BPM Everywhere

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BPM Everywhere (BPME) represents a strategy for coping, and possibly exploiting, the disruption that is anticipated as a result of structural changes due to technical progression known as the Internet of Things (IoT). IoT will substantially increase the number of devices connected together [1] and will increase the complexity of those connections. [2]

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IoT is expected to cause the practitioners of Business Process Management (BPM), a well-established discipline concerned with management and optimizing an organizations processes, to face a number of critical issues. [3] [4] [5]

In November 2014, IT Industry magazine, Information Age said that "Simply because they connect, communicate and analyse doesn’t make an IoT thing productive or useful. To be impactful, IoT technologies need to solve real problems that typically involve multiple collaborating activities that include people, systems, and 'things'." [6]

According to Dr. Setrag Khoshafian, a leading expert in Business Process Management (BPM), "the real transformation of the IoT will occur through the 'end-to-end digitization of processes.'" [7]

BPME is an approach that leverages traditional business process modeling techniques together with process mining and process analytics in order to automate and distribute the job of discovering, measuring, and improving the processes.[ citation needed ] Nathaniel Palmer, leading analyst in the field of BPM and Director of the Workflow Management Coalition (WfMC), sees BPME as a next-generation application development platform, combining the ability to quickly adapt processes with the ability to more cost-effectively design and build better applications [8] Palmer views this as one most significant shifts in the way applications are currently built, as well as shift for 3-tier to 4-tier architectures.

Business process modeling

Business process modeling (BPM) in business process management and systems engineering is the activity of representing processes of an enterprise, so that the current process may be analysed, improved, and automated. BPM is typically performed by business analysts, who provide expertise in the modeling discipline; by subject matter experts, who have specialized knowledge of the processes being modelled; or more commonly by a team comprising both. Alternatively, the process model can be derived directly from events' logs using process mining tools.

Process mining is a family of techniques in the field of process management that support the analysis of business processes based on event logs. During process mining, specialized data mining algorithms are applied to event log data in order to identify trends, patterns and details contained in event logs recorded by an information system. Process mining aims to improve process efficiency and understanding of processes. Process mining is also known as Automated Business Process Discovery (ABPD). However, in academic literature the term Automated Business Process Discovery is used in a narrower sense to refer specifically to techniques that take as input an event log and produce as output a business process model. The term Process Mining is used in a broader setting to refer not only to techniques for discovering process models, but also techniques for business process conformance and performance analysis based on event logs.

The impact of IoT on the business world in the coming decade has been compared to the impact of smart phones on the previous decade. [9] BPME is one among several potential resolution strategies, which includes Social internet of Things. [10]

Surendra Reddy, CEO of Quantiply said "People, Things and Processes that run in this connected world leave behind vast digital footprints of these processes, things, people, interactions, and daily rhythms of the society. As a result, the Internet is a powerful tool to persuade, connect and engage humans and things alike serving as the common fabric of interconnection among everything".[ citation needed ] Whilst Nathaniel Palmer suggests "Not even the emergence of the Web and Internet-based “digital native” business models can compare with the level of intimacy now available with your customers".[ citation needed ]

See also

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References

  1. ↑ "Internet of Things Strategic Research Roadmap" (PDF).
  2. ↑ "Gartner Says 4.9 Billion Connected "Things" Will Be in Use in 2015".
  3. ↑ "BPM & Internet of Things – The Signal of True Disruption".
  4. ↑ "Why BPM can no longer ignore the" internet of things"".
  5. ↑ "Internet of Things, meet BPM".
  6. ↑ "Why the Internet of Things needs the Process of Everything to work".
  7. ↑ "Connecting The Internet of Things, BPM and the Human Element".
  8. ↑ "BPM Everywhere".
  9. ↑ "Next big thing: Preparing for the Internet of Things in the enterprise".
  10. ↑ "Social internet of Things".
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