Advanced Medical Priority Dispatch System

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The advanced medical priority dispatch system (AMPDS) is an emergency medical dispatch (EMD) system developed and marketed by Priority Dispatch Corporation. AMPDS is primarily used in the United Kingdom and Ireland, where it is medically approved. The developer has similar products for police and fire.

Emergency Medical Dispatch (EMD) refers to a system that enhances services provided by Public Safety Answering Point (emergency) call takers, such as municipal emergency services dispatchers. It does so by allowing the call taker to quickly narrow down the caller's type of medical or trauma situation, so as to better dispatch emergency services, and provide quality instruction to the caller before help arrives.

AMPDS provides a unified system used to dispatch appropriate aid to medical emergencies, It includes systematized caller interrogation and pre-arrival instructions. The caller responses are used as inputs to gain a main response output category – A (immediately life-threatening), B (urgent call), or C (routine call). This can link to a performance targeting system such as ORCON to match call metrics to their targets, such as category response time. For example, in the United Kingdom, calls rated as 'A' on AMPDS have an 8-minute responder-on-scene target.

Operational Research CONsultancy

ORCON was developed by a UK consultancy company in 1974 as a standard for monitoring ambulance service performance.

Each call is also assigned a sub-category or code, often used as a means of gathering further statistics about performance. It also helps when analysing the calls for how the call was described by the informant, compared to the injury or illness found when the crew attend. This can then be used to help improve the questioning system which gives the AMPDS classification. Each category is numbered from 1 (abdominal pain) through 32 (unknown). This is usually used for brevity and privacy over the radio. In some areas instead of the A, B, C categories, A (alpha) through E (echo) are used.

See also

Medical Priority Dispatch System

The Medical Priority Dispatch System (MPDS), sometimes referred to as the Advanced Medical Priority Dispatch System (AMPDS) is a unified system used to dispatch appropriate aid to medical emergencies including systematized caller interrogation and pre-arrival instructions. Priority Dispatch Corporation is licensed to design and publish MPDS and its various products, with research supported by the International Academy of Emergency Medical Dispatch (IAEMD). Priority Dispatch Corporation, in conjunction with the International Academies of Emergency Dispatch, have also produced similar systems for Police and Fire

The emergency services in various countries use systems of response codes to categorize their responses to reported events. One of the best known is the Code 3 Response, which is used in several countries, particularly the United States, to describe a mode of response for an emergency vehicle responding to a call. It is commonly used to mean "use lights and siren".

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