Batho Pele (Sotho-Tswana: "People First") is a South African political initiative. The initiative was introduced by the Mandela Administration on October 1, 1997, to stand for the better delivery of goods and services to the public. The Batho Pele initiative aims to enhance the quality and accessibility of government services by improving efficiency and accountability to the recipients of public goods and services.
Batho Pele requires that eight service delivery principles be implemented [1]
Kozmo.com was a venture-capital-funded online company that promised free one-hour delivery of "videos, games, DVDs, music, mags, books, food, basics & more" and Starbucks coffee in several major cities in the United States. It was founded in March 1998 by young investment bankers Joseph Park and Yong Kang in New York City, and was out of business by April 2001. The company is often referred to as an example of the dot-com bubble. In January 2013, the brand was bought by Yummy.com and announced that they would relaunch soon. In March 2018, Kozmo was relaunched as a warehouse club. The Kozmo.com website is offline as of July 2023.
Electronic services or e-services are services that make use of information and communication technologies (ICTs). The three main components of e-services are:
A state-owned enterprise (SOE) is a government entity which is established or nationalised by a national or provincial government, by an executive order or an act of legislation, in order to earn profit for the government, control monopoly of the private sector entities, provide products and services to citizens at a lower price, implement government policies, and/or to deliver products & services to the remote locations of the country. The national government or provincial government has majority ownership over these state owned enterprises. These state owned enterprises are also known as public sector undertakings in some countries. Defining characteristics of SOEs are their distinct legal form and possession of financial goals and developmental objectives. SOEs are government entities established to pursue financial objectives and developmental goals.
Package delivery or parcel delivery is the delivery of shipping containers, parcels, or high-value mail as single shipments. The service is provided by most postal systems, express mail, private courier companies, and less-than-truckload shipping carriers. Package delivery is different in each country, and how packages are delivered is closely connected with the cost for delivering to that country as well as population. In 2019, China, The United States, and Japan were the leaders in package delivery while Latvia, Macau, and Iceland were the bottom three. The population of the bottom three barely totals 2 million while the population of the top three tops totals more than 2 billion. Package delivery is an every day occurrence in the US while many other countries do not have this luxury.
The healthcare industry is an aggregation and integration of sectors within the economic system that provides goods and services to treat patients with curative, preventive, rehabilitative, and palliative care. It encompasses the creation and commercialization of products and services conducive to the preservation and restoration of well-being. The contemporary healthcare sector comprises three fundamental facets, namely services, products, and finance. It can be further subdivided into numerous sectors and categories and relies on interdisciplinary teams of highly skilled professionals and paraprofessionals to address the healthcare requirements of both individuals and communities.
In transportation, freight refers to goods conveyed by land, water or air, while cargo refers specifically to freight when conveyed via water or air. In economics, freight refers to goods transported at a freight rate for commercial gain. The term cargo is also used in case of goods in the cold-chain, because the perishable inventory is always in transit towards a final end-use, even when it is held in cold storage or other similar climate-controlled facilities, including warehouses.
The Australian Taxation Office (ATO) is an Australian statutory agency and the principal revenue collection body for the Australian Government. The ATO has responsibility for administering the Australian federal taxation system, superannuation legislation, and other associated matters. Responsibility for the operations of the ATO are within the portfolio of the Treasurer of Australia and the Treasury.
Delivery is the process of transporting goods from a source location to a predefined destination. Cargo is primarily delivered via roads and railroads on land, shipping lanes on the sea, and airline networks in the air. Certain types of goods may be delivered via specialized networks, such as pipelines for liquid goods, power grids for electrical power and computer networks such as the Internet or broadcast networks for electronic information. Car transport is a particular subgroup; a related variant is Autorack, which involves the transport of autos by railroads.
The Indian government has, since war, subsidised many industries and products, from fuel to gas.
Geraldine Joslyn Fraser-Moleketi is a South African politician who was the Minister of Public Service and Administration from June 1999 to September 2008. Before that, from July 1996 to June 1999, she was Minister of Welfare and Population Development. She represented the African National Congress (ANC) in the National Assembly from 1994 to 2008 and is a former deputy chairperson of the South African Communist Party (SACP).
Health policy can be defined as the "decisions, plans, and actions that are undertaken to achieve specific healthcare goals within a society". According to the World Health Organization, an explicit health policy can achieve several things: it defines a vision for the future; it outlines priorities and the expected roles of different groups; and it builds consensus and informs people.
Civil service reform is a deliberate action to improve the efficiency, effectiveness, professionalism, representativity and democratic character of a civil service, with a view to promoting better delivery of public goods and services, with increased accountability. Such actions can include data gathering and analysis, organizational restructuring, improving human resource management and training, enhancing pay and benefits while assuring sustainability under overall fiscal constraints, and strengthening measures for performance management, public participation, transparency, and combating corruption.
Batho may refer to:
The National Health Mission (NHM) was launched by the government of India in 2005 subsuming the National Rural Health Mission and National Urban Health Mission. It was further extended in March 2018, to continue until March 2020. It is headed by Mission Director and monitored by National Level Monitors appointed by the Government of India.Rural Health Mission (NRHM) and the recently launched National Urban Health Mission (NUHM). Main program components include Health System Strengthening (RMNCH+A) in rural and urban areas- Reproductive-Maternal- Neonatal-Child and Adolescent Health, and Communicable and Non-Communicable Diseases. NHM envisages achievement of universal access to equitable, affordable and quality health care services that are accountable and responsive to the needs of the people.
Urban freight distribution is the system and process by which goods are collected, transported, and distributed within urban environments. The urban freight system can include seaports, airports, manufacturing facilities, and warehouse/distribution centers that are connected by a network of railroads, rail yards, pipelines, highways, and roadways that enable goods to get to their destinations.
Madwaleni Hospital is a Provincial government funded hospital near rural Elliotdale, Eastern Cape in South Africa.
Healthcare in Belize is provided through both public and private healthcare systems. The Ministry of Health (MoH) is the government agency responsible for overseeing the entire health sector and is also the largest provider of public health services in Belize. The MoH offers affordable care to a majority of Belizeans with a strong focus on providing quality healthcare through a range of public programs and institutions.
The Department of Public Service and Administration (DPSA) is a department of the South African government that is responsible for the organisation and administration of the civil service. It is responsible for matters including labour relations of government employees, the provision of government IT services, and integrity in public administration. Political responsibility for the department is held by the Minister of Public Service and Administration, assisted by a deputy. As of March 2023 the minister is Noxolo Kiviet and her deputy is Chana Pilane-Majake. In the 2020 budget the department received an appropriation of R565.7 million. In the 2018/19 financial year it had 444 employees.
Veliswa Mvenya is a South African politician who is the founding leader of the Batho Pele Movement, a party she founded in June 2021 after leaving the African Transformation Movement.
The Batho Pele Award is an annual South African award given by the Department of Public Service and Administration to a public servant or institution that has demonstrated significant improvements in service delivery. It was first awarded in 2013.