Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Oracle Corporation is an American multinational computer technology company headquartered in Austin, Texas. In 2020, Oracle was the third-largest software company in the world by revenue and market capitalization. In 2023, the company’s seat in Forbes Global 2000 was 80. The company sells database software and cloud computing. Oracle's core application software is a suite of enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software, enterprise performance management (EPM) software, Customer Experience Commerce and supply chain management (SCM) software.
PeopleSoft, Inc. was a company that provides human resource management systems (HRMS) better known as human capital management (HCM), financial management solutions (FMS), supply chain management (SCM), customer relationship management (CRM), and enterprise performance management (EPM) software, as well as software for manufacturing, and student administration to large corporations, governments, and organizations. It existed as an independent corporation until its acquisition by Oracle Corporation in 2005. The PeopleSoft name and product line are now marketed by Oracle.
J.D. Edwards World Solution Company or JD Edwards, abbreviated JDE, was an enterprise resource planning (ERP) software company, whose namesake ERP system is still sold under ownership by Oracle Corporation. JDE's products included World for IBM AS/400 minicomputers, OneWorld for their proprietary Configurable Network Computing architecture, and JD Edwards EnterpriseOne. The company was founded March 1977 in Denver, by Jack Thompson, C.T.P. "Chuck" Hintze, Dan Gregory, and C. Edward "Ed" McVaney.
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital. They also include one methods for importing content to manage new items, and several presentation methods to make items available for use. Although ECM content may be protected by digital rights management (DRM), it is not required. ECM is distinguished from general content management by its cognizance of the processes and procedures of the enterprise for which it is created.
Information technology controls are specific activities performed by persons or systems to ensure that computer systems operate in a way that minimises risk. They are a subset of an organisation's internal control. IT control objectives typically relate to assuring the confidentiality, integrity, and availability of data and the overall management of the IT function. IT controls are often described in two categories: IT general controls (ITGC) and IT application controls. ITGC includes controls over the hardware, system software, operational processes, access to programs and data, program development and program changes. IT application controls refer to controls to ensure the integrity of the information processed by the IT environment. Information technology controls have been given increased prominence in corporations listed in the United States by the Sarbanes-Oxley Act. The COBIT Framework is a widely used framework promulgated by the IT Governance Institute, which defines a variety of ITGC and application control objectives and recommended evaluation approaches.
Oracle Applications comprise the applications software or business software of the Oracle Corporation both in the cloud and on-premises. The term refers to the non-database and non-middleware parts. The suite of applications includes enterprise resource planning, enterprise performance management, supply chain & manufacturing, human capital management, and advertising and customer experience.
Data cleansing or data cleaning is the process of identifying and correcting corrupt, inaccurate, or irrelevant records from a dataset, table, or database. It involves detecting incomplete, incorrect, or inaccurate parts of the data and then replacing, modifying, or deleting the affected data. Data cleansing can be performed interactively using data wrangling tools, or through batch processing often via scripts or a data quality firewall.
Business intelligence software is a type of application software designed to retrieve, analyze, transform and report data for business intelligence (BI). The applications generally read data that has been previously stored, often - though not necessarily - in a data warehouse or data mart.
NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management (CRM), inventory management, human capital management, payroll, procurement, project management and e-commerce software. NetSuite was founded in 1998 with headquarters in Austin, Texas. The company is widely seen as the first cloud computing software company, with its founding pre-dating that of Salesforce by about a month.
Network intelligence (NI) is a technology that builds on the concepts and capabilities of deep packet inspection (DPI), packet capture and business intelligence (BI). It examines, in real time, IP data packets that cross communications networks by identifying the protocols used and extracting packet content and metadata for rapid analysis of data relationships and communications patterns. Also, sometimes referred to as Network Acceleration or piracy.
Linoma Software was a developer of secure managed file transfer and IBM i software solutions. The company was acquired by HelpSystems in June 2016. Mid-sized companies, large enterprises and government entities use Linoma's software products to protect sensitive data and comply with data security regulations such as PCI DSS, HIPAA/HITECH, SOX, GLBA and state privacy laws. Linoma's software runs on a variety of platforms including Windows, Linux, UNIX, IBM i, AIX, Solaris, HP-UX and Mac OS X.
SAP SuccessFactors is an American multinational company headquartered in South San Francisco, California, providing cloud-based software for human capital management using the software as a service (SaaS) model.
Database activity monitoring is a database security technology for monitoring and analyzing database activity. DAM may combine data from network-based monitoring and native audit information to provide a comprehensive picture of database activity. The data gathered by DAM is used to analyze and report on database activity, support breach investigations, and alert on anomalies. DAM is typically performed continuously and in real-time.
PKWARE, Inc. is an American enterprise data protection software company that provides discovery, classification, masking and encryption software, along with data compression software. It is used by organizations in a range of industries including financial services, manufacturing, military, healthcare and government. The company's products are intended to assist other companies in complying with various data protection regulations such as GDPR and CCPA. The company is headquartered in Milwaukee, Wisconsin with additional offices in the US, UK, and India.
PTC Windchill is a family of Product Lifecycle Management (PLM) software products that is offered by PTC. In 2004, as part of their expansion in the area of collaboration tools, they arranged having "a hosted version of Windchill to small- and medium-sized customers." As of 2011, products from its marketer, PTC, were being used by over 1.1 million users worldwide.
Perspecsys Inc. is a cloud computing security company Founded by Terry and Lynda Woloszyn, on July 6 2006 that provides cloud data protection software. Perspecsys has offices in the Toronto area; Tysons Corner, Virginia; San Francisco, California; London, England; Paris, France; and Berlin, Germany.
Dell Software was a former division of Dell with headquarters in Round Rock, Texas, United States. Dell Software was created by merging various acquisitions by Dell Inc., the third-largest maker of PCs and now a privately held company, to build out its software offerings for data center and cloud management, information management, mobile workforce management, security and data protection for organizations of all sizes.
Oracle Cloud is a cloud computing service offered by Oracle Corporation providing servers, storage, network, applications and services through a global network of Oracle Corporation managed data centers. The company allows these services to be provisioned on demand over the Internet.
Oracle Advertising and Customer Experience (CX) is a suite of cloud-based applications offered by Oracle Corporation that includes tools for advertising, marketing, sales, e-commerce, customer service.
