Bloomfire

Last updated
Bloomfire
Industry software-as-a-service
Founded2010;13 years ago (2010)
FounderJosh Little
Headquarters Austin, Texas
Key people
Ben Little(Current CEO)
Mark Hammer (Former CEO)
Craig Malloy(Former CEO)
Website bloomfire.com

Bloomfire is a software-as-a-service company based in Austin, Texas. The business creates web-based software applications that aim to increase virtual knowledge-and-insights-sharing in the workplace. [1] Bloomfire has expanded to support the knowledge management needs of global organizations across a variety of use cases including, but not limited to: Customer Support, Insights, General Knowledge Share, and Intranet needs.

Contents

Overview

Bloomfire products allow companies to share and search for information, insights, and research on a web-based application platform. [2] The software application "Bloomfire", launched in 2012, allows users to create team communities where people can post questions and answers, add or create new content, and search or browse existing content. The software aims to increase accessibility to information within a company so employees have the knowledge they need to work efficiently. [3] The application can be accessed from a device connected to the internet.

Bloomfire's system automatically deep-indexes any content uploaded to the platform, effectively making every word and character searchable. This allows users to search within the content, rather than just relying on surface-level titles and tags. In addition, Bloomfire applies a relevancy score to each asset, so when a search is run, the most important or relevant content displays first. As more content is added to Bloomfire, the scores automatically adjust. Bloomfire supports 53 file types, and content can be uploaded in the form of videos, audio files, images, slide decks, or text documents. [1] [4] The platform also has automatic video and audio transcription capabilities and makes the text of its transcripts searchable. [5]

The application is available for an annual fee, and the company has several hundred customers.[ citation needed ] Bloomfire provides software for companies such as Capital One, Southwest Airlines, and Conagra. [4] [3] Bloomfire targets its Bloomfire software towards insights and market research, customer support, sales, and marketing teams, but it also applies to other business domains. Users have access to phone and email support, as well as online support. [3]

History

Bloomfire was founded in 2010 by Josh Little, [6] and originally headquartered in Salt Lake City, Utah. [7] The company is now headquartered in Austin, Texas and was backed by investors such as Austin Ventures. [8]

The previous CEO of Bloomfire, Craig Malloy, had an 18-year career in videoconferencing before buying Bloomfire in 2010 with Co-Founder David Mccann. [4]

Another former CEO, Mark Hammer, was with the company between 2014-2021. [9] Hammer has more than 20 years of experience in leadership with software companies and has previously held senior management roles at SmartBear Software, Houghton Mifflin Harcourt, and Compass Learning. [9]

Bloomfire was recapitalized by Primus Capital on August 16, 2021. [10] Primus Capital is a growth-oriented private equity firm focused on investing in leading software, healthcare and technology-enabled services companies

On January 7, 2022. Ben Little was appointed Chief Executive Officer. [11] Ben previously served as Chairman and CEO of Centerline Solutions, a leading provider of wireless infrastructure. During his tenure, he scaled the regional business into a national company, securing agreements with all the major telecommunications leaders and earning Inc. 5000 recognition as a “Fastest-Growing Private Company” for four consecutive years before selling the business. Prior to Centerline, Little served as Chairman and CEO at digital marketing pioneer Executive Media Network, where he led the company through multiple acquisitions, international expansion, and an ultimate strategic exit that later brought the company public. Before Executive Media Network, he was SVP of Sales and Operations for HomeAdvisor (NASDAQ: ANGI) where he helped grow the business from a stage idea through the sale to a publicly traded Fortune 500 company.

Awards and recognition

In 2012, Bersin & Associates named Bloomfire in their Learning Leaders Winners in the Vendor Innovation in Learning and Talent Management: Informal Category. [12] In 2012, Bloomfire was named a Brandon Hall Gold Award winner for Best Advance in Social Learning Technology. [13]

Bloomfire received a Brandon Hall Gold Award for Excellence in Technology in 2015. Bloomfire also received a Bronze Stevie Award in 2017 for Sales & Customer Service and a Silver Stevie Award in 2018 for Sales & Customer Service. [14] [15] The company was also named to the Austin Business Journal's list of Best Places to Work in 2015, 2016, and 2018. [16] [17] In 2017, Bloomfire's CFO, Bill Tole, received the Austin Business Journal's Best CFO Award. [18]

G2, one of the most trusted review platforms for software and services, has consistently recognized Bloomfire as a leader in knowledge management. [19] In an impressive streak, Bloomfire has secured G2 Leader status in Knowledge Management for seven consecutive years, from 2017 to 2023. This remarkable achievement reflects Bloomfire's consistent dedication to delivering innovative solutions that empower organizations to harness and share knowledge effectively.

Bloomfire has also excelled in customer satisfaction, earning TrustRadius Top Rated recognition [20] for three consecutive years, in 2021, 2022, and 2023. TrustRadius is known for its authentic, unbiased reviews, making this award a testament to Bloomfire's ability to provide exceptional value and an outstanding user experience to its customers.

Additionally, Bloomfire has been acknowledged as one of G2's Top 50 Best Content Management Products, [21] further solidifying its position as a leading player in the knowledge management space. This recognition underscores Bloomfire's commitment to helping organizations efficiently manage, organize, and distribute their content, enhancing productivity and collaboration.

Related Research Articles

Quest Software, also known as Quest, is a privately held software company headquartered in Aliso Viejo, California, United States. Quest provides cloud management, software as a service, security, workforce mobility, and backup & recovery. The company was founded in 1987 and has 53 offices in 24 countries.

Analytics is the systematic computational analysis of data or statistics. It is used for the discovery, interpretation, and communication of meaningful patterns in data. It also entails applying data patterns toward effective decision-making. It can be valuable in areas rich with recorded information; analytics relies on the simultaneous application of statistics, computer programming, and operations research to quantify performance.

<span class="mw-page-title-main">Acronis</span> Swiss technology company specializing in backup and disaster recovery software and services

Acronis International GmbH, simply referred to as Acronis, is a Swiss technology company with its corporate headquarters in Schaffhausen, Switzerland and global headquarters in Singapore. Acronis develops on-premises and cloud software with unique integration of backup, disaster recovery, cybersecurity, and endpoint management. Acronis has 18 offices worldwide. Its R&D centers, Acronis Labs, are based in Bulgaria, the United States and Singapore. Acronis has 49 cloud data centers around the world, including the United States, France, Singapore, Japan, and Germany.

<span class="mw-page-title-main">Stevie Awards</span> Annual fee-based business awards

The Stevie Awards are a set of fee-based business awards staged annually by Stevie Awards, Inc. Entrants pay to nominate themselves for awards and approximately 30-40% of entrants receive an award. They were created in 2002 for companies and business people. Its first program, The American Business Awards, was staged in 2003; in 2004, The International Business Awards debuted.

Qualys, Inc. is an American technology firm based in Foster City, California, specializing in cloud security, compliance and related services.

<span class="mw-page-title-main">NetSuite</span> Technology company

NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management, inventory management, human capital management, payroll, procurement, project management and e-commerce software. NetSuite was founded in 1998 with headquarters in Austin, Texas. The company is widely seen as the first cloud computing software company, with its founding pre-dating that of Salesforce.com by about a month. Oracle Corporation acquired NetSuite for approximately US$9.3 billion in November 2016. The Oracle NetSuite Global Business Unit is managed by Executive Vice President Evan Goldberg as "Oracle’s Cloud ERP for Small and Mid-sized Enterprises with the ability to scale to Fortune 500 firms."

Plateau Systems is a provider of Talent Management Systems headquartered in Arlington, Virginia, with offices across the United States, Europe and Asia Pacific. The company provides SaaS products that allow organizations to develop, any nice analyse and manage organizational talent.

Egnyte is a software company headquartered in Mountain View, California. It sells cloud-based content security, compliance, and collaboration tools for businesses. Egnyte was founded in 2007 with a focus on modernized file servers, but it has since shifted to selling tools that help users securely collaborate with coworkers and third parties.

Imperva is a cyber security software and services company which provides protection to enterprise data and application software. The company is headquartered in San Mateo, California.

Zuora is an American enterprise software company headquartered in Redwood City, California that creates and provides software for businesses to launch and manage their subscription-based services. Zuora's applications are designed to automate recurring billing, collections, quoting, revenue recognition, and subscription metrics. Tien Tzuo, a co-founder of the company, has served as its CEO since 2007.

<span class="mw-page-title-main">Vend (software)</span> Financial services & Retail manegement company

Vend is cloud-based point-of-sale and retail management software company based in Auckland, New Zealand. The company was founded in 2010 by Vaughan Rowsell. It was acquired by Australian software company Kounta.

Bright Market, LLC, dba FastSpring, is a software as a service (SaaS) company that offers a full service e-commerce platform for companies that sell software and other online digital products.

<span class="mw-page-title-main">CallidusCloud</span> US enterprise software and SaaS company

The SAP Sales Cloud, formerly CallidusCloud, is an enterprise software and software as a service (SaaS) company headquartered in Dublin, California. The company markets services for sales effectiveness, sales management and sales execution software and services.

<span class="mw-page-title-main">Nic Read</span>

Nic Read is a bestselling business author, researcher and award-winning educator.

NIC Inc. (Nasdaq: EGOV) is a digital government service provider for federal, state and local governments in the United States. It was founded in 1992 and is headquartered in Olathe, Kansas. Harry H. Herington serves as the chief executive officer and chairman of the board. As Digital Government provider, NIC Inc. has long-term contracts with over 3,500 state and local government and federal agencies to provide the IT software, services, and payment processing solutions.

<span class="mw-page-title-main">Sage Intacct</span> American financial software company

Sage Intacct, Inc is an American provider of cloud-based Financial management and services available in five regions around the globe -- including the United States, Canada, the UK, Australia, and South Africa. Its products offer cloud-based accounting applications that enable business payments, manage and pay bills, and facilitate payroll functions.

<span class="mw-page-title-main">RFPIO</span>

RFPIO is a privately owned developer of cloud-based software that automates and streamlines the process of responding to a request for proposal (RFP) based in Beaverton, Oregon. The company also maintains an office in Coimbatore, India. Founded in 2015, the company has expanded rapidly and now has more than 150,000 users worldwide after tripling its user base in 2019 and sustaining growth during the global pandemic. RFPIO software has supported more than $20 billion in RFP responses.

<span class="mw-page-title-main">FloQast</span>

FloQast is an accounting software vendor based in Los Angeles, California. Founded in 2013, the company provides close management software for corporate accounting departments to help them improve the way they close the books each month.

<span class="mw-page-title-main">Christina Seelye</span>

Christina Seelye is an American entrepreneur. She is the CEO and founder of video game publisher Maximum Games, and its subsidiaries Modus Games and Modus Studios.

<span class="mw-page-title-main">Moveworks</span> American artificial intelligence company

Moveworks is an American artificial intelligence (AI) company headquartered in Mountain View, California. The company develops an AI platform, designed for large enterprises, that uses natural language understanding (NLU), probabilistic machine learning, and automation to resolve workplace requests.

References

  1. 1 2 Novet, Jordan. "Bloomfire nets $8M, adds features to its SaaS for sharing knowledge". Gigaom. Retrieved 11 April 2013.
  2. ↑ Petrocelli, Tom. "How to make social collaboration features more meaningful". CMS Wire. Retrieved 11 April 2013.
  3. 1 2 3 Rakesh, Sharma. "An Innovative Approach to Knowledge Sharing – a review of Bloomfire". GetApp. Retrieved 11 April 2013.
  4. 1 2 3 Hawkins, Lori. "Austin-based Bloomfire raises $8 million to expand its business". Statesman.com. Retrieved 11 April 2013.
  5. ↑ "Video transcription and search from Bloomfire". www.kmworld.com. 2015-04-22. Retrieved 2019-05-09.
  6. ↑ Allred, Cathy (May 15, 2012). "Little's Bloomfire ablaze in its industry". Daily Herald.
  7. ↑ Calnan, Christopher. "Downtown Austin: The place to be for techies". Austin Business Journal. Retrieved 11 April 2013.
  8. ↑ Hawkins, Lori. "Two new deals add to early rush of venture funding for Austin companies". Statesman.com. Retrieved 11 April 2013.
  9. 1 2 Jacobson, Madeline. "Bloomfire names Mark Hammer as CEO". Cision PR Web. Cision PR Web. Retrieved 9 April 2019.
  10. ↑ "Bloomfire Announces Major Growth Investment from Primus Capital". Businesswire.
  11. ↑ "Bloomfire Names Ben Little as New Chief Executive Officer". PRWeb.
  12. ↑ "Bersin & Associates Announces the 2012 Learning Leaders ™ Winnder and Complimentary Research Report Showcasing Strategies for Success". Reuters Online. Archived from the original on 26 July 2012. Retrieved 11 April 2013.
  13. ↑ "2012 Excellence Awards". Brandon Hall Group. Retrieved 11 April 2013.
  14. ↑ "2018 Stevie® Award Winners | Stevie Awards". stevieawards.com. Retrieved 2019-05-09.
  15. ↑ "2017 Stevie® Award Winners | Stevie Awards". stevieawards.com. Retrieved 2019-05-09.
  16. ↑ "The Best Places to Work in 2016 — the winners, how they rank and what makes them so cool". www.bizjournals.com. Archived from the original on 2016-08-15. Retrieved 2019-05-09.
  17. ↑ "The results are in: Here are Austin's Best Places to Work for 2018". www.bizjournals.com. Archived from the original on 2019-10-03. Retrieved 2019-05-09.
  18. ↑ "Best CFOs 2017: Bill Tole of Bloomfire stays on top of his game by keeping an open mind". www.bizjournals.com. Retrieved 2019-05-09.{{cite web}}: CS1 maint: url-status (link)
  19. ↑ "Bloomfire Reviews & Product Details".
  20. ↑ "TrustRadius Overview".
  21. ↑ "Best CMS Software Products for 2023".

Further reading

This page is based on this Wikipedia article
Text is available under the CC BY-SA 4.0 license; additional terms may apply.
Images, videos and audio are available under their respective licenses.