FastSpring

Last updated

Bright Market, LLC
Company type Private
Industry SaaS
Founded2005
Founder
Headquarters
Area served
Worldwide
Key people
  • David Nachman (CEO)
  • Sian Wang (CFO)
Products
  • Billing
  • Payments
  • Checkout
  • Personalization
  • Customer acquisition
  • Back office software
Website www.fastspring.com

Bright Market, LLC, dba FastSpring, is a software as a service (SaaS) company that offers a full service e-commerce platform for companies that sell software and other online digital products.

Contents

History

Founded in 2005 by Dan Engel, Ken White, Jason Foodman and Ryan Dewell, the company is based in Santa Barbara, California. [1] The four founders put in a combined $30,000 to launch the company. [2] [3] FastSpring initially focused on companies selling desktop software and downloadable games, before moving into SaaS in 2011. [4] In March 2011, FastSpring launched its subscription e-commerce platform for subscription-based businesses to manage online subscription payments. [1] [5] The company received its first outside investment in April 2013 for an estimated $12 million from Pylon Capital. [4] [6] The company's revenue would grow from less than $1 million in 2007 to over $100 million by 2013. [4] In 2018, Accel-KKR purchased a majority stake in FastSpring. [7] [8]

FastSpring was recognized for a Silver Stevie Award for Customer Service Department of the Year in 2013 [9] and again in 2014 [10] and 2015. [11] It is a five-time Inc. 5000 honoree, having been ranked as high as #41 in 2010. [12]

In July 2018, Sian Wang was named CFO of the company. [13] In March 2019, David Nachman was named CEO, succeeding Chris Lueck. Nachman was formerly CEO of government technology company Vision, and chief business officer of Velocify, a SaaS CRM business. [14]

Products and services

FastSpring's platform offers digital commerce products for software, cloud-based, and as-a-service businesses, supporting a variety of digital products and distribution models. It enables purchases and subscriptions for desktop, mobile, and apps. [4] [15]

Related Research Articles

<span class="mw-page-title-main">BMC Software</span> American enterprise software company

BMC Software, Inc. is an American multinational information technology (IT) services and consulting, and Enterprise Software company based in Houston, Texas.

SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system.

Software as a service is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. The distinguishing feature of SaaS compared to other software delivery models is that it separates "the possession and ownership of software from its use". SaaS began around the turn of the twenty-first century and became the main form of software application deployment by 2023.

<span class="mw-page-title-main">Salesforce</span> American software company

Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

Verint Systems Inc. is a Melville, New York–based technology company that sells products and services for customer experience (CX) automation. The company offers an open platform, applications, and bots that incorporate artificial intelligence (AI), advanced analytics, large language models, and automated workflows to analyze business intelligence from customer interactions in the contact center, back office, branch, web sites, and mobile apps. This information is used by organizations to achieve a variety of business outcomes, such as increasing productivity and service quality without hiring additional workers, lowering costs, improving the customer experience, and enhancing products, services, and competitive differentiation.

Epicor Software Corporation is a business software company based in Austin, Texas founded in 1972. Its products are aimed at the manufacturing, distribution, retail and services industries.

<span class="mw-page-title-main">NetSuite</span> Technology company

NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management, inventory management, human capital management, payroll, procurement, project management and e-commerce software. NetSuite was founded in 1998 with headquarters in Austin, Texas. The company is widely seen as the first cloud computing software company, with its founding pre-dating that of Salesforce by about a month.

<span class="mw-page-title-main">Accel (company)</span> Venture capital firm

Accel, formerly known as Accel Partners, is an American venture capital firm. Accel works with startups in seed, early and growth-stage investments. The company has offices in Palo Alto, California and San Francisco, California, with additional operating funds in London, India and China.

Acumatica provides cloud and browser based enterprise resource planning software for small and medium-sized businesses. The company is headquartered in Kirkland, Washington, in the Seattle metropolitan area.

<span class="mw-page-title-main">Qualtrics</span> Experience management company

Qualtrics is an American experience management company, with co-headquarters in Seattle, Washington, and Provo, Utah, in the United States. The company was founded in 2002 by Scott M. Smith, Ryan Smith, Jared Smith, and Stuart Orgill.

<span class="mw-page-title-main">Zuora</span> American enterprise software company

Zuora, Inc. is an American enterprise software company headquartered in Redwood City, California that creates and provides software for businesses to launch and manage their subscription-based services. Zuora's applications are designed to automate recurring billing, collections, quoting, revenue recognition, and subscription metrics. Tien Tzuo, a co-founder of the company, has served as its CEO since 2007.

<span class="mw-page-title-main">Act-On</span> American software company

Act-On Software is a software-as-a-service product for marketing automation. The company is headquartered in Portland, Oregon and was founded in 2008, originally retailing its software exclusively through Cisco, which provided $2 million in funding

Bloomfire is a software-as-a-service company based in Austin, Texas. The business creates web-based software applications that aim to increase virtual knowledge-and-insights-sharing in the workplace. It was founded in 2010 by Josh Little, and originally headquartered in Salt Lake City, Utah. The company is now headquartered in Austin, Texas and is backed by investors such as Austin Ventures. The current CEO is Ben Little.

<span class="mw-page-title-main">CallidusCloud</span> US enterprise software and SaaS company

The SAP Sales Cloud, formerly CallidusCloud, is an enterprise software and software as a service (SaaS) company headquartered in Dublin, California. The company markets services for sales effectiveness, sales management and sales execution software and services.

NIC Inc. (Nasdaq: EGOV) is a digital government service provider for federal, state and local governments in the United States. It was founded in 1992 and is headquartered in Olathe, Kansas. Harry H. Herington serves as the chief executive officer and chairman of the board. As Digital Government provider, NIC Inc. has long-term contracts with over 3,500 state and local government and federal agencies to provide the IT software, services, and payment processing solutions.

Alteryx, Inc. is an American computer software company based in Irvine, California, with a development center in Broomfield, Colorado, and offices worldwide. The company's products are used for data science and analytics. The software is designed to make advanced analytics automation accessible to any data worker.

<span class="mw-page-title-main">Dan Engel</span> Software Entrepreneur and Venture Capitalist

Daniel Conrad Engel is an American CEO and entrepreneur who has worked in the e-commerce and software industries since 1997. Engel led customer acquisition at Picasa, Google, FastSpring, GoToMeeting and GoToMyPC. In 2020, Engel founded Santa Barbara Venture Partners, a venture capital investment fund. He graduated from Tulane University in 1998 with a major in finance and is a past member of Young Presidents' Organization. Engel sits on multiple boards of directors and advisers to tech companies. Since 2018, he has served as board member on a range of local nonprofits that address the critical issue of homelessness. Engel lives in Santa Barbara, California with his two children and his wife, Emily, an environmental activist, art historian, and lecturer at the University of California, Santa Barbara.

<span class="mw-page-title-main">Episerver</span> Swedish software company

Episerver is a software company offering web content management (WCM), digital commerce, and digital marketing, through the Episerver Digital Experience Platform Cloud Service. In January 2021, Episerver announced that they were rebranding as Optimizely, a company they acquired in October, 2020.

<span class="mw-page-title-main">Sage Intacct</span> American financial software company

Sage Intacct, Inc is an American provider of cloud-based financial management and services available a number of regions around the globe – including the United States, Canada, the UK, Australia, and South Africa. Its products offer cloud-based accounting applications that enable business payments, manage and pay bills, and facilitate payroll functions.

<span class="mw-page-title-main">Freshworks</span> Software company

Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. As of October 2023, Freshworks has over 60,000 business clients. Among these, more than 51,000 are small and medium-sized businesses (SMBs), defined as companies with no more than 250 employees.

References

  1. 1 2 Rip Emerson (March 17, 2011). "Online Subscription Billing Is Still a Hassle, SaaSy Aims to Change That". TechCrunch. Retrieved September 18, 2013.
  2. "How These 3 Entrepreneurs Bootstrapped Their Million-Dollar Companies". Entrepreneur. January 26, 2018. Retrieved June 28, 2019.
  3. "Corporate Hack: How A Dozen Remote Workers Generated $100M". Forbes. March 30, 2016. Retrieved June 28, 2019.
  4. 1 2 3 4 Sarah Perez (April 24, 2013). "All-In-One E-Commerce Solution FastSpring Takes Its First Outside Investment From Pylon Capital". TechCrunch. Retrieved September 18, 2013.
  5. "FastSpring and SaaSy, easy ecommerce". Network World. April 19, 2011. Retrieved June 28, 2019.
  6. "Investors jump on FastSpring as revenue soars". Pacific Coast Business Times. April 26, 2013. Retrieved June 28, 2019.
  7. "Accel-KKR Backs FastSpring". The Wall Street Journal. New York. February 14, 2018. Retrieved June 28, 2019.
  8. "FastSpring Acquired By Accel-KKR". Socaltech. February 14, 2018. Retrieved June 28, 2019.
  9. "2013 Customer Service Awards Category Stevie Award Winners". Stevie Awards, Inc. Retrieved September 18, 2013.
  10. "2014 Customer Service Awards Category Stevie Award Winners". Stevie Awards, Inc. Retrieved September 2, 2014.
  11. "2015 Stevie Award Winners". Stevie Awards, Inc. Retrieved July 27, 2016.
  12. "FastSpring". inc.com. Retrieved June 28, 2019.
  13. "Interview with Sian Wang, CFO, FastSpring". martechseries.com. December 19, 2018. Retrieved June 28, 2019.
  14. "FastSpring Appoints David Nachman as Chief Executive Officer". martechseries.com. March 22, 2019. Retrieved June 28, 2019.
  15. "How to make content marketing work - practical tips for success". diginomica.com. April 15, 2019. Retrieved June 28, 2019.