Webex by Cisco is an American company that develops and sells web conferencing, videoconferencing and contact center as a service applications. It was founded as WebEx in 1995 and taken over by Cisco Systems in 2007. Its headquarters are in San Jose, California.
Citrix Online was the name of the online services division of Citrix Systems. Citrix Online sold web-based remote access, support, and collaboration software and services. Its products are GoToAssist, GoToMeeting, GoToMyPC, GoToTraining, GoToWebinar, Podio, and OpenVoice. Citrix Online used the software as a service (SaaS) and application service provider (ASP) software business models.
Software as a service is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. The distinguishing feature of SaaS compared to other software delivery models is that it separates "the possession and ownership of software from its use". SaaS began around the turn of the twenty-first century and became the main form of software application deployment by 2023.
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Software multitenancy is a software architecture in which a single instance of software runs on a server and serves multiple tenants. Systems designed in such manner are "shared". A tenant is a group of users who share a common access with specific privileges to the software instance. With a multitenant architecture, a software application is designed to provide every tenant a dedicated share of the instance—including its data, configuration, user management, tenant individual functionality and non-functional properties. Multitenancy contrasts with multi-instance architectures, where separate software instances operate on behalf of different tenants.
Adam Bosworth is a former Vice President of Product Management at Google Inc. from 2004 to 2007; prior to that, he was senior VP Engineering and Chief Software Architect at BEA Systems responsible for the engineering efforts for BEA's Framework Division. Bosworth had co-founded Crossgain, a software development firm acquired by BEA in 2001. Crossgain's "Cajun" project developed into BEA's WebLogic Workshop product. At BEA, Bosworth also developed the Alchemy intelligent caching framework in a team consisting of Bosworth and his son, Alex. Alchemy was a software layer used by Internet Explorer to communicate with a corresponding software layer on the web server allowing both upload and download data to be cached when the browser was disconnected from the network. Architecturally, this approach is similar to the design of the Google Web Accelerator although that product only performs server-side caching, rather than client-side caching.
LucidEra was an on-demand business intelligence (BI) solution provider. On June 22, 2009, it was announced that LucidEra would cease operations by the end of June 2009.
Platform as a service (PaaS) or application platform as a service (aPaaS) or platform-based service is a category of cloud computing services that allows customers to provision, instantiate, run, and manage a modular bundle comprising a computing platform and one or more applications, without the complexity of building and maintaining the infrastructure typically associated with developing and launching the application(s), and to allow developers to create, develop, and package such software bundles.
Dimdim was a software company that provided a web-based platform for realtime collaboration and meetings. Dimdim provided web conferencing service where users could share desktops, show slides, collaborate, chat, talk, and broadcast via webcam. It was compared to the WebEx 2.0 web conferencing application. Dimdim was acquired by Salesforce.com for $31 million on January 6, 2011.
MindTouch was an American multinational technology company headquartered in San Diego, California that designed, developed, and sold SaaS computer software and online services. MindTouch was founded by Aaron Fulkerson and Steve Bjorg in 2005. In January 2016, MindTouch announced their Series A Venture Capital funding round, totaling US$12 million. PeakSpan Capital led the round with participation from SK Ventures and SAP SE. In April 2021, MindTouch was acquired by NICE CXone and rebranded NICE CXone Expert.
Ribbit was a telecommunications company based in Mountain View, California. It was acquired by BT Group on July 29, 2008 for $105 million.
Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America. Telax deploys its products based on the software as a service (SaaS) model, providing on-demand service generally priced by per-seat license. Telax is also a GSA Multiple Award Schedule contractor providing indefinite delivery and indefinite quantity IDIQ through the IT Schedule 70.
Appirio, a Wipro company, was an information technology consulting company headquartered in Indianapolis, Indiana that offered technology and professional services to companies wishing to adopt public cloud applications. This included Software-as-a-Service and Platform-as-a-Service technologies like Salesforce.com, and Google Apps. Appirio ran as a serverless company, utilizing only public cloud solutions and no in-house datacenter.
Certinia, until 2023 known as FinancialForce.com, Inc. is a software company headquartered in San Jose, California, that provides enterprise resource planning (ERP) software based on the Salesforce Platform. The ERP software includes accounting, billing, professional services automation, revenue recognition, human resource management, and supply chain management applications.
Zuora, Inc. is an American enterprise software company headquartered in Redwood City, California that creates and provides software for businesses to launch and manage their subscription-based services. Zuora's applications are designed to automate recurring billing, collections, quoting, revenue recognition, and subscription metrics. Tien Tzuo, a co-founder of the company, has served as its CEO since 2007.
MuleSoft, LLC. is a software company headquartered in San Francisco, California, that provides integration software for connecting applications, data and devices, founded in 2006. The company's Anypoint Platform of integration products is designed to integrate software as a service (SaaS), on-premises software, legacy systems and other platforms.
Involver, Inc. was a provider of social media management software, offering software-as-a-service (SaaS) tools to help businesses manage their marketing efforts on social media sites such as Facebook and Twitter. It was acquired by Oracle on July 10, 2012.
LinguaSys, Inc. was a company headquartered in Boca Raton, Florida. LinguaSys provided multilingual human language software and services to financial, banking, hospitality, Customer Relations Management, technology, forensics and telecommunications blue chip enterprises, and the government and military.
Cirrus Insight is a customer relationship management (CRM) platform that integrates Salesforce with third-party services, including Gmail and Microsoft's Office 365. The application was the first on Salesforce's AppExchange application marketplace to integrate Gmail with Salesforce.com, and it was the top-ranked application on the site for five months in 2012.
"X as a service" is a phrasal template for any business model in which a product use is offered as a subscription-based service rather than as an artifact owned and maintained by the customer. Originating from the software as a service concept that appeared in the 2010s with the advent of cloud computing, the template has expanded to numerous offerings in the field of information technology and beyond it. The term XaaS can mean "anything as a service".
