Online patient education

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Online patient education, also known as online patient engagement, is a method of providing medical information and education to patients using learning management systems delivered through the Internet. [1] It is a type of computer-based instruction and includes web seminars, downloadable materials, interactive learning courses, and audio/visual presentations. Generally, online patient education is supplemented with in-person consultations tailored to each individual.

Contents

General usage

Health professionals use online patient education to prepare patients for medical procedures, administer intake and informed consent paperwork, educate patients about health conditions, provide information about preventive care, encourage healthy behavior and lifestyle changes, etc. Health insurance companies use online patient education to inform patients about coverage policies.[ citation needed ]

Online patient education is gaining popularity as home Internet access becomes more common and medical practices increasingly utilize digital technologies. [2] [3] Patients either view online patient education programs and materials in a medical office or from their homes or other remote locations with Internet access. Content may include interactive features such as quizzes, live question and answer sessions (in moderated web seminars), and the ability to complete and submit forms.

Patient education by type

On location

Any education delivered verbally by a healthcare provider to a single patient or group of patients can be considered as On Location patient education. Although this is still the most commonly used patient education method it is time-consuming, can have consistency problems, and relies heavily on the individual patient ability to absorb, understand, and retain the verbal information.

Paper based

The second most common method. Any information brochure at a healthcare provider office falls under this category. The benefits of printed materials is that patients can refer back to the information

Web based

Patient education that is made available by a healthcare provider via his/her website, specific portal, or EHR. Web based education can be provided in an Asynchronous and Synchronous styles.

Advantages

Educating patients with online technology can be advantageous [4] for both medical practices and patients because it gives health care providers the opportunity to create comprehensive educational materials that are consistently presented, rather than relying on face-to-face meetings in which information is presented by a staff member. [5] Patients need not possess advanced computer/web skills to use this method of learning. A survey of 3200 patients revealed that even patients who are not computer literate are satisfied with online patient education as means of learning about medical care.[ citation needed ]

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<span class="mw-page-title-main">Health care</span> Prevention of disease and promotion of wellbeing

Health care, or healthcare, is the improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury, and other physical and mental impairments in people. Health care is delivered by health professionals and allied health fields. Medicine, dentistry, pharmacy, midwifery, nursing, optometry, audiology, psychology, occupational therapy, physical therapy, athletic training, and other health professions all constitute health care. The term includes work done in providing primary care, secondary care, and tertiary care, as well as in public health.

<span class="mw-page-title-main">Health informatics</span> Computational approaches to health care

Health informatics is the study and implementation of computer structures and algorithms to improve communication, understanding, and management of medical information. It can be view as branch of engineering and applied science.

Cure4Kids is a web-based education project of St. Jude Children's Research Hospital. Its goal is to help health professionals in countries with limited resources improve the survival rates of children with life-threatening illnesses, including pediatric cancer, sickle cell disease, and HIV/AIDS. The Cure4Kids website provides access to online seminars and conferences with audio narration, presenting current research and best practices, clinical and scientific advances, as well as case studies and treatment analyses. The website also provides access to consultation and mentoring through web-conferencing technology, training for management and analysis of clinical patient information, electronic full-text books and journals, and online courses. The Cure4Kids site contains over 2,000 seminars, courses and conferences. All material can be used and downloaded for reference and educational purposes. Cure4Kids is funded by St. Jude and ALSAC, the American Lebanese Syrian Associated Charities.

<span class="mw-page-title-main">Telehealth</span> Health care by telecommunication

Telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions. Telemedicine is sometimes used as a synonym, or is used in a more limited sense to describe remote clinical services, such as diagnosis and monitoring. When rural settings, lack of transport, a lack of mobility, conditions due to outbreaks, epidemics or pandemics, decreased funding, or a lack of staff restrict access to care, telehealth may bridge the gap as well as provide distance-learning; meetings, supervision, and presentations between practitioners; online information and health data management and healthcare system integration. Telehealth could include two clinicians discussing a case over video conference; a robotic surgery occurring through remote access; physical therapy done via digital monitoring instruments, live feed and application combinations; tests being forwarded between facilities for interpretation by a higher specialist; home monitoring through continuous sending of patient health data; client to practitioner online conference; or even videophone interpretation during a consult.

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A personal health record (PHR) is a health record where health data and other information related to the care of a patient is maintained by the patient. This stands in contrast to the more widely used electronic medical record, which is operated by institutions and contains data entered by clinicians to support insurance claims. The intention of a PHR is to provide a complete and accurate summary of an individual's medical history which is accessible online. The health data on a PHR might include patient-reported outcome data, lab results, and data from devices such as wireless electronic weighing scales or from a smartphone.

Health technology is defined by the World Health Organization as the "application of organized knowledge and skills in the form of devices, medicines, vaccines, procedures, and systems developed to solve a health problem and improve quality of lives". This includes pharmaceuticals, devices, procedures, and organizational systems used in the healthcare industry, as well as computer-supported information systems. In the United States, these technologies involve standardized physical objects, as well as traditional and designed social means and methods to treat or care for patients.

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A Patient Safety Organization (PSO) is a group, institution, or association that improves medical care by reducing medical errors. Common functions of patient safety organizations are data collection, analysis, reporting, education, funding, and advocacy. A PSO differs from a Federally designed Patient Safety Organization (PSO), which provides health care providers in the U.S. privilege and confidentiality protections for efforts to improve patient safety and the quality of patient care delivery

<span class="mw-page-title-main">Health literacy</span> Ability to understand healthcare information

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Health information management (HIM) is information management applied to health and health care. It is the practice of analyzing and protecting digital and traditional medical information vital to providing quality patient care. With the widespread computerization of health records, traditional (paper-based) records are being replaced with electronic health records (EHRs). The tools of health informatics and health information technology are continually improving to bring greater efficiency to information management in the health care sector.

Online health communities are online social networks related to health. They primarily provide a means for patients and their families to learn about illnesses, to seek and offer social support, and to connect with others in similar circumstances. These online groups can be composed of individuals with illnesses, groups of medical professionals with shared interests, non-professional caregivers and family of patients, or a combination. The term "online health community" is primarily academic jargon.

Patient portals are healthcare-related online applications that allow patients to interact and communicate with their healthcare providers, such as physicians and hospitals. Typically, portal services are available on the Internet at all hours of the day and night. Some patient portal applications exist as stand-alone web sites and sell their services to healthcare providers. Other portal applications are integrated into the existing web site of a healthcare provider. Still others are modules added onto an existing electronic medical record (EMR) system. What all of these services share is the ability of patients to interact with their medical information via the Internet. Currently, the lines between an EMR, a personal health record, and a patient portal are blurring. For example, Intuit Health and Microsoft HealthVault describe themselves as personal health records (PHRs), but they can interface with EMRs and communicate through the Continuity of Care Record standard, displaying patient data on the Internet so it can be viewed through a patient portal.

<span class="mw-page-title-main">Health 2.0</span>

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An instructional simulation, also called an educational simulation, is a simulation of some type of reality but which also includes instructional elements that help a learner explore, navigate or obtain more information about that system or environment that cannot generally be acquired from mere experimentation. Instructional simulations are typically goal oriented and focus learners on specific facts, concepts, or applications of the system or environment. Today, most universities make lifelong learning possible by offering a virtual learning environment (VLE). Not only can users access learning at different times in their lives, but they can also immerse themselves in learning without physically moving to a learning facility, or interact face to face with an instructor in real time. Such VLEs vary widely in interactivity and scope. For example, there are virtual classes, virtual labs, virtual programs, virtual library, virtual training, etc. Researchers have classified VLE in 4 types:

Health communication is the study and practice of communicating promotional health information, such as in public health campaigns, health education, and between doctor and patient. The purpose of disseminating health information is to influence personal health choices by improving health literacy. Health communication is a unique niche in healthcare that allows professionals to use communication strategies to inform and influence decisions and actions of the public to improve health.

Patient participation is a trend that arose in answer to medical paternalism. Informed consent is a process where patients make decisions informed by the advice of medical professionals.

<span class="mw-page-title-main">Health information on the Internet</span>

Health information on the Internet refers to all health-related information communicated through or available on the Internet.

<span class="mw-page-title-main">Artificial intelligence in healthcare</span> Overview of the use of artificial intelligence in healthcare

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References

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  2. Issues in patient education Journal of Midwifery & Women's Health, Volume 49, Issue 3, Pages 203-209
  3. Computers in Patient Education. Comput Inform Nurs 21(2):88-96, 2003
  4. Online patient education: A superior alternative to in-person information seminars Surgery for Obesity and Related Diseases, Volume 5, Issue 3, Pages S44-S45
  5. Patients Postoperatively Forget Aspects of Preoperative Patient Education. Obesity Surgery, 15, 2005 1066-1069