JustGiving | |
Company type | Limited company |
Founded | 2000 |
Founder | Dame Zarine Kharas (CEO) [1] Anne-Marie Huby (managing director) |
Headquarters | Bankside, London, England , UK |
Revenue | £14m (2011) [2] |
£1.5m (2011) [2] | |
Number of employees | 160 |
Website | justgiving |
JustGiving is a global online social platform for giving. [3] The firm's headquarters are located in Bankside, London, England.
In 2000, Zarine Kharas and Anne-Marie Huby founded JustGiving (initially clickforaction.com), a company to provide online tools and processing services to enable the collection of charitable donations. [2]
2006 was the firm's first profitable year. [4] In June 2011, the firm claimed that it had provided its service for more than 9,000 UK registered charities and 1.9 million fundraising pages for users, collecting ore than £770 million since launch. [5] The cumulative total passed £1 billion in March 2012. [6] The cumulative total passed £4 billion in June 2016. [7]
JustGiving charged a 5% fee on all donations to cover the cost of running the business until March 2019, when the fee was made voluntary. [8] [9] In 2008, The Guardian reported Kharas as acknowledging that "the commission charged by justgiving.com is controversial". [4]
In January 2010, Charlie Simpson, aged seven, raised more than £210,000 (£145,000 in the first 48 hours) via his JustGiving page for the 2010 Haiti earthquake relief programme by UNICEF. [10]
In March 2014, Christian Smith was killed in a crash with a car during a 24-hour charity bike ride for Mind. Donations via his JustGiving page rose to more than £68,000 after his death was covered in the media. [11]
In April 2014, Stephen Sutton raised more than £4.5 million for the Teenage Cancer Trust, after help from celebrity backers including Jason Manford.[ citation needed ]
In April 2020, Captain Sir Tom Moore, by the end of a fundraising walk, had raised £32,796,155 (the most ever raised on the JustGiving platform) by completing one-hundred, 25 metres (82 feet) laps of his garden in Bedfordshire to raise funds for the UK National Health Service (NHS), to aid the NHS during the COVID-19 pandemic in the United Kingdom, and to mark his 100th birthday on 30 April 2020. The initial £1,000 goal was realised on 10 April and the target was increased to £100,000 and then to £500,000 as more people around the world donated. On completion, Moore said he would not stop and aimed to do a second hundred laps. [12] [13]
In 2002, JustGiving won the New Media Awards Grand Prix award and also Best Use of the Web award. [14] [15] [ failed verification ]
In 2004, JustGiving was recognised in the 2004 Charity Times annual Awards in their Fundraising & IT Services category. Charity Times said the company had "transformed the face of donating in the UK". [16]
JustGiving was acquired by U.S.-based Blackbaud, Inc. for £95 million in October 2017. [17]
Blackbaud were criticised in the wake of the Robb Elementary School shooting for its links with the National Rifle Association of America. [18]
In 2003, JustGiving launched a subsidiary in the United States, changing its name to FirstGiving in 2005. FirstGiving is located in Somerville, Massachusetts. [19] In 2010, The New York Times reported that FirstGiving.com was "among the best known" online fund-raising sites. [20] In August 2012, FirstGiving was acquired by FrontStream Holdings, LLC. [21]
In February 2017, JustGiving was reported to be taking more than £20 million from fundraisers while paying staff up to £200,000. It takes a cut from most donations and while some of the money is used for maintenance, product development and charity training, accounts show that more than £10 million was spent on staff costs in 2016. This includes an average salary of more than £60,000 for some directors, sales and administration workers, with the head of the firm having earned approximately £198,000. A charity chief executive[ who? ] had accused JustGiving of being greedy, saying the fees were "hard to stomach" and fundraisers had expressed their anger, labelling the site "JustTaking". [22]
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