Flight information service officer

Last updated

Flight information service officer
Heathrow Tower.jpg
Heathrow Control Tower
Occupation
Occupation type
Profession
Activity sectors
Aviation
Description
CompetenciesExcellent short-term memory and situational awareness, good communications skills and an excellent grasp of English
Education required
Certification by Civil Aviation Authority
Fields of
employment
Civil Aviation at Airfields in the United Kingdom
Related jobs
Air Traffic Control Officer

Flight information service officers or FISO, provide a flight information service (FIS) to any air traffic that requests it, or requires it. [1] A FISO is a licensed operator, who most usually works at an aerodrome, although there are some FISOs working in area control centers. [2] FISOs must been validated for each aerodrome, or other air traffic control unit they work for. Air traffic controllers are also permitted to provide flight information services to pilots.

Contents

Features of the job (UK)

Salary

The average salary for a FISO in the United Kingdom in 2009 was approximately £20,000. [3]

Core skills of a FISO

Communication is a vital part of the job: officers are trained to precisely focus on the exact words pilots and other controllers or FISOs use. As with controllers, FISOs communicate with the pilots of aircraft using a push-to-talk radiotelephony system, which has many attendant issues such as the fact only one transmission can be made on a frequency at a time, or transmissions will either merge or block each other and become unreadable.

Although local languages are sometimes used in ATC communications, the default language of aviation worldwide has been English since 5 March 2008, [4] and in the United Kingdom, this is universal. As a result, flight information service officers require an excellent and fluent grasp of English. [5] FISOs must be able to communicate without speech impediment or other disability which would cause inefficiency or inaccuracy of communication. [6]

Area

FISOs working at an area control centre (ACC) will work from a dedicated position, providing FIS on a 'discrete frequency', as with their Aerodrome counterparts. I.E. a frequency other than the main air traffic control frequency. [7]

Aerodrome or tower

FISOs most usually work in an aerodrome control tower, providing a flight information service to aircraft in the local area, and on the ground, and therefore require similar equipment and commanding views of an air traffic control tower at a quiet controlled aerodrome. [6]

FISOs have the same powers as a controller to aircraft taxiing or stationary within the airport, [2] when they are notified as being 'on watch', but may never provide commands to pilots in the air or on the runway(s). See flight information service for full details on the service provided. [2]

Education and license

As a licensed occupation, flight information service officers are required to undertake testing to achieve their lifelong FISO license, issued by the Civil Aviation Authority (CAA). [1] Potential FISOs will be required to undertake the following exams for their license to be issued and following these the license must be validated and maintained to be used:

Complete first page of application form SRG1414 [5] Pass, law & procedures exam [5] Pass, navigation & meteorogy exam [5] for a FISO licence – subject to passing the exam [5] Note: applicants also have to have an Aeronautical Radio Station Operator Certificate of Competence [5]

Validation

Validation uses page 2 of the application form SRG1414, to apply for a validation examination by a CAA ATS inspector at a specific aerodrome, provided that a certified log of 40 hours 'hands-on' experience under supervision of a qualified operator, with a maximum of 4 hours in a day (see CAP427 Chap 2 Para 5.2), where no 'on the job' training prior to the issue of the FISO licence at will count towards the validity exam requirements. Upon passing the validity exam, a FISO will apply to the CAA for their FISO licence to be validated, against which the CAA can issue an Endorsement of the licence. This validation process is applicable to one airfield only. Upon moving to another unit, the validation process must be repeated. [5]

Maintenance

To maintain the FISO license, requires some basic requirement to me met: Exercising the privileges of the licence at least once every 90 days [7] A competence check every 24 months [7]

In the event that a FISO fails a competence check, they will be immediately informed not to provide a flight information service, and steps will be taken by management, to provide re-training as necessary. [7]

Only once a person has passed all these training stages, will they be able to provide a flight information service.

Age restrictions

All flight information service officers must be over the age of 18. Provided that they are medically and operationally sound, there is no upper age limit for a FISO. [7]

Other countries

Finland

Finland uses flight information service officers to run aerodrome flight information service aerodromes, similar to those in the United Kingdom, operated by FISOs. [8]

Ireland

Ireland also uses flight information service officers, whose license expires every 2 years, similar to the license issued by the Civil Aviation Authority in United Kingdom. [9]

Poland

Poland uses flight information service officers to provide radar information service for polish uncontrolled airspace (class G).[ citation needed ]

See also

Related Research Articles

<span class="mw-page-title-main">Federal Aviation Administration</span> U.S. government agency regulating civil aviation

The Federal Aviation Administration (FAA) is a U.S. federal government agency within the U.S. Department of Transportation which regulates civil aviation in the United States and surrounding international waters. Its powers include air traffic control, certification of personnel and aircraft, setting standards for airports, and protection of U.S. assets during the launch or re-entry of commercial space vehicles, powers over neighboring international waters were delegated to the FAA by authority of the International Civil Aviation Organization.

<span class="mw-page-title-main">Air traffic control</span> Service to direct pilots of aircraft

Air traffic control (ATC) is a service provided by ground-based air traffic controllers (people) who direct aircraft on the ground and through a given section of controlled airspace, and can provide advisory services to aircraft in non-controlled airspace. The primary purpose of ATC worldwide is to prevent collisions, organise and expedite the flow of traffic in the air, and provide information and other support for pilots.

<span class="mw-page-title-main">Air traffic controller</span> Aviation specialist

Air traffic control specialists, abbreviated ATCs, are personnel responsible for the safe, orderly, and expeditious flow of air traffic in the global air traffic control system. Usually stationed in air traffic control centers and control towers on the ground, they monitor the position, speed, and altitude of aircraft in their assigned airspace visually and by radar, and give directions to the pilots by radio. The position of air traffic controller is one that requires highly specialized knowledge, skills, and abilities. Controllers apply separation rules to keep aircraft at a safe distance from each other and within proper airspace in their area of responsibility and move all aircraft safely and efficiently through their assigned sector of airspace, as well as on the ground. Because controllers have an incredibly large responsibility while on duty and make countless real-time decisions on a daily basis, the ATC profession is consistently regarded around the world as one of the most mentally challenging careers, and can be notoriously stressful depending on many variables. Many controllers, however, cite high salaries, and a large, unique, and privileged degree of autonomy as major advantages of their jobs.

<span class="mw-page-title-main">Glider pilot license</span> Type of pilot license

In most countries one is required to obtain a glider pilot license (GPL) or certificate before acting as pilot of a glider. The requirements vary from country to country.

<span class="mw-page-title-main">Civil Aviation Authority (United Kingdom)</span> British aviation regulator

The Civil Aviation Authority (CAA) is the statutory corporation which oversees and regulates all aspects of civil aviation in the United Kingdom. Its areas of responsibility include:

<span class="mw-page-title-main">Private pilot licence</span> Type of pilot license

A private pilot licence (PPL) or private pilot certificate is a type of pilot licence that allows the holder to act as pilot in command of an aircraft privately. The basic licence requirements are determined by the International Civil Aviation Organization (ICAO), but implementation varies from country to country. According to ICAO, an applicant must be at least 17 years old, demonstrate appropriate knowledge and skill, and hold at least a Class 3 medical certificate. Different PPLs are available for different categories of aircraft, such as aeroplane, helicopter, airship, etc., and are not interchangeable, although experience from a PPL in one category may be credited towards the issue of another.

The airline transport pilot license (ATPL), or in the United States of America, an airline transport pilot (ATP) certificate, is the highest level of aircraft pilot certificate.

<span class="mw-page-title-main">Convention on International Civil Aviation</span> International treaty that established the ICAO

The Convention on International Civil Aviation, also known as the Chicago Convention, established the International Civil Aviation Organization (ICAO), a specialized agency of the United Nations charged with coordinating international air travel. The Convention establishes rules of airspace, aircraft registration and safety, security, and sustainability, and details the rights of the signatories in relation to air travel. The convention also contains provisions pertaining to taxation.

<span class="mw-page-title-main">Virtual Air Traffic Simulation Network</span> Virtual Air Traffic Control Software

Virtual Air Traffic Simulation Network (VATSIM) is a nonprofit organization that operates an online flight-simulation network noted for its active membership and realism. Users are able to fly aircraft as a pilot, or direct traffic as an air traffic controller in what has been described as a close approximation of real-life aviation procedures.

Pilot licensing or certification refers to permits for operating aircraft. Flight crew licences are issued by the civil aviation authority of each country, which must establish that the holder has met minimum knowledge and experience before issuing licences. The licence, along with the required class or type rating, allows a pilot to fly aircraft registered in the licence issuing state.

Pilot licensing in the United Kingdom is regulated by the Civil Aviation Authority (CAA).

<span class="mw-page-title-main">Flight service station</span>

A flight service station (FSS) is an air traffic facility that provides information and services to aircraft pilots before, during, and after flights, but unlike air traffic control (ATC), is not responsible for giving instructions or clearances or providing separation. They do, however, relay clearances from ATC for departure or approaches. The people who communicate with pilots from an FSS are referred to as flight service specialists.

<span class="mw-page-title-main">Leicester Airport</span> Airport in Stoughton, Leicestershire

Leicester Airport is an aerodrome located to the east of Stoughton, Leicestershire, England, about 5 nautical miles east of Leicester City Centre by road. The Leicestershire Aero Club Limited, the airport operator, provide elementary flight training, experience flights and the airport is home to a wide variety of private aircraft. The airfield was constructed in 1942 as part of the former RAF station, RAF Leicester East. The facility was named Stoughton Aerodrome prior to 1974.

A flight information service (FIS) is a form of air traffic service which is available to any aircraft within a flight information region (FIR), as agreed internationally by ICAO.

<span class="mw-page-title-main">Elstree Aerodrome</span> Air Strip in Elstree, Hertfordshire

London Elstree Aerodrome is an operational general aviation aerodrome located in Elstree, and is situated 2.6 nautical miles east of Watford, Hertfordshire, England.

Controller–pilot data link communications (CPDLC), also referred to as controller pilot data link (CPDL), is a method by which air traffic controllers can communicate with pilots over a datalink system.

The Guild of Air Traffic Control Officers (GATCO) is a guild of air traffic controllers which began organising in 1952 and was established in 1954. In 2004, it had over 2000 members spread over 125 locations in the UK and overseas in both civilian and military sectors.

<span class="mw-page-title-main">General aviation in the United Kingdom</span> UK civil aviation (other than commercial air transport)

General aviation in the United Kingdom encompasses a variety of commercial and non-commercial aviation activities.

The National Private Pilot Licence (NPPL) is a licence to fly United Kingdom registered aircraft within the United Kingdom. It is a more basic licence than the private pilot licence (PPL), and cannot be used to fly all aircraft. It can be used to fly basic aircraft such as vintage aircraft or kit-built aircraft. To fly many basic aircraft such as the Cessna 172, it is necessary to upgrade to at minimum a light aircraft pilot licence (LAPL).

<span class="mw-page-title-main">Regulation of unmanned aerial vehicles</span>

Regulation of unmanned aerial vehicles (UAVs) involves setting safety requirements, outlining regulations for the safe flying of drones, and enforcing action against errant users.

References

  1. 1 2 "Flight Information Service Officer (FISO) Licensing – CAA" . Retrieved 5 January 2011.
  2. 1 2 3 "CAP410 Part B" (PDF). Archived from the original (PDF) on 10 September 2012. Retrieved 5 January 2011.
  3. "MySalary – FISO" . Retrieved 5 January 2011.
  4. "ICAO FAQs English Requirements" . Retrieved 11 January 2011.
  5. 1 2 3 4 5 6 7 "GOLF HOTEL WHISKEY – How to become a FISO". 12 February 2009. Retrieved 5 January 2011.
  6. 1 2 "ICAO Circular 211" (PDF). Retrieved 12 January 2011.
  7. 1 2 3 4 5 "CAP427" (PDF). Archived from the original (PDF) on 1 April 2010. Retrieved 5 January 2011.
  8. "FInavia – FISO Job description and training". Archived from the original on 30 June 2011. Retrieved 5 January 2011.
  9. "IAA application guidance for AFISO". Archived from the original on 27 September 2011. Retrieved 5 January 2011.