of several rotating discs with inscribed symbols which directly interact with the locking mechanism, or through an electronic or mechanical keypad. Types range from inexpensive three-digit luggage locks to high-security safes. Unlike ordinary padlocks, combination locks do not use keys.
A lock is a mechanical or electronic fastening device that is released by a physical object, by supplying secret information, by a combination thereof, or it may only be able to be opened from one side, such as a door chain.
A post office box is a uniquely addressable lockable box located on the premises of a post office.
A letter box, letterbox, letter plate, letter hole, mail slot or mailbox is a receptacle for receiving incoming mail at a private residence or business. For outgoing mail, Post boxes are often used for depositing the mail for collection, although some letter boxes are also capable of holding outgoing mail for a carrier to pick up. Letterboxes or mailboxes use the following primary designs:
An address is a collection of information, presented in a mostly fixed format, used to give the location of a building, apartment, or other structure or a plot of land, generally using political boundaries and street names as references, along with other identifiers such as house or apartment numbers and organization name. Some addresses also contain special codes, such as a postal code, to make identification easier and aid in the routing of mail.
A door handle or doorknob is a handle used to open or close a door. Door handles can be found on all types of doors including exterior doors of residential and commercial buildings, internal doors, cupboard doors and vehicle doors. There are many designs of door handle, depending on the appropriate use. A large number of handles, particularly for commercial and residential doors, incorporate latching or locking mechanisms or are manufactured to fit to standardised door locking or latching mechanisms.
A post box, also known as a collection box, mailbox, letter box or drop box is a physical box into which members of the public can deposit outgoing mail intended for collection by the agents of a country's postal service. The term post box can also refer to a private letter box for incoming mail.
Within the United States, a commercial mail receiving agency (CMRA) is a private business that accepts mail from the Postal Service on behalf of third parties. A CMRA may also be known as a mail drop.
Padlocks are portable locks usually with a shackle that may be passed through an opening to prevent use, theft, vandalism or harm.
An electronic lock is a locking device which operates by means of electric current. Electric locks are sometimes stand-alone with an electronic control assembly mounted directly to the lock. Electric locks may be connected to an access control system, the advantages of which include: key control, where keys can be added and removed without re-keying the lock cylinder; fine access control, where time and place are factors; and transaction logging, where activity is recorded. Electronic locks can also be remotely monitored and controlled, both to lock and to unlock.
A wafer tumbler lock is a type of lock that uses a set of flat wafers to prevent the lock from opening unless the correct key is inserted. This type of lock is similar to the pin tumbler lock and works on a similar principle. However, unlike the pin tumbler lock, where each pin consists of two or more pieces, each wafer in the lock is a single piece. The wafer tumbler lock is often incorrectly referred to as a disc tumbler lock, which uses an entirely different mechanism.
A locker is a small, usually narrow storage compartment. They are commonly found in dedicated cabinets, very often in large numbers, in various public places such as locker rooms, workplaces, schools, transport hubs and the like. They vary in size, purpose, construction, and security.
Three-point locking, or a multipoint lock, is a locking system installed in cabinet or locker doors to enable more secure locking. Whereas in single-point locking, the door on a cabinet locks only at the point where the key is turned, halfway up the edge of the door, three-point locking enables the top and bottom of the door to be simultaneously secured. This is accomplished by attaching two long steel rods to the lock on the inside of the door, which extend vertically upwards and downwards: when the lock is turned, the rotary movement of the latch on the inside of the door translates to vertical movement in these rods, with the result that the upper rod moves upwards by an inch or so, and the lower rod moves downwards similarly. This causes the ends of the rods to move through small holes in the flanges at the top and bottom of the door, resulting from the metal of the door being turned inwards, and the rods then move a short distance into holes in the metal surrounding the door. This effectively immobilizes the top and bottom of the door, and greatly increases the security of the door-locking compared to a door with only single-point locking.
Centralized mail delivery is a unique form of mail delivery system where a letter carrier provides delivery and collection services to a number of residences from a centrally located installation – whether in a single-family subdivision or multi-family structure. Business customers also receive delivery services from a convenient central location. Centralized mail delivery equipment can be in the form of any "clustered" type mailbox – including free-standing, pedestal-mounted cluster box unit (CBU), or other cluster mailboxes mounted in a wall, kiosk, or shelter. The U.S. Postal Service prefers centralized mail delivery in all new construction because it is less expensive. The United States Postal Service aims to continue to review and modify its operations to provide universal service as efficiently and cost effectively as possible. Therefore, there is pressure to establish centralized mail delivery, which is required in some communities.
STD-4C or STANDARD-4C refers to a set of standards and regulations set by the United States Postal Service regarding the specifications of cluster mailbox units used in new construction. All multi unit constructions building plans submitted after October 6, 2006 are required to use STD-4C compliant mailboxes
A postal relay box or pouch box is a piece of postal infrastructure that may be used to provide deliverable mail to walking mail carriers whose routes do not take them past a post office or sorting facility.
A lockbox or lock box refers to a box, container or otherwise enclosed space with a built-in lock. Examples include:
Parcel locker is an automated postal box that allows users for a self-service collection of parcels and oversize letters as well as the dispatch of parcels.