Document360  |
| Company type | SaaS (Software-as-a-Service) |
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| Industry | SaaS, Knowledge Management |
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| Founded | December 17, 2017 |
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| Headquarters | London, UK |
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| Products | Document360 |
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| Services | Knowledge base software, Documentation management |
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| Revenue | Bootstrapped (No external investments) |
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Number of employees | 250+ |
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| Website | document360.com |
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Document360 is a software-as-a-service (SaaS) product that provides businesses with a platform to manage and store digital documentation. The product is used to create knowledge bases, user manuals, help sites, software documentation, standard operating procedures (SOPs), and API documentation. [1] [2]
Document360 operates under Kovai.co and has offices in London, UK, Chennai, and Coimbatore, India. [3] [4]
History
Document360 was founded in London, UK in December 2017. [5] [6] The product's development began with a two-week hackathon, resulting in the release of its first beta version on December 17, 2017. [7] [8] The platform was officially launched in the market in June 2018. [9] In 2021, the company was recognized with the NASSCOM Emerge 50 Award for its achievements in the software industry. [10] [11]
In June 2022, Document360 integrated an AI-powered feature that helps generate SEO and meta descriptions for articles. [12] [13] On November 1, 2023, Document360 launched Document360 2.0, which included an AI chatbot called Ask Eddy. [14]
In the spring 2024, the product was ranked as a leader in documentation software by Slashdot and SourceForge. [15] [16]
In October 2024, the company acquired Floik, a Bengaluru-based SaaS company, and integrated its product within Document360. [17] [18] [13] [19]
Document360 is involved in charitable activities, notably contributing to Great Ormond Street Hospital (GOSH), a childrens hospital in London. [20] [21]
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