Forced compliance theory

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Forced compliance theory is a paradigm that is closely related to cognitive dissonance theory. It emerged in the field of social psychology.

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Forced compliance theory is the idea that authority or some other perceived higher-ranking person can force a lower-ranked individual to make statements or perform acts that violate their better judgment. It focuses on the goal of altering an individual's attitude through persuasion and authority.

Festinger and Carlsmith

Leon Festinger and James M. Carlsmith (1959) conducted an experiment entitled "Cognitive Consequences of Forced Compliance". This study involved 71 male students from Stanford University, of which 11 students were disqualified. The students were asked to perform a tedious task involving using one hand to turn small spools a quarter clockwise turn. The purpose was to make the task uninteresting and unexciting enough that none of the participants could possibly find it enjoyable. [1]

The experimental condition involved telling the subject before the experiment started that it would be fun, while the control condition did not set any expectations for the task. The control subjects were asked to go to a room to be interviewed. The experimental condition involved giving either $1 or $20 to try to convince the next participant that the experiment was fun.

The results showed a significant difference between the groups in how they much they reported to enjoy the experiment. Another large difference was observed between the $1 and $20 groups. However, no significant difference emerged between the $20 group and control group. The results indicate that when an individual is motivated by reward to say something contrary to their private belief, their private belief tended to change as a result. When the reward was small, (beyond what is necessary to elicit the desired behaviour) the magnitude of the dissonance was higher and as a consequence so was the pressure to reduce the dissonance.

In summary, the study demonstrated that when individuals experience a conflict of cognition they will tend to shift their private belief to reduce dissonance.

Cognitive dissonance theory

Forced compliance theory is essentially a subset of cognitive dissonance theory. Cognitive dissonance theory describes the unpleasant feeling that results from believing two contrary ideas at the same time. It is most persuasive when it comes to feelings and thoughts about oneself. It is also a strong motivational tool in influencing us to choose one action or thought over another.

Forced compliance theory is being used as a mechanism to help aid in projections of cognitive dissonance theory.[ clarification needed ]

Supporting research

Study 1

Helmreich and Collins conducted an experiment entitled "Studies in Forced Compliance: Commitment and Magnitude of Inducement to Comply as Determinants of Opinion Change". This study consisted of sixty-sixty male college students who were asked to record a counter-attitudinal statement concerning a serious issue. Variables included multiple levels of commitment. These levels included making an anonymous audio recording, a non-anonymous video recording, and a non-anonymous video recording with no chance to withdraw their statement. Half of the participants were asked to make the recording, while the other half was asked to make the counter statement. [2]

The participants were paid for their tasks. For the two highest levels of commitment (identified video recordings) participants who received low pay exhibited more attitude change. However, within the lower commitment level (anonymous audio recording) participants, higher pay yielded more attitude change. [2]

Study 2

Ashmore and Collins conducted an experiment called "Studies in Forced Compliance: X. Attitude Change and Commitment to Maintain Publicly a Counter-attitudinal Position".

In this study, researchers manipulated three variables that were expected to influence attitude change under compulsion. These three variables were public-private, true-persuasive, and high-low financial motivation. [3]

At the beginning of the study, "public" subjects signed a document in which they vowed to preserve their counter-attitudinal position outside of the study. Results showed that public subjects were more likely to exhibit attitude change than private subjects. [3]

Study 3

French researchers Beauvois, Bungert and Mariette conducted a study entitled "Forced Compliance: Commitment to Compliance and Commitment to Activity". This study consisted of two experiments. One involved 200 adolescents and adults and another involved 176 high school-aged participants.

The study built on previous research that stated when individuals are not granted the freedom to agree or disagree with the task, signs of dissonance are not detected. [4]

Related Research Articles

Persuasion Umbrella term of influence and mode of communication

Persuasion or persuasion arts is an umbrella term of influence. Persuasion can attempt to influence a person's beliefs, attitudes, intentions, motivations, or behaviors.

Social psychology is the scientific study of how the thoughts, feelings, and behaviors of individuals are influenced by the actual, imagined, and implied presence of others, 'imagined' and 'implied presences' referring to the internalized social norms that humans are influenced by even when they are alone.

Leon Festinger American social psychologist

Leon Festinger was an American social psychologist, perhaps best known for cognitive dissonance and social comparison theory. His theories and research are credited with renouncing the previously dominant behaviorist view of social psychology by demonstrating the inadequacy of stimulus-response conditioning accounts of human behavior. Festinger is also credited with advancing the use of laboratory experimentation in social psychology, although he simultaneously stressed the importance of studying real-life situations, a principle he perhaps most famously practiced when personally infiltrating a doomsday cult. He is also known in social network theory for the proximity effect.

In the field of psychology, cognitive dissonance is the perception of contradictory information. Relevant items of information include a person's actions, feelings, ideas, beliefs, and values, and things in the environment. Cognitive dissonance is typically experienced as psychological stress when they participate in an action that goes against one or more of them. According to this theory, when two actions or ideas are not psychologically consistent with each other, people do all in their power to change them until they become consistent. The discomfort is triggered by the person's belief clashing with new information perceived, wherein they try to find a way to resolve the contradiction to reduce their discomfort.

Self-perception theory (SPT) is an account of attitude formation developed by psychologist Daryl Bem. It asserts that people develop their attitudes by observing their own behavior and concluding what attitudes must have caused it. The theory is counterintuitive in nature, as the conventional wisdom is that attitudes determine behaviors. Furthermore, the theory suggests that people induce attitudes without accessing internal cognition and mood states. The person interprets their own overt behaviors rationally in the same way they attempt to explain others' behaviors.

In psychology, the Asch conformity experiments or the Asch paradigm were a series of studies directed by Solomon Asch studying if and how individuals yielded to or defied a majority group and the effect of such influences on beliefs and opinions.

The anchoring effect is a cognitive bias whereby an individual's decisions are influenced by a particular reference point or 'anchor'. Once the value of the anchor is set, subsequent arguments, estimates, etc. made by an individual may change from what they would have otherwise been without the anchor. For example, an individual may be more likely to purchase a car if it is placed alongside a more expensive model. Prices discussed in negotiations that are lower than the anchor may seem reasonable, perhaps even cheap to the buyer, even if said prices are still relatively higher than the actual market value of the car. Another example may be when estimating the orbit of Mars, one might start with the Earth's orbit and then adjust upward until they reach a value that seems reasonable.

Attitudes are associated beliefs and behaviors towards some object. They are not stable, and because of the communication and behavior of other people, are subject to change by social influences, as well as by the individual's motivation to maintain cognitive consistency when cognitive dissonance occurs—when two attitudes or attitude and behavior conflict. Attitudes and attitude objects are functions of affective and cognitive components. It has been suggested that the inter-structural composition of an associative network can be altered by the activation of a single node. Thus, by activating an affective or emotional node, attitude change may be possible, though affective and cognitive components tend to be intertwined.

Ambivalence is a state of having simultaneous conflicting reactions, beliefs, or feelings towards some object. Stated another way, ambivalence is the experience of having an attitude towards someone or something that contains both positively and negatively valenced components. The term also refers to situations where "mixed feelings" of a more general sort are experienced, or where a person experiences uncertainty or indecisiveness.

Foot-in-the-door (FITD) technique is a compliance tactic that aims at getting a person to agree to a large request by having them agree to a modest request first.

Selective exposure is a theory within the practice of psychology, often used in media and communication research, that historically refers to individuals' tendency to favor information which reinforces their pre-existing views while avoiding contradictory information. Selective exposure has also been known and defined as "congeniality bias" or "confirmation bias" in various texts throughout the years.

The effort heuristic is a mental rule of thumb in which the quality or worth of an object is determined from the perceived amount of effort that went into producing that object. In brief, the effort heuristic follows a tendency to judge objects that took a longer time to produce to be of higher value. The more effort invested in an object, the better it is deemed to be. This is especially true in situations where value is difficult to assess or the evaluator lacks expertise in the appraisement of an item. People use whatever information is available to them and effort is thought to generally be a reliable indicator of quality.

Compliance is a response—specifically, a submission—made in reaction to a request. The request may be explicit or implicit. The target may or may not recognize that they are being urged to act in a particular way.

Self-justification describes how, when a person encounters cognitive dissonance, or a situation in which a person's behavior is inconsistent with their beliefs (hypocrisy), that person tends to justify the behavior and deny any negative feedback associated with the behavior.

Effort justification is an idea and paradigm in social psychology stemming from Leon Festinger's theory of cognitive dissonance. Effort justification is a person's tendency to attribute a value to an outcome, which they had to put effort into achieving, greater than the objective value of the outcome.

Introspection illusion Cognitive bias where people think they understand the causes of their own mental states but dont trust others

The introspection illusion is a cognitive bias in which people wrongly think they have direct insight into the origins of their mental states, while treating others' introspections as unreliable. The illusion has been examined in psychological experiments, and suggested as a basis for biases in how people compare themselves to others. These experiments have been interpreted as suggesting that, rather than offering direct access to the processes underlying mental states, introspection is a process of construction and inference, much as people indirectly infer others' mental states from their behaviour.

Ambivalent prejudice is a social psychological theory that states that, when people become aware that they have conflicting beliefs about an outgroup, they experience an unpleasant mental feeling generally referred to as cognitive dissonance. These feelings are brought about because the individual on one hand believes in humanitarian virtues such as helping those in need, but on the other hand also believes in individualistic virtues such as working hard to improve one's life.

Insufficient justification is an effect studied in the discipline of social psychology. It states that people are more likely to engage in a behavior that contradicts their personally held beliefs when they are offered a smaller reward, in comparison to a larger reward. The smaller reward minimizes the cognitive dissonance generated by acting in contradiction to one's beliefs because it feels easier to justify. The theory of insufficient justification formally states that when extrinsic motivation is low, people are motivated to reduce cognitive dissonance by generating an intrinsic motivation to explain their behavior, and similarly more likely to decline a desired activity when presented with a mild threat versus a more serious threat. Insufficient justification occurs when the threat or reward is actually sufficient to get the person to engage in or to avoid a behavior, but the threat or reward is insufficient to allow the person to conclude that the situation caused the behavior.

In social psychology, the boomerang effect refers to the unintended consequences of an attempt to persuade resulting in the adoption of an opposing position instead. It is sometimes also referred to "the theory of psychological reactance", stating that attempts to restrict a person's freedom often produce an "anticonformity boomerang effect".

Self-Persuasion is used to explain one aspect of social influence. This theory postulates that the receiver takes an active role in persuading himself or herself to change his or her attitude or behavior. Unlike the direct technique of Persuasion, Self-persuasion is indirect and entails placing people in situations where they are motivated to persuade themselves to change. More specifically what characterizes a self-persuasion situation is that no direct attempt is made to convince anyone of anything. Thus, with self-persuasion, people are convinced that the motivation for change has come from within, so the persuasion factors of another person's influence is irrelevant. Therefore, Self-persuasion is almost always a more powerful form of persuasion than the more traditional persuasion techniques. Self-Persuasion, also has an important influence in Social judgment theory, Elaboration Likelihood Model, Cognitive Dissonance and Narrative paradigm.

References

  1. Cognitive Consequences of Forced Compliance Essay, Classics in the History of Psychology
  2. 1 2 Helmreich, Robert; Collins, Barry E. (1968). "Studies in Forced Compliance: Commitment and Magnitude of Inducement to Comply as Determinants of Opinion Change". Journal of Personality and Social Psychology. 10 (1): 75–81. doi:10.1037/h0026282. PMID   5682527.
  3. 1 2 Ashmore, Richard D.; Collins, Barry E. (1968). "Studies in Forced Compliance: X. Attitude Change and Commitment to Maintain Publicly a Counterattitudinal Position". Psychological Reports. 22 (3c): 1229–1234. doi:10.2466/pr0.1968.22.3c.1229. PMID   5665801.
  4. Beauvois JL, Bungert M, Mariette P (1995). "Forced Compliance: Commitment to Compliance and Commitment to Activity". European Journal of Social Psychology. 25 (1): 17–26. doi:10.1002/ejsp.2420250103.