Fons Trompenaars

Last updated
Fons Trompenaars, 2012 Fons Trompenaars - 2012.jpg
Fons Trompenaars, 2012

Alfonsus (Fons) Trompenaars (born 1953, Amsterdam) [1] [2] is a Dutch organizational theorist, management consultant, and author in the field of ethics. [3] known for the development of Trompenaars' model of national culture differences [4] and Dilemma Theory.

Contents

Biography

In 1979, Trompenaars received his MA in economics at the Vrije Universiteit and in 1983 his PhD from the Wharton School of the University of Pennsylvania for the thesis The Organization of Meaning and the Meaning of Organization.

In 1981 Trompenaars started his career at the Royal Dutch Shell Personnel Division, working on job classification and management development. In 1989 together with Charles Hampden-Turner he founded and directed the consultancy firm Centre for International Business Studies, working for such companies as BP, Philips, IBM, Heineken, AMD, Mars, Motorola, General Motors, Merrill Lynch, Johnson & Johnson, Pfizer, ABN AMRO, ING, PepsiCo, Honeywell. In 1998 the company was bought by KPMG and renamed Trompenaars Hampden-Turner. [5]

Trompenaars was awarded the International Professional Practice Area Research Award by the American Society for Training and Development (ASTD) in 1991. Subsequently, in 1999 Business magazine ranked him as one of the top 5 management consultants next to Michael Porter, Tom Peters and Edward de Bono. [6] In 2011, he was voted one of the top 20 HR Most Influential International Thinkers by HR Magazine. In 2015, he was once again ranked in the Thinkers50 of the most influential management thinkers alive and in 2017 inducted into the Thinkers50 Hall of Fame. [7] Fons is the recipient of the George Petitpas Award 2023. [8] The AHRI Cross Cultural Management Award, is supported by Fons Trompenaars, acknowledging excellence in fostering cross-cultural inclusion and implementing effective management strategies.

Trompenaars wrote Riding the Waves of Culture, Understanding Cultural Diversity in Business. This book (in its third edition) sold over 120,000 copies and was translated into 16 languages amongst them, French, German, Dutch, Korean, Danish, Turkish, Chinese, Hungarian and Portuguese. He is co-author amongst others of Nine Visions of Capitalism: Unlocking the Meanings of Wealth Creation and Rewarding Performance Globally.

Positions - Co-director at the Servant-Leadership Centre for Research and Education (SERVUS) at the Vrije Universiteit, Amsterdam. - Member of Advisory Board Webster University Leiden. - Distinguished Advisor of Centre for TransCultural Studies at Temasek Polytechnic, Singapore. - International Director at the International Society for Organisational Development. - Faculty member at the Global Institute for Leadership Development (GILD). - Judge of the Fons Trompenaars award for Cross Cultural Management (AHRI).

Work

Trompenaars' model of national culture differences

7 Dimensions of Culture 7 Dimensions of culture.svg
7 Dimensions of Culture

Trompenaars' model of national culture differences is a framework for cross-cultural communication applied to general business and management, developed by Trompenaars and Charles Hampden-Turner. [9] [4] This model of national culture differences has seven dimensions.

  1. Universalism vs. particularism (What is more important, rules or relationships?)
  2. Individualism vs. collectivism (communitarianism) (Do we function in a group or as individuals?)
  3. Neutral vs. emotional (Do we display our emotions?)
  4. Specific vs. diffuse (How separate we keep our private and working lives)
  5. Achievement vs. ascription (Do we have to prove ourselves to receive status or is it given to us?)
  6. Sequential vs. synchronic (Do we do things one at a time or several things at once?)
  7. Internal vs. external control (Do we control our environment or are we controlled by it?)

There are five orientations covering the ways in which human beings deal with each other.

Trompenaars Hampden-Turner Dilemma Thinking [10]

Dilemma theory, as proposed by Fons Trompenaars and Charles Hampden-Turner, is a framework for understanding and managing cultural differences in organizations. Trompenaars and Hampden-Turner suggest that cultural diversity often leads to dilemmas or tensions between conflicting cultural values. These dilemmas can arise in various areas such as communication, decision-making, leadership, and teamwork.

The key premise of dilemma theory is that these cultural dilemmas are not problems to be solved but rather paradoxes to be managed. Instead of trying to eliminate one side of the dilemma in favor of the other, individuals and organizations must learn to navigate the tensions between conflicting values.

Publications

Books, a selection:

Articles, a selection:

Related Research Articles

Organizational culture refers to culture related to organizations including schools, universities, not-for-profit groups, government agencies, and business entities. Alternative terms include corporate culture and company culture. The term corporate culture emerged in the late 1980s and early 1990s. It was used by managers, sociologists, and organizational theorists in the 1980s.

Cross-cultural communication is a field of study investigating how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavor to communicate across cultures. Intercultural communication is a related field of study.

Gerard Hendrik (Geert) Hofstede was a Dutch social psychologist, IBM employee, and Professor Emeritus of Organizational Anthropology and International Management at Maastricht University in the Netherlands, well known for his pioneering research on cross-cultural groups and organizations.

<span class="mw-page-title-main">Vrije Universiteit Amsterdam</span> University in Amsterdam, Netherlands

The Vrije Universiteit Amsterdam is a public research university in Amsterdam, Netherlands, being founded in 1880. The VU Amsterdam is one of two large, publicly funded research universities in the city, the other being the University of Amsterdam (UvA). The literal translation of the Dutch name Vrije Universiteit is "Free University". "Free" refers to independence of the university from both the State and the Dutch Reformed Church. Both within and outside the university, the institution is commonly referred to as "the VU". Although founded as a private institution, the VU has received government funding on a parity basis with public universities since 1970. The university is located on a compact urban campus in the southern Buitenveldert neighbourhood of Amsterdam and adjacent to the modern Zuidas business district.

<span class="mw-page-title-main">Charles Hampden-Turner</span>

Charles Hampden-Turner is a British management philosopher, and Senior Research Associate at the Judge Business School at the University of Cambridge since 1990. He is the creator of Dilemma Theory and co-founder and Director of Research and Development at the Trompenaars-Hampden-Turner Group, in Amsterdam.

In cross-cultural psychology, uncertainty avoidance is how cultures differ on the amount of tolerance they have of unpredictability. Uncertainty avoidance is one of five key qualities or dimensions measured by the researchers who developed the Hofstede model of cultural dimensions to quantify cultural differences across international lines and better understand why some ideas and business practices work better in some countries than in others.According to Geert Hofstede, "The fundamental issue here is how a society deals with the fact that the future can never be known: Should we try to control it or just let it happen?"

Power distance is the unequal distribution of power between parties, and the level of acceptance of that inequality; whether it is in the family, workplace, or other organizations.

<span class="mw-page-title-main">Nirmalya Kumar</span> Academic (born 1960)

Nirmalya Kumar is Professor of Marketing of the Lee Kong Chian School of Business at Singapore Management University. He has served on the Boards of ACC Limited, Ambuja Cements, Bata India, BP Ergo, Defaqto, Tata Capital, Tata Chemicals, Tata Industries, Tata Limited (UK), Tata Unistore, Ultratech, and Zensar Technologies. He received the 2021 Mahajan Award for Lifetime Contributions to Marketing Strategy by the Marketing Strategy SIG of the American Marketing Association (AMA).

<span class="mw-page-title-main">Rita Gunther McGrath</span> American strategic management scholar

Rita Gunther McGrath is an American strategic management scholar and professor of management at the Columbia Business School. She is known for her work on strategy, innovation, and entrepreneurship, including the development of discovery-driven planning.

<span class="mw-page-title-main">Cultural sensitivity</span> Knowledge, awareness, and acceptance of other cultures

Cultural sensitivity, also referred to as cross-cultural sensitivity or cultural awareness, is the knowledge, awareness, and acceptance of other cultures and others' cultural identities. It is related to cultural competence, and is sometimes regarded as the precursor to the achievement of cultural competence, but is a more commonly used term. On the individual level, cultural sensitivity is a state of mind regarding interactions with those different from oneself. Cultural sensitivity enables travelers, workers, and others to successfully navigate interactions with a culture other than their own.

<span class="mw-page-title-main">Subir Chowdhury</span> Bangladeshi author

Subir Chowdhury is a Bangladeshi-American author of 15 books and noted for his work in quality and management. He is currently the chairman and CEO of ASI Consulting Group, LLC, in Bingham Farms, Michigan.

The double-swing model is a model of intercultural communication, originated by Muneo Yoshikawa, conceptualizing how individuals, cultures, and intercultural notions can meet in constructive ways. The communication is understood as an infinite process where both parties change in the course of the communicative or translational exchange.

<span class="mw-page-title-main">Hofstede's cultural dimensions theory</span> Framework for cross-cultural communication

Hofstede's cultural dimensions theory is a framework for cross-cultural psychology, developed by Geert Hofstede. It shows the effects of a society's culture on the values of its members, and how these values relate to behavior, using a structure derived from factor analysis.

Global leadership is the interdisciplinary study of the key elements that future leaders in all realms of the personal experience should acquire to effectively familiarize themselves with the psychological, physiological, geographical, geopolitical, anthropological and sociological effects of globalization. Global leadership occurs when an individual or individuals navigate collaborative efforts of different stakeholders through environmental complexity towards a vision by leveraging a global mindset. Today, global leaders must be capable of connecting "people across countries and engage them to global team collaboration in order to facilitate complex processes of knowledge sharing across the globe" Personality characteristics, as well as a cross-cultural experience, appear to influence effectiveness in global leaders.

<span class="mw-page-title-main">Yakult lady</span>

A Yakult lady, also known as an Yakult auntie, is a woman who sells Yakult products as an employee or delivers the products door to door to individuals at their homes. In order to promote good health, they sell and market Yakult products while riding bicycles, motorcycles, or other automobiles. They wear the company's uniform, including a hat and a pair of gloves. Men such as Kazuhisa Ishii have also worked as Yakult "ladies". The Yakult lady home delivery system was introduced in 1963 while the Yakult Lady System started in 1981.

<span class="mw-page-title-main">Trompenaars's model of national culture differences</span> Framework for cross-cultural communication

Trompenaars's model of national culture differences is a framework for cross-cultural communication applied to general business and management, developed by Fons Trompenaars and Charles Hampden-Turner. This involved a large-scale survey of 8,841 managers and organization employees from 43 countries.

The Global Alliance for Banking on Values (GABV) is an independent association of 'values-based banks' with a shared mission to use finance to deliver environmental, social, and corporate governance (ESG) positive outcomes. The GABV consists of over 60 member banks, credit unions and microfinance institutions, from a total of 44 countries. The group has 16 supporting partners. Its headquarters are in Amsterdam, Netherlands.

<span class="mw-page-title-main">Erin Meyer</span> American author and academic

Erin Meyer is an American author and professor at INSEAD Business School, based in Paris. She is most known for writing the 2014 book, The Culture Map: Breaking Through the Invisible Boundaries of Global Business a study that analyzes how national cultural differences impact business. She is also known for co-authoring the book with Netflix CEO, Reed Hastings, No Rules Rules: Netflix and the Culture of Reinvention, which became a New York Times best seller in October 2020.

A cusper is a person born near the end of one generation and the beginning of another. People born in these circumstances tend to have a mix of characteristics common to their adjacent generations, but do not closely resemble those born in the middle of their adjacent generations. Generational profiles are built based on people born in the middle of a generation rather than those on the tails of a generation. Generations may overlap by five to eight years. As such, many people identify with aspects of at least two generations. The precise birth years defining when generations start and end vary.

<span class="mw-page-title-main">Amy Edmondson</span> American academic

Amy C. Edmondson is an American scholar of leadership, teaming, and organizational learning. She is currently Professor of Leadership at Harvard Business School. Edmondson is the author of seven books and more than 75 articles and case studies. She is best known for her pioneering work on psychological safety, which has helped spawn a large body of academic research in management, healthcare and education over the past 15 years. Her books include "Right Kind of Wrong, the Science of Failing Well", “The Fearless Organization,Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth” (2018)) and “Teaming: How Organizations Learn, Innovate and Compete in the Knowledge Economy” (2012).

References

  1. Roeland Muskens, Fons Trompenaars Archived 2016-06-01 at the Wayback Machine , 2001, at "Management Team" website
  2. PND: 113516541
  3. Karaian, Jason (3 March 2008). "Trompenaars Hampden-Turner Consulting's Fons Trompenaars". CFO . Archived from the original on 6 March 2012. Retrieved 21 January 2011.
  4. 1 2 Geert Hofstede (1996) "Riding the waves of commerce: a test of Trompenaars' "model" of national culture differences", in: International Journal of Intercultural Relations 20(2): p. 189-198.
  5. Roeland Muskens (2001) "Fons Trompenaars Archived 2016-06-01 at the Wayback Machine ." in MT. Jan 1, 2001. Accessed Sept 9. 2013.
  6. Fons Trompenaars Archived 2014-02-02 at the Wayback Machine at thtconsulting.com. Accessed Sept 9. 2013.
  7. "Thinkers50". Archived from the original on 14 February 2012. Retrieved 31 January 2012.
  8. "Fons Trompenaars to Receive George Petitpas Award | WFPMA | World Federation of People Management Associations".
  9. Trompenaars, F., Hampden-Turner, C. (1997) Riding the Waves of Culture.
  10. Kleiner, Art. "The Dilemma Doctors". Strategy+business. Retrieved 2024-04-25.