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The House of Commons Enquiry Service, formerly known as the House of Commons Information Office, is a section within the Department of Information Services of the House of Commons. The chief role of the office is to provide the public with information regarding the work, history and membership of the House of Commons of the United Kingdom.
The Office was set up in 1978 by Commons Librarian David Menhennet, [1] following a recommendation by the Services Committee in their report Services for the Public (July 1977). The Committee stated that there was "a need for the House to ensure that the public is well informed about its work," and that a "small information office be created within the library...dealing with enquiries from the public."
The Office was established on 1 June 1978 and was originally known as The Public Information Office. It evolved into a bigger section in order to cope with the volume of calls it received. By 1982 the Office was responding to more than 50,000 enquiries annually. This figure rose to 69,000 in 1985 and was up to 95,000 in 1990. It was also one of the first sections to pioneer the use of computers and electronic publication in the House of Commons with the use of Viewdata.
In 2015, the House of Commons Information Office became the House of Commons Enquiry Service.
The Service's original aims have changed little in its 45-year history and is still charged with "Promoting public knowledge and understanding of the work and role of Parliament." The Enquiry Service answers questions from the public on all aspects of the work, history and membership of the House of Commons. Its means of disseminating information have changed somewhat over time and now puts a greater emphasis on online resources such as the Parliament website and social media.
A librarian is a person who works professionally in a library providing access to information, and sometimes social or technical programming, or instruction on information literacy to users.
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The Royal College of Physicians of London, commonly referred to simply as the Royal College of Physicians (RCP), is a British professional membership body dedicated to improving the practice of medicine, chiefly through the accreditation of physicians by examination. Founded by royal charter from King Henry VIII in 1518, as the College of Physicians, the RCP is the oldest medical college in England.
The American Library Association (ALA) is a nonprofit organization based in the United States that promotes libraries and library education internationally. It is the oldest and largest library association in the world.
The Chartered Institute of Library and Information Professionals is a professional body for librarians, information specialists and knowledge managers in the United Kingdom.
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The State Library of New South Wales, part of which is known as the Mitchell Library, is a large heritage-listed special collections, reference and research library open to the public and is one of the oldest libraries in Australia. Established in 1869 its collections date back to the Australian Subscription Library established in the colony of New South Wales in 1826. The library is located on the corner of Macquarie Street and Shakespeare Place, in the Sydney central business district adjacent to the Domain and the Royal Botanic Gardens, in the City of Sydney. The library is a member of the National and State Libraries Australia (NSLA) consortium.
The House of Commons Library is the library and information resource of the lower house of the British Parliament. It was established in 1818, although its original 1828 construction was destroyed during the burning of Parliament in 1834.
The Parliamentary Office of Science and Technology (POST) is the Parliament of the United Kingdom's in-house source of independent, balanced and accessible analysis of public policy issues related to science and technology. POST serves both Houses of Parliament.
REFORMA: The National Association to Promote Library & Information Services to Latinos and the Spanish Speaking, more commonly known as REFORMA, is an affiliate of the American Library Association formed in 1971 to promote library services to Latinos and the Spanish-speaking. It is registered in Washington, D.C. as a 501(c)(3) nonprofit organization.
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The American Indian Library Association (AILA) is an affiliate of the American Library Association (ALA), and is a membership action group that focuses on the library-related needs of Native Americans and Alaska Natives. The organization's members consist of both individuals and institutions that are interested in improving library services to Native American people in any type of library in the United States.
The House of Commons Commission is the overall supervisory body of the House of Commons administration in the United Kingdom. The commission is a corporate body established by the House of Commons (Administration) Act 1978. The commission continues to exist during the dissolution period and the person who was Speaker continues in office as a member of the commission until a speaker is chosen by the new parliament.
The Southeastern Library Association (SELA) is an organization that collaborates with different library associations within the Southeastern United States, including Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, and West Virginia.
Michael John Brudenall was an Australian librarian and library educator. He contributed to the development of library technician education and employment in Australia. He planned the Commonwealth Parliamentary Library for the new Parliament House building in Canberra and advocated for stronger collaboration between the parliamentary libraries in the Asia Pacific region.
David Menhennet CB was a British librarian. As librarian at the House of Commons Library from 1976 to 1991, he oversaw a period of modernisation and other improvements to the library, transforming it into a modern research facility.
Roger Hugh Vaughan Charles Morgan was an English librarian who spent four decades in the Houses of Parliament. He is credited with modernising the House of Lords Library as head librarian from 1977–91.
Section 4 of the Education Act 1944 set-up two Central Advisory Councils for Education, one for England and one for Wales and Monmouthshire. The purpose of the councils was to advise the Minister of Education upon matters connected with educational theory and practice, the advices were used to refine educational policy and develop educational institutes. Starting with a terms of reference, the councils would carryout an enquiry and produce a report which would be submitted to the Minister of Education who could choose to publish the report.