Centre for Effective Dispute Resolution

Last updated

Centre for Effective Dispute Resolution (CEDR) is a London-based mediation and alternative dispute resolution body. It was founded as a non-profit organisation in 1990, with the support of The Confederation of British Industry (CBI) and a number of British businesses and law firms, to encourage the development and use of Alternative Dispute Resolution (ADR) and mediation in commercial disputes. CEDR also provides independent alternative dispute resolution for consumers who have problems with traders. [1] Professor Karl Mackie, a barrister and psychologist, became the organisation's Chief Executive and Eileen Carroll QC (hon), a Trans-Atlantic partner with a law firm (who had been involved in the initiative to form CEDR) joined to become the Deputy Chief Executive in 1996. On 12 June 2010 it was announced in the Queen's Birthday Honours that Karl Mackie was appointed a CBE (Commander of the Order of the British Empire) by the UK Government for ‘services to mediation', the first citing of this reason for the award. [2]

Contents

Background

Initially CEDR's focus was, by necessity, UK-focused, where in the early 1990s mediation was not well established in business disputes. Through its campaigning and training work CEDR helped influence the civil justice system. In 1996 the then Lord Chief Justice of England and Wales, Lord Harry Woolf (who now retired is Chair of CEDR's International Advisory Council), published his 'Access To Civil Justice Report' which encouraged the use of ADR, followed by the Civil Procedure Rules in 1999 which enabled judges to impose cost sanctions to either party when ADR was refused or ignored. These guidelines, along with case law (for example Dunnet v Railtrack, 2002) and subsequent clarification of the Civil Procedure Rules (CPR) saw the growth of the use of ADR and in particular mediation in the UK. Parallel to this was a growth in demand for CEDR's services in dispute resolution and training. From the mid-1990s onwards CEDR's focus became international, to begin with encouraging mediation in other European countries and working on international cases, to establishing the MEDAL international mediation service provider alliance (2005) and creating the first international mediation centre in China with China Council for the Promotion of International Trade (CCPIT).

Areas of activity

CEDR works in four main ways.

Promotion

CEDR states that all money raised from its activities get put into the promotion of mediation and ADR, through events, schemes and running many services at cost. CEDR, a UK registered charity (no.1060369), asks global businesses to be members to support these activities. CEDR runs a number of elements under this umbrella, which include: The Exchange Participant Network Programme – quarterly events and newsletter for mediators around the world (over 700 members). The European Mediation Congress – a biennial conference event always held in London, last held in 2007. In 2009 this was instead a Conference on Settlement in International Arbitration. [3] The Excellence in ADR Awards – another biennial event - a 20th Anniversary Awards will be held in 2010. The Mediator Audit – again biennial, previously to coincided with the Congress and gauges the quantity and quality of mediations in the UK over the previous two years. The last audit was published May 2010. [4] The International Mediation Institute - as a board member of IMI since 2014, CEDR participates in setting quality standards and promoting the adoption of quality mediation around the world.

Dispute resolution

CEDR is the dispute resolution service arm of CEDR. Any business or law firm facing a dispute can call to speak to a case adviser who will provide advice and be able to recommend an accredited mediator to resolve their dispute. A number of the world's top mediators are only available via this service[ citation needed ] but CEDR Solve says it has over 130 accredited mediators on its panel of experts and with 50 mediators directly (including Lord Woolf). The service says it has advised on over 16,000 disputes to date and mediates approximately 600 major cases a year. [5]

On November 9, 2011 it was announced that, the previous day, CEDR had acquired IDRS Ltd, the dispute resolution service of the Chartered Institute of Arbitrators. [6]

In 2007 CEDR started the Commission on International Arbitration, chaired by Lord Woolf and Professor Kaufmann-Kohler, to investigate settlement in international arbitration and to make recommendations on how arbitral institutions and tribunals can give parties greater assistance. The Commission is composed of 75 figures from the field and is also consulting 45 organisations from different jurisdictions. In 2009 the Commission published its Rules & Recommendations for Settlement in International Arbitration. [7]

CEDR also provides independent alternative dispute resolution for consumers who have problems with traders. [1]

Training

Training mediators for over seventeen years, its Mediator Training Skills are widely thought to be the best in the world. With a faculty of 30 experienced mediators, CEDR says over 5,000 mediators from different countries had been trained by 2009. [5] Once passed, mediators can go on to become accredited. CEDR later branched out to offer other courses, such as a Certificate in Advanced Negotiation, Advocacy Skills for lawyers and Conflict Management for managers.

Consultancy and named clients

Increasingly CEDR says it is called into organizations and disputes at an early stage to design a resolution system or training scheme. In 2006 CEDR announced it had been appointed by the World Bank's International Finance Corporation to introduce mediation to Pakistan. In its 2005 report CEDR said it has also worked with IBM, the Court of Appeal and the National Association of Pension Funds.

Whilst no organizations were mentioned in its 2006 annual report, in 2007 [8] CEDR said it ran projects or consulted with the IFC and World Bank, the European Patent Office, the London Olympics 2012, the Federal Government of India, PricewaterhouseCoopers, Germanischer Lloyd Wind Energy, the Chartered Institute for Personnel and Development, the Chartered Institute of Public Relations, the Ministry of Justice (UK), the National Health Service (UK), the Foreign & Commonwealth Office (UK) and UNCITRAL. The report shows that in addition to its work in the UK, in 2007 CEDR also worked in South Africa, China, the Ukraine, India, Pakistan, Kazakhstan, Turkey, Vietnam, the United States, Bosnia and Croatia.

The 2008 report [9] names law firms it worked with as Allen & Overy, Ashurst, Clifford Chance, Eversheds, Herbert Smith, Lewis Silkin, Lovells, Mayer Brown, Nabarro and Norton Rose. The businesses and organizations given are Allianz, Association for Consultancy and Engineering (ACE), Barclays, Beazley, British Waterways, Court of Appeal, Deloitte, Department for Transport (UK), Home Office (UK), Hong Kong Bar Association, Howden, International Finance Corporation, International Underwriting Association, John Laing, Lloyd's Markets Association, Medical Protection Society, PricewaterhouseCoopers, QBE, Skanska, Teceris, Thames Water, UK Intellectual Property Office, University of Southampton and the World Bank.

In its 2009 annual report [5] it says it worked with a number of banks - Barclays, Lloyds TSB, HBOS, National Westminster Bank/Royal Bank of Scotland, Credit Suisse, Goldman Sachs, UBS, Merrill Lynch and EBRD. Other organizations included are Beazley, Home Office (UK), John Laing, BBC, Sony, Panasonic, EDF Energy, Metropolitan Police, the Arts Council, Samsung, The Tribunals Service, ACAS, BDO Stoy Hayward, British Sugar, NHS Primary Healthcare Trusts, Roche, Bristol Myers Squibb, University of Cardiff, University of Birmingham, City University, Wolverhampton University, the Medical Protection Society, Lloyds Market Association, IFC and PricewaterhouseCoopers.

Related Research Articles

Dispute resolution or dispute settlement is the process of resolving disputes between parties. The term dispute resolution is sometimes used interchangeably with conflict resolution.

<span class="mw-page-title-main">Mediation</span> A Dispute resolution with assistance of a moderator

Mediation is a structured, interactive process where an impartial third party neutrally assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques. All participants in mediation are encouraged to actively participate in the process. Mediation is a "party-centered" process in that it is focused primarily upon the needs, rights, and interests of the parties. The mediator uses a wide variety of techniques to guide the process in a constructive direction and to help the parties find their optimal solution. A mediator is facilitative in that they manage the interaction between parties and facilitates open communication. Mediation is also evaluative in that the mediator analyzes issues and relevant norms ("reality-testing"), while refraining from providing prescriptive advice to the parties. Due to its voluntary nature, a person cannot be compelled to use mediation to resolve their dispute. However, a suggestion from the Court may be difficult to resist.

Online dispute resolution (ODR) is a form of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation or arbitration, or a combination of all three. In this respect it is often seen as being the online equivalent of alternative dispute resolution (ADR). However, ODR can also augment these traditional means of resolving disputes by applying innovative techniques and online technologies to the process.

<span class="mw-page-title-main">Arbitration</span> Method of dispute resolution

Arbitration is a formal method of alternative dispute resolution (ADR) involving a neutral third party who makes a binding decision. The dispute will be decided by one or more persons, which renders the 'arbitration award'. An arbitration decision or award is legally binding on both sides and enforceable in the courts, unless all parties stipulate that the arbitration process and decision are non-binding.

<span class="mw-page-title-main">Chartered Institute of Arbitrators</span> Professional organisation

The Chartered Institute of Arbitrators is a professional organisation representing the interests of alternative dispute resolution (ADR) practitioners. Founded on 1 March 1915, it was granted a royal charter by Queen Elizabeth II in 1979.

The Civil Mediation Council (CMC) is the recognised authority in England and Wales for all matters related to civil, commercial, workplace and other non-family mediation. It is the first point of contact for the Government, the judiciary, the legal profession and industry on mediation issues.

<span class="mw-page-title-main">Frank Sander</span> American law professor (1927–2018)

Frank E. A. Sander was an American professor emeritus and associate dean of Harvard Law School. He pioneered the field of alternative dispute resolution and is widely credited with being a father of the field in the United States as a result of his paper, The Varieties of Dispute Processing, presented at the Pound Conference in 1976 in Minneapolis, Minnesota. Sander's book, Dispute Resolution: Negotiation, Mediation, and Other Processes, which he coauthored with Stephen B. Goldberg, Nancy H. Rogers, and Sarah Rudolph Cole, is used in law schools throughout the United States.

Alternative dispute resolution (ADR), or external dispute resolution (EDR), typically denotes a wide range of dispute resolution processes and techniques that parties can use to settle disputes with the help of a third party. They are used for disagreeing parties who cannot come to an agreement short of litigation. However, ADR is also increasingly being adopted as a tool to help settle disputes within the court system.

The Arbitration Roundtable of Toronto is made up of several litigators, academics, arbitrators, and mediators from the Greater Toronto Area. The group promotes arbitration as an alternative method of conflict resolution over litigation, especially in commercial suits. Members include commercial litigators from Toronto law firms including some of the Seven Sisters of Bay Street. Each member has experience and interest in promoting commercial Arbitration. The group dedicates its time to encouraging this form of Dispute resolution through seminars, papers, and talks.

<span class="mw-page-title-main">Arnold M. Zack</span>

Arnold M. Zack has served as an arbitrator and mediator of labor management disputes since 1957. Born on October 7, 1931, in Lynn Massachusetts, he is a graduate of Tufts College, Yale Law School and the Harvard University Graduate School of Public Administration. He was a Fulbright Scholar, a Wertheim Fellow, President of the National Academy of Arbitrators and member of the College of Labor and Employment Lawyers. He served as a judge of the Asian Development Bank Administrative Tribunal and was President of the Tribunal since 2010. He also served and taught as senior research associate at the Labor and Worklife Program of Harvard Law School and the Harvard Trade Union Program since 1985.

Institution Quraysh for Law & Policy, also known as iQ, is a transnational law think-tank with offices in London and with a focus on promoting the rule of law globally. The institution's history goes back to the Arab World, in particular the states of the Gulf Cooperation Council. It advised regional, and international corporations operating in the region, in addition to policy work with national governments, sovereign entities, and international non-governmental organisations.

United States Arbitration Association (USADR) is an alternative dispute resolution organization headquartered in Denver, Colorado. USADR offers mediation to parties who have filed for arbitration through USADR's national forum.

The Arab Chamber of Commerce and Industry (ARABCCI) or (ArabCham) in Hong Kong was established in 2006 to promote commercial ties between Hong Kong and Greater China with the Arab world. The Arab Chamber of Commerce is a not for profit organisation, The President is Edwin Hitti.

<span class="mw-page-title-main">JAMS (organization)</span> American arbitrator association

JAMS, formerly known as Judicial Arbitration and Mediation Services, Inc. is a United States–based for-profit organization of alternative dispute resolution (ADR) services, including mediation and arbitration. H. Warren Knight, a former California Superior Court judge, founded JAMS in 1979 in Santa Ana, California. A 1994 merger with Endispute of Washington, D.C. made JAMS into the largest private arbitration and mediation service in the country. It is one of the major arbitration administration organizations in the United States. As of 2017, JAMS has 27 resolution centers, including its headquarters in Irvine, California and centers in Toronto and London. JAMS specializes in mediating and arbitrating complex, multi-party, business/commercial cases.

<span class="mw-page-title-main">Maxwell Chambers</span> Integrated alternative dispute resolution complex located in Singapore

Maxwell Chambers is an integrated alternative dispute resolution (ADR) complex located in Singapore. It provides hearing rooms and facilities for the conduct of ADR hearings in Singapore, as well as the regional offices of a number of ADR institutions, arbitrators, and international arbitration practitioners.

<span class="mw-page-title-main">Allan J. Stitt</span>

Allan Jeffrey Stitt is a chartered Canadian arbitrator, mediator and film producer. He is the president and CEO of ADR Chambers, a Canadian arbitration and mediation organization. Stitt is the recipient of the 2006 Ontario Bar Association Award of Excellence in Alternative Dispute Resolution. In 2022, Stitt was awarded an honorary Doctor of Laws from the University of Windsor Faculty of Law. As a movie executive producer, Stitt has also contributed to films including The Layover, The Birth of a Nation, Into the Forest, I Saw the Light, and Ithaca.

Madeline Kimei is a Tanzanian legal expert, arbitrator and mediator practicing commercial and corporate law. She currently serves as President of the Tanzania Institute of Arbitrators (TIArb). She is considered the first woman in Tanzania to start an online platform dealing with dispute resolution called iResolve which she launched in 2015. She is specialized in providing corporate and commercial legal support, counsel for domestic and international arbitration, commercial mediation and dispute management specialist.

The Alternative Dispute Resolution Institute of Alberta (ADRIA) is a non-profit organization with offices in Edmonton, Alberta, that provides Alternative Dispute Resolution (ADR) services to its members and the public. It was originally founded in 1982, encapsulated within the Alberta Arbitration and Mediation Society (AAMS), but the two organizations split in 2012 so that AAMS could continue to exist with charitable status, while ADRIA emerged and carried on the membership based non-profit work. ADRIA's mandate is to promote the use of ADR while offering education and training to individuals across Alberta and the Northwest Territories in negotiation, mediation, arbitration, and restorative practices. The organization has been used as a source for ADR information, resources and expertise in a range of both private and government matters. This now includes having a key role in the annual Conflict Resolution Day, hosted on the third Thursday of every October since 2007, which seeks to promote awareness for the utility of ADR practices. In 2013 ADRIA helped provide input for the review of the Condominium Property Act with regards to dispute resolution issues.

The ADR Institute of Canada (ADRIC), is a non-profit organization that offers alternative dispute resolution services to its members and the public across the country. It is one of the leading authorities on ADR in Canada, offering highly respected professional designations for both mediation and arbitration, with plans for a mediation and arbitration (Med-Arb) designation in the works. ADRIC has also created an established set of ADR rules and codes, outlining the principles by which its affiliated ADR practitioners commit themselves to following. Beyond promoting ADR and networking and training individuals in ADR practices, ADRIC presides as the national body of the seven regional affiliate bodies of the ADR Institutes in Canada:

David Alan Hoffman is an American attorney, mediator, arbitrator, author, and academic. He is the John H. Watson, Jr. Lecturer on Law at Harvard Law School. He is also the founder of Boston Law Collaborative. His TEDx talk on Lawyers as Peacemakers describes his decision to discontinue courtroom advocacy and focus exclusively on mediation, arbitration, and Collaborative law.

References

  1. 1 2 "Alternative Dispute Resolution". CEDR. Retrieved 19 February 2024.
  2. "Law Society Gazette". 17 June 2010. Archived from the original on 29 September 2011.
  3. "CDR - Commercial Dispute Resolution". Arbitration,Litigation,Dispute Resolution | CDR Magazine.
  4. "2010 CEDR Mediation Audit" (PDF).
  5. 1 2 3 "2009 Report" (PDF).
  6. "CEDR buys IDRS from CIARB". Archived from the original on 2013-11-19. Retrieved 2016-02-12.
  7. "Law Society Gazette, December 3 2009". Archived from the original on 2009-12-06. Retrieved 2010-08-03.
  8. "2007 Report" (PDF).
  9. "2008 Report" (PDF).