Headquarters | Braddon, Australian Capital Territory [1] |
---|---|
Region served | Australia |
Website | adstandards |
Ad Standards manages the complaint resolution process of the advertising self-regulation system in Australia. [2]
It functions as secretariat for the Ad Standards Community Panel and the Ad Standards Industry Jury – the two independent bodies were established to determine consumer and competitive complaints against the advertising self-regulatory Codes. [2]
The advertising self-regulation system is funded by a levy on advertising in Australia. [3]
Ad Standards was established in 1998 by the Advertising industry to regulate complaints about advertising in Australia. It started as the Advertising Standards Bureau (ASB) but was rebranded to Ad Standards in 2018. [4]
Ad Standards originally only considered complaints under the Australian Association of National Advertisers (AANA) Code of Ethics. The remit of it has since expanded to administering a range of Codes. [5]
In 2006 Ad Standards joined the European Advertising Standards Alliance (EASA) to ensure access to an appropriate best practice model for advertising complaint resolution. [6] It complies absolutely with the European Advertising Standards Alliance (EASA) Best Practice Principles. [7]
Ad Standards receives thousands of complaints every year. In 2023 it received more than 3500 complaints and investigated more than 250 different advertisements. [8]
The main issues of concern were sexual appeal, violence, and demonstrating behaviour contrary to community health and safety standards. [9]
Ad Standards considers complaints about advertising or marketing material across all mediums in Australia. [10]
It will accept a complaint if it falls under any of the Codes it administers.
It administers a range of Codes for the Australian Association of National Advertisers, [11] including:
It also administers the Voluntary Code of Practice for Motor Vehicle Advertising for the Federal Chamber of Automotive Industries. [12]
Ad Standards collects complaints for the Alcoholic Beverages Advertising Code Scheme's Responsible Alcohol Marketing Code, [13] however adjudication under this Code is made by the ABAC Adjudication Panel. [14]
Members of the public can make complaints about any advertising in writing to Ad Standards, either through their website, or post. [15]
Once a complaint is received Ad Standards will assess the complaint and if it falls under the scope of the Codes [5] the complaint will be forwarded to the Ad Standards Community Panel [16] for assessment. Advertisers are also given a chance to provide a response to the Panel. [17]
The Panel is made up of members of the community who have no connection to the advertising industry or interest groups. The Panel includes people from a broad range of age groups and backgrounds and is gender balanced. [16]
The Panel meets twice a month to consider complaints. The panel will consider the complaint/s, the advertisement and the advertiser's response and make a determination based on whether the advertisement breaches any of the provisions under the Codes. [18]
If a complaint against any advertisement is upheld the advertiser is asked to remove or amend the offending advertisement as soon as possible. [19]
Copies of all decisions made by the Panel are published on the Ad Standards website. [20]
Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to put a product or service in the spotlight in hopes of drawing it attention from consumers. It is typically used to promote a specific good or service, but there are wide range of uses, the most common being the commercial advertisement.
Google AdSense is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience. These advertisements are administered, sorted, and maintained by Google. They can generate revenue on either a per-click or per-impression basis. Google beta-tested a cost-per-action service, but discontinued it in October 2008 in favor of a DoubleClick offering. In Q1 2014, Google earned US$3.4 billion, or 22% of total revenue, through Google AdSense. AdSense is a participant in the AdChoices program, so AdSense ads typically include the triangle-shaped AdChoices icon. This program also operates on HTTP cookies. In 2021, over 38.3 million websites use AdSense.
Google Ads is an online advertising platform developed by Google, where advertisers bid to display brief advertisements, service offerings, product listings, and videos to web users. It can place ads in the results of search engines like Google Search, mobile apps, videos, and on non-search websites. Services are offered under a pay-per-click (PPC) pricing model.
False advertising is the act of publishing, transmitting, or otherwise publicly circulating an advertisement containing a false claim, or statement, made intentionally to promote the sale of property, goods, or services. A false advertisement can be classified as deceptive if the advertiser deliberately misleads the consumer, rather than making an unintentional mistake. A number of governments use regulations to limit false advertising.
Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising that uses the Internet to promote products and services to audiences and platform users. Online advertising includes email marketing, search engine marketing (SEM), social media marketing, many types of display advertising, and mobile advertising. Advertisements are increasingly being delivered via automated software systems operating across multiple websites, media services and platforms, known as programmatic advertising.
Alcohol advertising is the promotion of alcoholic beverages by alcohol producers through a variety of media. Along with nicotine advertising, alcohol advertising is one of the most highly regulated forms of marketing. Some or all forms of alcohol advertising are banned in some countries. There have been some important studies about alcohol advertising published, such as J.P. Nelson's in 2000.
The Committee of Advertising Practice (CAP) is a British organisation responsible for the UK Code of Non-Broadcast Advertising, Sales Promotion and Direct Marketing, which is the main code of practice for self-regulation of the non-broadcast advertising industry in the UK.
The UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing is the rule book for non-broadcast advertisements, sales promotions and direct marketing communications in the United Kingdom. It is written and maintained by the Committee of Advertising Practice (CAP) and administered by the Advertising Standards Authority (ASA). The 12th edition of the CAP Code came into force in September 2010.
Fast food advertising promotes fast food products and utilizes numerous aspects to reach out to the public.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more. The Center for Industry Self-Regulation (CISR) is BBB National Programs' 501(c)(3) non-profit foundation. CISR supports responsible business leaders in developing fair, future-proof best practices, and the education of the public on the conditions necessary for industry self-regulation.
Charlie's Group Limited is a New Zealand-based producer of beverage drinks. It is owned by the Japanese beverage company Asahi.
The Advertising Standards Authority (ASA) is the self-regulatory organisation of the advertising industry in the United Kingdom. The ASA is a non-statutory organisation and so cannot interpret or enforce legislation. However, its code of advertising practice broadly reflects legislation in many instances. The ASA is not funded by the British government, but by a levy on the advertising industry.
Advertising to children refers to the act of advertising products or services to children as defined by national laws and advertising standards.
Ad Standards is the advertising industry's non-profit self-regulating body created in 1957 to ensure the integrity and viability of advertising in Canada. The organization's members include major advertisers, advertising agencies, media organizations, and suppliers to the advertising sector. Some of the activities that the organization engages in are:
Meat & Livestock Australia (M&LA) is an independent company which regulates standards for meat and livestock management in Australian and international markets. Headquartered in North Sydney, Australia; M&LA works closely with the Australian government, and the meat and livestock industries. M&LA has numerous roles across the financial, public and research sectors. The M&LA corporate group conducts research and offers marketing services to meat producers, government bodies and market analysts alike. Forums and events are also run by M&LA aim to provide producers with the opportunity to engage with other participants in the supply chain.
The Advertising Standards Authority of South Africa was an independent entity organised and financed by members of the marketing communications industry of South Africa. Its purpose was to manage South Africa's voluntary, self-regulating system of advertising. The ASA worked with a variety of marketing communication industry stakeholders to ensure that advertising content in the country met the requirements of its Code of Advertising Practice and to control advertising content in the South African public's interest. The ASA of South Africa's Code of Advertising Practice was based on the Consolidated ICC Code of Marketing and Advertising Communication Practice prepared by the International Chamber of Commerce. Member organisations, including advertisers, advertising agencies, and the media agreed upon advertising standards in the ASA code and worked to effect the swift correction or removal of any advertising that failed to meet their agreed-upon standards.
The Advertising Standards Council of India (ASCI) is a voluntary self-regulatory organization of the advertising industry in India. Established in 1985, ASCI is registered as a non-profit company under section 25 of the Company Act.
The Australian Association of National Advertisers (AANA) is the national body for advertisers based in Sydney, Australia. The AANA represents the interests of organisations involved in Australia’s advertising, marketing and media industry.
Native advertising, also called sponsored content, partner content, and branded journalism, is a type of paid advertising that appears in the style and format of the content near the advertisement's placement. It manifests as a post, image, video, article or editorial piece of content. In some cases it functions like an advertorial. The word native refers to this coherence of the content with the other media that appear on the platform.
The Outdoor Media Association (OMA) is the national industry body that represents most of Australia's Out-of-Home (OOH) media display companies and production facilities, as well as some media display asset owners. It was first incorporated in 1939.