Systems engineering is an interdisciplinary field of engineering and engineering management that focuses on how to design, integrate, and manage complex systems over their life cycles. At its core, systems engineering utilizes systems thinking principles to organize this body of knowledge. The individual outcome of such efforts, an engineered system, can be defined as a combination of components that work in synergy to collectively perform a useful function.
Safety engineering is an engineering discipline which assures that engineered systems provide acceptable levels of safety. It is strongly related to industrial engineering/systems engineering, and the subset system safety engineering. Safety engineering assures that a life-critical system behaves as needed, even when components fail.
Safety is the state of being "safe", the condition of being protected from harm or other danger. Safety can also refer to the control of recognized hazards in order to achieve an acceptable level of risk.
In the field of human factors and ergonomics, human reliability is the probability that a human performs a task to a sufficient standard. Reliability of humans can be affected by many factors such as age, physical health, mental state, attitude, emotions, personal propensity for certain mistakes, and cognitive biases.
Reliability engineering is a sub-discipline of systems engineering that emphasizes the ability of equipment to function without failure. Reliability describes the ability of a system or component to function under stated conditions for a specified period of time. Reliability is closely related to availability, which is typically described as the ability of a component or system to function at a specified moment or interval of time.
Cognitive ergonomics is a scientific discipline that studies, evaluates, and designs tasks, jobs, products, environments and systems and how they interact with humans and their cognitive abilities. It is defined by the International Ergonomics Association as "concerned with mental processes, such as perception, memory, reasoning, and motor response, as they affect interactions among humans and other elements of a system. Cognitive ergonomics is responsible for how work is done in the mind, meaning, the quality of work is dependent on the persons understanding of situations. Situations could include the goals, means, and constraints of work. The relevant topics include mental workload, decision-making, skilled performance, human-computer interaction, human reliability, work stress and training as these may relate to human-system design." Cognitive ergonomics studies cognition in work and operational settings, in order to optimize human well-being and system performance. It is a subset of the larger field of human factors and ergonomics.
A high reliability organization (HRO) is an organization that has succeeded in avoiding catastrophes in an environment where normal accidents can be expected due to risk factors and complexity.
High availability (HA) is a characteristic of a system that aims to ensure an agreed level of operational performance, usually uptime, for a higher than normal period.
A system accident is an "unanticipated interaction of multiple failures" in a complex system. This complexity can either be of technology or of human organizations and is frequently both. A system accident can be easy to see in hindsight, but extremely difficult in foresight because there are simply too many action pathways to seriously consider all of them. Charles Perrow first developed these ideas in the mid-1980s. Safety systems themselves are sometimes the added complexity which leads to this type of accident.
Accident analysis is a process carried out in order to determine the cause or causes of an accident so as to prevent further accidents of a similar kind. It is part of accident investigation or incident investigation. These analyses may be performed by a range of experts, including forensic scientists, forensic engineers or health and safety advisers. Accident investigators, particularly those in the aircraft industry, are colloquially known as "tin-kickers". Health and safety and patient safety professionals prefer using the term "incident" in place of the term "accident". Its retrospective nature means that accident analysis is primarily an exercise of directed explanation; conducted using the theories or methods the analyst has to hand, which directs the way in which the events, aspects, or features of accident phenomena are highlighted and explained. These analyses are also invaluable in determining ways to prevent future incidents from occurring. They provide good insight by determining root causes, into what failures occurred that lead to the incident.
The Technique for human error-rate prediction (THERP) is a technique that is used in the field of Human Reliability Assessment (HRA) to evaluate the probability of human error occurring throughout the completion of a task. From such an analysis, some corrective measures could be taken to reduce the likelihood of errors occurring within a system. The overall goal of THERP is to apply and document probabilistic methodological analyses to increase safety during a given process. THERP is used in fields such as error identification, error quantification and error reduction.
A resilient control system is one that maintains state awareness and an accepted level of operational normalcy in response to disturbances, including threats of an unexpected and malicious nature".
The term use error has recently been introduced to replace the commonly used terms human error and user error. The new term, which has already been adopted by international standards organizations for medical devices, suggests that accidents should be attributed to the circumstances, rather than to the human beings who happened to be there.
Human factors are the physical or cognitive properties of individuals, or social behavior which is specific to humans, and influence functioning of technological systems as well as human-environment equilibria. The safety of underwater diving operations can be improved by reducing the frequency of human error and the consequences when it does occur. Human error can be defined as an individual's deviation from acceptable or desirable practice which culminates in undesirable or unexpected results.
Dive safety is primarily a function of four factors: the environment, equipment, individual diver performance and dive team performance. The water is a harsh and alien environment which can impose severe physical and psychological stress on a diver. The remaining factors must be controlled and coordinated so the diver can overcome the stresses imposed by the underwater environment and work safely. Diving equipment is crucial because it provides life support to the diver, but the majority of dive accidents are caused by individual diver panic and an associated degradation of the individual diver's performance. - M.A. Blumenberg, 1996
Ergonomics, also known as human factors or human factors engineering (HFE), is the application of psychological and physiological principles to the engineering and design of products, processes, and systems. Primary goals of human factors engineering are to reduce human error, increase productivity and system availability, and enhance safety, health and comfort with a specific focus on the interaction between the human and equipment.
A defence in depth uses multi-layered protections, similar to redundant protections, to create a reliable system despite any one layer's unreliability.
Collaborative Control Theory (CCT) is a collection of principles and models for supporting the effective design of collaborative e-Work systems. Beyond human collaboration, advances in information and communications technologies, artificial intelligence, multi-agent systems, and cyber physical systems have enabled cyber-supported collaboration in highly distributed organizations of people, robots, and autonomous systems. The fundamental premise of CCT is: without effective augmented collaboration by cyber support, working in parallel to and in anticipation of human interactions, the potential of emerging activities such as e-Commerce, virtual manufacturing, telerobotics, remote surgery, building automation, smart grids, cyber-physical infrastructure, precision agriculture, and intelligent transportation systems cannot be fully and safely materialized. CCT addresses the challenges and emerging solutions of such cyber-collaborative systems, with emphasis on issues of computer-supported and communication-enabled integration, coordination and augmented collaboration. CCT is composed of eight design principles: (1) Collaboration Requirement Planning (CRP); (2) e-Work Parallelism (EWP); (3) Keep It Simple, System (KISS); (4) Conflict/Error Detection and Prevention (CEDP); (5) Fault Tolerance by Teaming (FTT); (6) Association/Dissociation (AD); (7) Dynamic Lines of Collaboration (DLOC); and (8) Best Matching (BM).
David D. Woods is an American safety systems researcher who studies human coordination and automation issues in a wide range safety-critical fields such as nuclear power, aviation, space operations, critical care medicine, and software services. He is one of the founding researchers of the fields of cognitive systems engineering and resilience engineering.
Dr. Richard I. Cook was a system safety researcher, physician, anesthesiologist, university professor, and software engineer. Cook did research in safety, incident analysis, cognitive systems engineering, and resilience engineering across a number of fields, including critical care medicine, aviation, air traffic control, space operations, semiconductor manufacturing, and software services.
Resilience engineering is a subfield of safety science research that focuses on understanding how complex adaptive systems cope when encountering a surprise. The term resilience in this context refers to the capabilities that a system must possess in order to deal effectively with unanticipated events. Resilience engineering examines how systems build, sustain, degrade, and lose these capabilities.
