List of countries by mobile banking usage

Last updated

This is a list of countries by mobile banking usage as measured by the percentage of the population. Mobile banking is generally defined as a service provided a financial institution that allows its customers to conduct financial transactions remotely using a mobile device. The following table contains data sourced from both World Bank and Bain & Company.

Contents

List of countries by mobile banking usage

Source: World Bank (2014) [1] [2] [3] Source: Bain & Company (2012) [4]
In the table below, usage is defined as the percentage of percentage of financial account holders who made a transaction using a mobile phone in the previous twelve months. Data is sourced from the World Bank's Global Financial Inclusion database.In the table below, usage is defined as the percentage of people who had non-SMS mobile banking transactions in the previous three months. Data is sourced from Bain and Research Now, along with GMI NPS surveys in 2012.
RankCountry/TerritoryUsage in 2014
1Flag of Botswana.svg  Botswana 44.5%
2Flag of Kenya.svg  Kenya 39.7%
3Flag of Uganda.svg  Uganda 38.5%
4Flag of Tanzania.svg  Tanzania 37.7%
5Flag of Cote d'Ivoire.svg  Ivory Coast 36.7%
6Flag of Zimbabwe.svg  Zimbabwe 35.6%
7Flag of South Korea.svg  South Korea 35.5%
8Flag of the United States.svg  United States 34.3%
9Flag of Sweden.svg  Sweden 34.1%
10Flag of Australia (converted).svg  Australia 33.8%
RankCountry/TerritoryUsage in 2012
1Flag of South Korea.svg  South Korea 47%
2Flag of the People's Republic of China.svg  China 42%
3Flag of Hong Kong.svg  Hong Kong 41%
4Flag of Singapore.svg  Singapore 38%
5Flag of India.svg  India 37%
6Flag of Spain.svg  Spain 34%
7Flag of the United States.svg  United States 32%
8Flag of Mexico.svg  Mexico 30%
9Flag of Australia (converted).svg  Australia 27%
10Flag of France.svg  France 26%
11Flag of the United Kingdom.svg  United Kingdom 26%
12Flag of Thailand.svg  Thailand 24%
13Flag of Canada (Pantone).svg  Canada 22%
14Flag of Germany.svg  Germany 14%


See also

Related Research Articles

Mobile payment Payment services via a mobile device

Mobile payment generally refer to payment services operated under financial regulation and performed from or via a mobile device. Instead of paying with cash, cheque, or credit cards, a consumer can use a mobile to pay for a wide range of services and digital or hard goods. Although the concept of using non-coin-based currency systems has a long history, it is only in the 21st century that the technology to support such systems has become widely available.

DBS Bank Singaporean multinational banking and financial services company

DBS Bank Limited, often known as DBS, is a Singaporean multinational banking and financial services corporation headquartered at the Marina Bay Financial Centre in the Marina Bay district of Singapore. The bank was previously known as The Development Bank of Singapore Limited, which "DBS" was derived from, before the present abbreviated name was adopted on 21 July 2003 to reflect its role as a global bank. It is one of the "Big Three" banks in Singapore, along with OCBC Bank and the United Overseas Bank (UOB).

Vodafone Romania

Vodafone Romania S.A. is a Romanian mobile phone network operator. It launched in April 1997 as the first GSM network in Romania.

Financial services Economic service provided by the finance industry

Financial services are the economic services provided by the finance industry, which encompasses a broad range of businesses that manage money, including credit unions, banks, credit-card companies, insurance companies, accountancy companies, consumer-finance companies, stock brokerages, investment funds, individual asset managers, and some government-sponsored enterprises.

A transaction account, also called a checking account, chequing account, current account, demand deposit account, or share draft account at credit unions, is a deposit account held at a bank or other financial institution. It is available to the account owner "on demand" and is available for frequent and immediate access by the account owner or to others as the account owner may direct. Access may be in a variety of ways, such as cash withdrawals, use of debit cards, cheques (checks) and electronic transfer. In economic terms, the funds held in a transaction account are regarded as liquid funds. In accounting terms, they are considered as cash.

Online banking, also known as internet banking, web banking or home banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution's website. The online banking system will typically connect to or be part of the core banking system operated by a bank to provide customers access to banking services in place of traditional branch banking. Online banking significantly reduces the banks' operating cost by reducing reliance on a branch network, and offers greater convenience to customers in time saving in coming to a branch and the convenience of being able to perform banking transactions even when branches are closed. Internet banking provides personal and corporate banking services offering features such as viewing account balances, obtaining statements, checking recent transactions, transferring money between accounts, and making payments.

ICICI Bank Indian private sector bank

ICICI Bank Limited is an Indian multinational bank and financial services company headquartered in Vadodara. It offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialized subsidiaries in the areas of investment banking, life, non-life insurance, venture capital and asset management.

Presidents Choice Financial Subsidiary of the Loblaw Companies

President's Choice Financial, commonly shortened to PC Financial, is the financial service brand of the Canadian supermarket chain Loblaw Companies.

Banking in Australia is dominated by four major banks: Commonwealth Bank, Westpac, Australia & New Zealand Banking Group and National Australia Bank. There are several smaller banks with a presence throughout the country, and a large number of other financial institutions, such as credit unions, building societies and mutual banks, which provide limited banking-type services and are described as authorised deposit-taking institutions (ADIs). Many large foreign banks have a presence, but few have a retail banking presence. The central bank is the Reserve Bank of Australia (RBA). The Australian government’s Financial Claims Scheme (FCS) guarantees deposits up to $250,000 per account-holder per ADI in the event of the ADI failing.

An e-commerce payment system facilitates the acceptance of electronic payment for offline transfer, also known as a subcomponent of electronic data interchange (EDI), e-commerce payment systems have become increasingly popular due to the widespread use of the internet-based shopping and banking.

Private banking is banking, investment and other financial services provided by banks and financial institutions primarily serving high-net-worth individuals (HNWIs)—defined as those with very high levels of income or sizable assets. Private banking is a more exclusive subset of wealth management, geared toward exceptionally affluent clients. The term "private" refers to customer service rendered on a more personal basis than in mass-market retail banking, usually provided via dedicated bank advisers. At least until recently, it largely consisted of banking services, discretionary asset management, brokerage, limited tax advisory services and some basic concierge-type services, offered by a single designated relationship manager.

Mobile banking is a service provided by a bank or other financial institution that allows its customers to conduct financial transactions remotely using a mobile device such as a smartphone or tablet. Unlike the related internet banking it uses software, usually called an app, provided by the financial institution for the purpose. Mobile banking is usually available on a 24-hour basis. Some financial institutions have restrictions on which accounts may be accessed through mobile banking, as well as a limit on the amount that can be transacted. Mobile banking is dependent on the availability of an internet or data connection to the mobile device.

Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region. The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of MPESA, a mobile banking SMS-based service.

Westpac Australian multinational bank

Westpac Banking Corporation, known simply as Westpac, is an Australian bank and financial services provider headquartered in Sydney, Australia. Established in 1817 as the Bank of New South Wales, it acquired the Commercial Bank of Australia in 1982 before being renamed shortly afterwards. It is one of Australia's "big four" banks and is Australia's first and oldest banking institution. Its name is a portmanteau of "Western" and "Pacific".

M-Pesa Mobile banking service

M-Pesa is a mobile phone-based money transfer service, payments and micro-financing service, launched in 2007 by Vodafone and Safaricom, the largest mobile network operator in Kenya. It has since expanded to Tanzania, Mozambique, DRC, Lesotho, Ghana, Egypt, Afghanistan, and South Africa. Meanwhile, services in India, Romania, and Albania have been terminated amid low market uptake. M-Pesa allows users to deposit, withdraw, transfer money, pay for goods and services, access credit and savings, all with a mobile device.

The National Payments Corporation of India is the specialised division of Reserve Bank of India which is under the jurisdiction of Ministry of Finance, Government of India.It was created by RBI for operating retail payments and settlement systems in India.

Tata Communications Limited is an Indian telecommunications company previously known as Videsh Sanchar Nigam Limited (VSNL). It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, Government of India. It was sold by Department of Telecommunications, Ministry of Communications, Government of India to Tata Group when Atal Bihari Vajpayee-Bharatiya Janta Party-National Democratic Alliance was in power. Presently the company is part of the Tata Group.

Financial technology Subset of technologies used in finance

Financial technology is the technology and innovation that aims to compete with traditional financial methods in the delivery of financial services. It is an emerging industry that uses technology to improve activities in finance. The use of smartphones for mobile banking, investing, borrowing services, and cryptocurrency are examples of technologies aiming to make financial services more accessible to the general public. Financial technology companies consist of both startups and established financial institutions and technology companies trying to replace or enhance the usage of financial services provided by existing financial companies. A subset of fintech companies that focus on the insurance industry are collectively known as insurtech or insuretech companies.

Revolut is a British financial technology company that offers banking services. Headquartered in London, it was founded in 2015 by Nikolay Storonsky and Vlad Yatsenko. It offers accounts featuring currency exchange, debit cards, virtual cards, Apple Pay, interest-bearing "vaults", commission-free stock trading, crypto, commodities, and other services.

Simplii Financial Banks of Canada

Simplii Financial is a direct bank and the digital banking division of the Canadian Imperial Bank of Commerce (CIBC). Simplii Financial has earned the most digital-banking awards since being founded in 2017, and was one of the biggest winners across all Canadian financial institutions and banking brands in the 2021 Ipsos Financial Service Excellence Awards.

References

  1. Myers, Joe (November 6, 2015). "Where is mobile banking most popular?". World Economic Forum . Retrieved February 3, 2019.
  2. "Global Financial Inclusion DataBank". World Bank . 2014. Retrieved February 3, 2019.
  3. Sawe, Benjamin Elisha (August 1, 2017). "Countries Where Mobile Banking Is Most Popular". World Atlas . Retrieved February 3, 2019.
  4. "Customer Loyalty in Retail Banking Global Edition 2012" (PDF). Bain & Company . 2012. Retrieved February 3, 2019.