Proxemic communication strategies

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Proxemic communication deals with the ways that what is communicated in face-to-face conversations may go beyond the overt information being imparted. The communication may be influenced by the degree of proximity and by non-verbal signals including touch, and varies between different cultures. Research in this field has been carried out on cross-cultural differences, and interaction in counseling and clinical settings.

Contents

The field of proxemics

Proxemics is one of several subcategories of the study of nonverbal communication. [1] Proxemics can be defined as "the interrelated observations and theories of man's use of space as a specialized elaboration of culture". [2] The term was coined in 1963 by the cultural anthropologist Edward T. Hall. [3]

In his work on proxemics, Hall separated his theory into two overarching categories: personal space and territory. Personal space describes the immediate space surrounding a person, while territory refers to the area which a person may "lay claim to" and defend against others. [1]

Dimensions of nonverbal communication

According to Xu Lin’s article on Cultural Dimensions and Conversational Strategies, "Cultural factors have a great impact on conversational techniques", [4] and there are two basic elements consisted in all conversations: informational and communicative. The informational function deals with passing information to another individual; this is known as the information focused element. Whereas, the communicative function deals with the social principle or aim in the conversation, also known as the element that deals with social relationships and drawing closer to people. Xu Lin studies the different classifications of nonverbal communication brought forth by Edward T. Hall (1959). [5] The different dimensions brought forth by Xu Lin and Prabhu [6] include: Intimate, Personal, Social and Public Distances.

Common methods

One of the primary methods used by Kim, D., Pan, Y., & Park, H. (1998), [7] Merkin, R. S. (2006), Albas, C. (1991) and Graves, J. R., & Robinson, J. D. included Likert-type measures of sampling. Participants would be given surveys, videotaped and observed while receiving and responding to oral questions posed by formally dressed interviewers. Each study consisted of a controlled group and an experimental group and would measure each individual in a specific manner in order to bring forth accurate results. Each method included a sampling base of volunteers with cheap compensation such as a two dollar reward or extra credit in the class for taking part in the experiment.

DiBiase[ citation needed ] describes touch as differentiating depending on various aspects. All people touch and are touched by others, but there are vast differences in the amount of touching that people do. For example, touching appears to vary by gender, culture, and even age. Although these particular differences in touching behavior are not well understood, historically investigators have thought of touch as expressing control and dominance.

Not only does touch vary by culture, but also age and gender. They continue to explain how some researchers have suggested that some cultures, such as Middle Eastern, Latin America and Southern Europe, could be considered high-contact cultures (interact at closer distances and touch more frequently) much more in social conversations than people from non-contact cultures such as the USA and Northern Europe.

Research by Graves (1976), [8] and Robinson (1976), [8] suggests that an individual's nonverbal behavior is capable of communicating information about the particular individual's feelings and attitudes, regardless of the culture. However, from his research, he concluded that the prominent role was in fact played by nonverbal communication in determining the total meaning of the message, and that the message being conveyed could very well differ depending on the context. Among his findings was that within the client-counselor relationship, the consistency or inconsistency between the counselor's verbal and nonverbal behaviors has been found to be an important determinant of the client's impressions of the counselor as well as of the client's proxemics behavior.

Albas (1991) [9] studied the comfortable proxemic distances assumed by Canadian female students. The cultural group and sex were held constant; however, the comfortable distances seemed to vary from situation to situation. Preston (2005) [10] discusses the proxemics in clinical and administrative settings. He came to the conclusion that the proximity of people to one another when they interact and the configuration of work areas send a message that affects people in different ways. One of his main suggestions was to use observation skills in understanding how and why others interact within or outside their own space. He claims that people choose to rely on their imagination to better receive unspoken messages sent by others through their spatial interactions.

Related Research Articles

Proxemics is the study of human use of space and the effects that population density has on behaviour, communication, and social interaction.

Symbolic communication is the exchange of messages that change a priori expectation of events. Examples of this are modern communication technology and the exchange of information amongst animals. By referring to objects and ideas not present at the time of communication, a world of possibility is opened. In humans, this process has been compounded to result in the current state of modernity. A symbol is anything one says or does to describe something, and that something can have an array of many meanings. Once the symbols are learned by a particular group, that symbol stays intact with the object. Symbolic communication includes gestures, body language and facial expressions, as well as vocal moans that can indicate what an individual wants without having to speak. Research argues that about 55% of all communication stems from nonverbal language. Symbolic communication ranges from sign language to braille to tactile communication skills.

<span class="mw-page-title-main">Body language</span> Type of nonverbal communication

Body language is a type of communication in which physical behaviors, as opposed to words, are used to express or convey information. Such behavior includes facial expressions, body posture, gestures, eye movement, touch and the use of space. The term body language is usually applied in regard to people but may also be applied to animals. The study of body language is also known as kinesics.

<span class="mw-page-title-main">Nonverbal communication</span> Interpersonal communication through wordless (mostly visual) cues

Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, use of objects and body language. It includes the use of social cues, kinesics, distance (proxemics) and physical environments/appearance, of voice (paralanguage) and of touch (haptics). A signal has three different parts to it, including the basic signal, what the signal is trying to convey, and how it is interpreted. These signals that are transmitted to the receiver depend highly on the knowledge and empathy that this individual has. It can also include the use of time (chronemics) and eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate (oculesics).

Paralanguage, also known as vocalics, is a component of meta-communication that may modify meaning, give nuanced meaning, or convey emotion, by using techniques such as prosody, pitch, volume, intonation, etc. It is sometimes defined as relating to nonphonemic properties only. Paralanguage may be expressed consciously or unconsciously.

Intercultural communication is a discipline that studies communication across different cultures and social groups, or how culture affects communication. It describes the wide range of communication processes and problems that naturally appear within an organization or social context made up of individuals from different religious, social, ethnic, and educational backgrounds. In this sense, it seeks to understand how people from different countries and cultures act, communicate, and perceive the world around them. Intercultural communication focuses on the recognition and respect of those with cultural differences. The goal is mutual adaptation between two or more distinct cultures which leads to biculturalism/multiculturalism rather than complete assimilation. It promotes the development of cultural sensitivity and allows for empathic understanding across different cultures.

<span class="mw-page-title-main">Haptic communication</span> Communication via touch

Haptic communication is a branch of nonverbal communication that refers to the ways in which people and animals communicate and interact via the sense of touch. Touch is the most sophisticated and intimate of the five senses. Touch or haptics, from the ancient Greek word haptikos is extremely important for communication; it is vital for survival.

<span class="mw-page-title-main">Edward T. Hall</span> American anthropologist

Edward Twitchell Hall, Jr. was an American anthropologist and cross-cultural researcher. He is remembered for developing the concept of proxemics and exploring cultural and social cohesion, and describing how people behave and react in different types of culturally defined personal space. Hall was an influential colleague of Marshall McLuhan and Buckminster Fuller.

Kinesics is the interpretation of body motion communication such as facial expressions and gestures, nonverbal behavior related to movement of any part of the body or the body as a whole. The equivalent popular culture term is body language, a term Ray Birdwhistell, considered the founder of this area of study, neither used nor liked.

Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics. Burgoon's work initially analyzed individuals' allowances and expectations of personal distance and how responses to personal distance violations were influenced by the level of liking and relationship to the violators. The theory was later changed to its current name when other researchers began to focus on violations of social behavior expectations beyond nonverbal communication.

<span class="mw-page-title-main">Oculesics</span>

Oculesics, a subcategory of kinesics, is the study of eye movement, behavior, gaze, and eye-related nonverbal communication. The specific definition varies depending on whether it applies to the fields of medicine or social science.

Interpersonal deception theory (IDT) is one of a number of theories that attempts to explain how individuals handle actual deception at the conscious or subconscious level while engaged in face-to-face communication. The theory was put forth by David Buller and Judee Burgoon in 1996 to explore this idea that deception is an engaging process between receiver and deceiver. IDT assumes that communication is not static; it is influenced by personal goals and the meaning of the interaction as it unfolds. The sender's overt communications are affected by the overt and covert communications of the receiver, and vice versa. IDT explores the interrelation between the sender's communicative meaning and the receiver's thoughts and behavior in deceptive exchanges.

Judee K. Burgoon is a professor of communication, family studies and human development at the University of Arizona, where she serves as director of research for the Center for the Management of Information and site director for the NSF-sponsored Center for Identification Technology Research. She is also involved with different aspects of interpersonal and nonverbal communication, deception, and new communication technologies. She is also director of human communication research for the Center for the Management of Information and site director for Center for Identification Technology Research at the university, and recently held an appointment as distinguished visiting professor with the department of communication at the University of Oklahoma, and the Center for Applied Social Research at the University of Oklahoma. Burgoon has authored or edited 13 books and monographs and has published nearly 300 articles, chapters and reviews related to nonverbal and verbal communication, deception, and computer-mediated communication. Her research has garnered over $13 million in extramural funding from the National Science Foundation, the Department of Defense, the Department of Homeland Security, the Office of the Director of National Intelligence, Counterintelligence Field Activity, and the National Institutes of Mental Health. Among the communication theories with which she is most notably linked are: interpersonal adaptation theory, expectancy violations theory, and interpersonal deception theory. A recent survey identified her as the most prolific female scholar in communication in the 20th century.

Cognitive valence theory (CVT) is a theoretical framework that describes and explains the process of intimacy exchange within a dyad relationship. Peter A. Andersen, PhD created the cognitive valence theory to answer questions regarding intimacy relationships among colleagues, close friends and intimate friends, married couples and family members. Intimacy or immediacy behavior is that behavior that provides closeness or distance within a dyad relationship. Closeness projects a positive feeling in a relationship, and distance projects a negative feeling within a relationship. Intimacy or immediacy behavior can be negatively valenced or positively valenced. Valence, associated with physics, is used here to describe the degree of negativity or positivity in expected information. If your partner perceives your actions as negative, then the interaction may repel your partner away from you. If your partner perceives your actions as positive, then the interaction may be accepted and may encourage closeness. Affection and intimacy promotes positive valence in a relationship. CVT uses non-verbal and verbal communications criteria to analyze behavioral situations.

Predicted outcome value theory introduced in 1996 by Michael Sunnafrank, posits that people seek information in initial interactions and relationships to determine the benefits of interpersonal relationships by predicting the value of future outcomes whether negative or positive. If a person predicts a positive outcome in the relationship this can lead to increased attraction, however if a person predicts a negative outcome then he or she would pursue limited interaction or possibly relationship termination. The processes of predicted outcome value directly link to continued relationship development and communication as well as stronger attraction and intimacy within the relationship.

<span class="mw-page-title-main">Interpersonal communication</span> Exchange of information among people

Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals.

Body-to-body communication is a way of communicating with others through the use of nonverbal communication, without using speech or verbalization. It can include body language, facial expressions, and other bodily gestures in order to communicate with others without the need of verbal communication. Body-to-body communication accounts for postures, body language, physical touch, nonverbal language, and other bodily gestures.

The NECA Project was a research project that focused on multimodal communication with animated agents in a virtual world. NECA was funded by the European Commission from 1998–2002 and the research results were published up to 2005.

Cultural communication is the practice and study of how different cultures communicate within their community by verbal and nonverbal means. Cultural communication can also be referred to as intercultural communication and cross-cultural communication. Cultures are grouped together by a set of similar beliefs, values, traditions, and expectations which call all contribute to differences in communication between individuals of different cultures. Cultural communication is a practice and a field of study for many psychologists, anthropologists, and scholars. The study of cultural communication is used to study the interactions of individuals between different cultures. Studies done on cultural communication are utilized in ways to improve communication between international exchanges, businesses, employees, and corporations. Two major scholars who have influenced cultural communication studies are Edward T. Hall and Geert Hofstede. Edward T. Hall, who was an American anthropologist, is considered to be the founder of cultural communication and the theory of proxemics. The theory of proxemics focuses on how individuals use space while communicating depending on cultural backgrounds or social settings. The space in between individuals can be identified in four different ranges. For example, 0 inches signifies intimate space while 12 feet signifies public space. Geert Hofstede was a social psychologist who founded the theory of cultural dimension. In his theory, there are five dimensions that aim to measure differences between different cultures. The five dimensions are power distance, uncertainty avoidance, individualism versus collectivism, masculinity versus femininity, and Chronemics.

Nonverbal influence is the act of affecting or inspiring change in others' behaviors and attitudes by way of tone of voice or body language and other cues like facial expression. This act of getting others to embrace or resist new attitudes can be achieved with or without the use of spoken language. It is a subtopic of nonverbal communication. Many individuals instinctively associate persuasion with verbal messages. Nonverbal influence emphasizes the persuasive power and influence of nonverbal communication. Nonverbal influence includes appeals to attraction, similarity and intimacy.

References

  1. 1 2 Moore, Nina (2010). Nonverbal Communication:Studies and Applications. New York: Oxford University Press.
  2. Hall, Edward T. (1966). The Hidden Dimension. Anchor Books. ISBN   978-0-385-08476-5.
  3. Hall, Edward T. (October 1963). "A System for the Notation of Proxemic Behavior". American Anthropologist. 65 (5): 1003–1026. doi: 10.1525/aa.1963.65.5.02a00020 .
  4. Xu, L. (2007). Cultural Dimensions and Conversational Strategies --Conversational Strategies Adopted in Different Cultures and the Way to Bridge the Gap. US-China Foreign Language. pp. 71–76.
  5. Hall, E. (1959). The Silent Language. New York: Doubleday.
  6. Prabhu, T.T. (2010). Proxemics: Some Challenges and Strategies in Nonverbal Communication.Prabhu
  7. Kim, D. "High- versus low-context culture: A comparison of Chinese, Korean, and American cultures". Psychology & Marketing.
  8. 1 2 Graves, J.D. (1976). "Proxemic behavior as a function of inconsistent verbal and nonverbal messages". Journal of Counseling Psychology.
  9. Albas, C. (1991). "Proxemic Behavior: A Study of Extrusion". Journal of Social Psychology.
  10. Preston, P. (2005). "Proxemics in Clinical and Administrative Settings". Journal of Healthcare Management.