Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Software AG is a German multinational software corporation that develops enterprise software for business process management, integration, and big data analytics. Founded in 1969, the company is headquartered in Darmstadt, Germany, and has offices worldwide.
Free and Open source Software Developers' European Meeting (FOSDEM) is a non-commercial, volunteer-organized European event centered on free and open-source software development. It is aimed at developers and anyone interested in the free and open-source software movement. It aims to enable developers to meet and to promote the awareness and use of free and open-source software.
An industry analyst performs primary and secondary market research within an industry such as information technology, consulting or insurance. Analysts assess sector trends, create segment taxonomies, size markets, prepare forecasts, and develop industry models. Industry analysts usually work for research and advisory services firms, and some analysts also perform advisory (consulting) services. Typically, analysts specialize in a single segment or sub-segment, researching the broad development of the market rather than focusing on specific publicly traded companies, equities, investments, or associated financial opportunities as a financial analyst might.
An electronic data capture (EDC) system is a computerized system designed for the collection of clinical data in electronic format for use mainly in human clinical trials. EDC replaces the traditional paper-based data collection methodology to streamline data collection and expedite the time to market for drugs and medical devices. EDC solutions are widely adopted by pharmaceutical companies and contract research organizations (CRO).
Azure DevOps Server is a Microsoft product that provides version control, reporting, requirements management, project management, automated builds, testing and release management capabilities. It covers the entire application lifecycle and enables DevOps capabilities. Azure DevOps can be used as a back-end to numerous integrated development environments (IDEs) but is tailored for Microsoft Visual Studio and Eclipse on all platforms.
RTTS is a professional services organization that provides software quality outsourcing, training, and resources for business applications. With offices in New York City, Philadelphia, Atlanta, and Phoenix, RTTS serves mid-sized to large corporations throughout North America. RTTS uses the software quality and test solutions from IBM, Hewlett Packard Enterprise, Microsoft and other vendors and open source tools to perform software performance testing, functional test automation, big data testing, data warehouse/ETL testing, mobile application testing, security testing and service virtualization.
Sauce Labs is an American cloud-hosted, web and mobile application automated testing platform company based in San Francisco, California.
DevOps is a methodology in the software development and IT industry. Used as a set of practices and tools, DevOps integrates and automates the work of software development (Dev) and IT operations (Ops) as a means for improving and shortening the systems development life cycle.
OpenText ALM is a set of software tools developed and marketed by OpenText for application development and testing. It includes tools for requirements management, test planning and functional testing, performance testing, developer management, and defect management.
Backend as a service (BaaS), sometimes also referred to as mobile backend as a service (MBaaS), is a service for providing web app and mobile app developers with a way to easily build a backend to their frontend applications. Features available include user management, push notifications, and integration with social networking services. These services are provided via the use of custom software development kits (SDKs) and application programming interfaces (APIs). BaaS is a relatively recent development in cloud computing, with most BaaS startups dating from 2011 or later. Some of the most popular service providers are AWS Amplify and Firebase.
Perforce Software, Inc. is an American developer of software used for developing and running applications, including version control software, web-based repository management, developer collaboration, application lifecycle management, web application servers, debugging tools and agile planning software.
Infrastructure as code (IaC) is the process of managing and provisioning computer data center resources through machine-readable definition files, rather than physical hardware configuration or interactive configuration tools. The IT infrastructure managed by this process comprises both physical equipment, such as bare-metal servers, as well as virtual machines, and associated configuration resources. The definitions may be in a version control system, rather than maintaining the code through manual processes. The code in the definition files may use either scripts or declarative definitions, but IaC more often employs declarative approaches.
A DevOps toolchain is a set or combination of tools that aid in the delivery, development, and management of software applications throughout the systems development life cycle, as coordinated by an organisation that uses DevOps practices.
Developer relations, abbreviated as DevRel, is an umbrella term covering the strategies for building mutually beneficial relationships between organizations and developers as the primary users, and often influencers on purchases, of a product. Developer relations is a form of platform evangelism and the activities involved are sometimes referred to as a developer program or DevRel program. A DevRel program may comprise a framework built around some or all of the following aspects:
Firebase Cloud Messaging (FCM), formerly known as Google Cloud Messaging (GCM), is a cross-platform cloud service for messages and notifications for Android, iOS, and web applications, which as of May 2023 can be used at no cost. Firebase Cloud Messaging allows third-party application developers to send notifications or messages from servers hosted by FCM to users of the platform or end users.
Clio is a legal technology company headquartered in Burnaby, British Columbia. Clio offers law firms cloud-based software that handles various law practice management tasks including client intake, contact management, calendaring, document management, timekeeping, billing, and trust accounting.
Static application security testing (SAST) is used to secure software by reviewing the source code of the software to identify sources of vulnerabilities. Although the process of statically analyzing the source code has existed as long as computers have existed, the technique spread to security in the late 90s and the first public discussion of SQL injection in 1998 when Web applications integrated new technologies like JavaScript and Flash.
Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations is a software engineering book co-authored by Nicole Forsgren, Jez Humble and Gene Kim. The book explores how software development teams using Lean Software and DevOps can measure their performance and the performance of software engineering teams impacts the overall performance of an organization.
