CarComplaints.com

Last updated
Autobeef, LLC
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CarComplaints vehicle complaint page
Type of business Privately held
Available inEnglish
Headquarters South Hero, Vermont, United States
Area served Worldwide
Founder(s) Michael Wickenden
Industry Internet
Services Automotive Complaint Information
Employees10
URL http://www.carcomplaints.com/
Advertising Banner ads, referral marketing
RegistrationOptional
LaunchedJune 27, 2000 (2000-06-27)
Current statusActive

CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The complaints are organized into logical groups with data published by vehicle, vehicle component, and specific problem. The average cost to fix, average mileage at failure, common solutions and individual owner comments are shown for each problem group. There is no charge or user signup required to access the complaint data, although user registration is required in order to submit a car complaint. [1]

Contents

Rating System

Vehicles are rated on a system of four badges, which are given based on nominations by owners of certain vehicles or generations of vehicles. From highest-rated to lowest-rated, the badges are: [2]

Worst Vehicles

According to CarComplaints.com, the 2002 Ford Explorer is ranked as the "Worst Vehicle on Record", largely due to widespread transmission failure at under 100,000 miles of drive time. The website also ranked the 2004 model #11.

The #2, #3, and #4 ranking on CarComplaints.com's worst vehicles are the 2003 Honda Accord, 2019 Toyota RAV4, and 2013 Nissan Altima respectively, with all three models also suffering from widespread transmission problems.

At #5, #6, and #7 are the 2011 Jeep Grand Cherokee, 2011 Hyundai Sonata, and 2013 Hyundai Elantra respectively, with all three of these models suffering from widespread engine failure.

The 2014 Jeep Cherokee is ranked #8, the 2014 Jeep Grand Cherokee is ranked #9, and the 2014 Nissan Altima is ranked #10, due to transmission problems. [3] [4]

Recognition

CarComplaints.com was featured in a December 2014 Lifehacker article, Five Best Car Comparison Sites, [5] and also mentioned in several New York Times articles from 2013 to 2015: Ford Windstar Minivans Recalled for a Second Time, [6] Chrysler Owners Sound Off on a Power Defect [7] and Ram Dashboards Cracking. [8]

CarComplaints.com was recommended in a June 2010 report from the Consumer Federation of America titled Consumer Complaint Websites: An Assessment. [9] The CFA's report compared six generic complaint websites but singled out CarComplaints.com as a specialized resource for "consumers interested in automobiles, who should begin with carcomplaints.com." The CFA's recommendation of CarComplaints.com was repeated in media coverage by The New York Times , [10] MSNBC, [11] The Early Show [12] & other news outlets.

CarComplaints.com was also named a "Top 100 Website of 2009" by PC Magazine. [13]

See also

Related Research Articles

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<span class="mw-page-title-main">SUV</span> Type of automobile

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<span class="mw-page-title-main">Ford Windstar</span> Motor vehicle

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<span class="mw-page-title-main">Mercury Villager</span> Motor vehicle

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<span class="mw-page-title-main">Jeep Grand Cherokee</span> Large American 4WD off road SUV

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The Jeep Liberty is a four door unibody compact SUV manufactured and marketed by Jeep for model years 2002–2012 over two generations, internally designated the KJ (2002-2007) and KK (2008-2012), respectively. Both generations were marketed globally, including as the Jeep Cherokee outside North America.

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<span class="mw-page-title-main">Compact sport utility vehicle</span> Type of SUV sized between a mini SUV and a mid-size SUV

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<span class="mw-page-title-main">Center for Auto Safety</span> US consumer advocacy non-profit organization

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<span class="mw-page-title-main">Honda Accord (North America eighth generation)</span> Motor vehicle

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<span class="mw-page-title-main">Mazda Premacy</span> Japanese automobile

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<span class="mw-page-title-main">Jeep Cherokee (KL)</span> Motor vehicle

The Jeep Cherokee(KL) was a compact crossover SUV manufactured and marketed by the Jeep marque of Stellantis North America. Introduced for model year 2014 at the 2013 New York International Auto Show, sales began in November 2013. It occupied a position between the smaller Compass and the larger Grand Cherokee in Jeep's global lineup.

The Ford Carousel is a prototype vehicle that was developed by Ford in 1973. A derivative of the third-generation Ford Econoline/Club Wagon, the Carousel explored a number of the concepts that 1980s American-market minivans later put into production, serving as an alternative to both full-size station wagons and passenger vans.

A park-to-reverse defect is a scenario in which cars with automatic transmission can fail to properly engage the parking mechanism, causing the vehicle to unintentionally roll, sometimes resulting in injury or vehicular accidents. This has significance in product liability law, and a number of major cases in the United States have been brought in which car manufacturers were accused of negligence for not addressing an alleged dangerous flaw in the transmission.

References

  1. "About Us | CarComplaints.com" Retrieved July 20, 2010.
  2. https://www.carcomplaints.com/faq/
  3. "Worst Vehicles". CarComplaints.com.
  4. "2002 Ford Explorer". CarComplaints.com.
  5. Henry, Alan (2014-12-14). "Five Best Car Comparison Sites". LifeHacker . Retrieved 2015-02-06.
  6. Jensen, Christopher (2015-09-30). "Ford Windstar Minivans Recalled for a Second Time". The New York Times: Business Day. Retrieved 2016-04-07.
  7. Jensen, Christopher (2014-08-22). "Chrysler Owners Sound Off on a Power Defect". The New York Times: Automobiles. Retrieved 2015-02-18.
  8. Jensen, Christopher (2013-03-15). "Ram Dashboards Cracking". The New York Times: Motoring. Retrieved 2013-03-19.
  9. Brobeck, Stephen (June 7, 2010). "Consumer Complaint Websites: An Assessment" (PDF). Consumer Federation of America. Archived from the original (PDF) on July 4, 2010. Retrieved July 20, 2010.
  10. Schultz, Jennifer Saranow (2010-06-07). "Tips for Searching for Complaints Online". The New York Times: Your Money. Retrieved 2010-07-20.
  11. Sullivan, Bob (2010-06-08). "Online whining: Does it really work?". Red Tape Chronicles. MSNBC. Archived from the original on 2010-07-22. Retrieved 2010-07-20.
  12. Jarvis, Rebecca (2010-06-22). "Gripe About Companies, Products: Free Web Sites". CBS News: The Early Show . Retrieved 2010-07-20.
  13. "Top 100 Websites of 2009". PC Magazine. July 27, 2009. Retrieved July 20, 2010.