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Online food ordering is the process of ordering food, for delivery or pickup, from a website or other application. The product can be either ready-to-eat food or food that has not been specially prepared for direct consumption.
Just Eat is an online food order and delivery platform. It was founded in 2001 in Kolding, Denmark as a food delivery company, and later headquartered in London, United Kingdom, from 2006 until it was purchased by Netherlands-based Takeaway.com in 2020 forming Just Eat Takeaway.com. Just Eat acts as an intermediary between independent takeaway food outlets and customers. The service operates under the Just Eat brand name in seven countries. The platform enables customers to search for local takeaway restaurants, place orders and pay online, and to choose from pick-up or delivery options. The company Just Eat plc acquired SkipTheDishes in Canada and Menulog in Australia and New Zealand.
Zomato is an Indian multinational restaurant aggregator and food delivery company. It was founded by Deepinder Goyal and Pankaj Chaddah in 2008. Zomato provides information, menus and user-reviews of restaurants as well as food delivery options from partner restaurants in more than 1,000 Indian cities and towns, as of 2022–23. Zomato rivals Swiggy in food delivery and hyperlocal space.
EatStreet Inc. is an American online food ordering service that acts as a centralized marketplace, where diners can order delivery and takeout from restaurants in their area. Founded in 2010 in Madison, Wisconsin, the company has expanded to over 15,000 restaurants in over 150 markets nationwide. In addition to the online ordering platform, EatStreet also offers restaurants custom websites, mobile apps, Facebook ordering, and digital marketing services. As of August of 2023, EatStreet no longer employs W2 drivers to deliver customer orders. They now contract with multiple third-party delivery services to complete deliveries nationwide.
Grubhub Inc. is an American online and mobile prepared food ordering and delivery platform based in Chicago, Illinois.
Postmates is a food delivery service, founded in 2011, and acquired by Uber in 2020. It offers local delivery of restaurant-prepared meals and other goods. It is headquartered in San Francisco, California.
DoorDash, Inc. is a San Francisco–based company that operates an online food ordering and food delivery platform. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery company in the United States. It also has a 60% market share in the convenience delivery category. As of December 31, 2020, the platform was used by 450,000 merchants, 20,000,000 consumers, and one million delivery couriers.
Food delivery is a courier service in which a restaurant, store, or independent food-delivery company delivers food to a customer. An order is typically made either by telephone, through the supplier's website or mobile app, or through a third party food ordering service. The delivered items can include entrees, sides, drinks, desserts, or grocery items and are typically delivered in boxes or bags. The delivery person will normally drive a car, but in bigger cities where homes and restaurants are closer together, they may use bikes or motorized scooters.
Deliveroo is a British online food delivery company founded by Will Shu and Greg Orlowski in 2013 in London, England. It operates in the United Kingdom, France, Belgium, Ireland, Italy, Singapore, Hong Kong, the United Arab Emirates, Kuwait and Qatar. It formerly operated in Germany, Taiwan, Spain, the Netherlands, and Australia. Its subsidiary operation, Deliveroo Editions operates ghost kitchens—kitchens not on restaurant sites—for the preparation of delivery-only meals.
Faasos is an Indian "food on demand" service that was incorporated in 2004. It is one of the brands owned by the online restaurant company, Rebel Foods.
Uber Eats is an online food ordering and delivery platform launched by the company Uber in 2014. The meals are delivered by couriers using various methods, including cars, scooters, bikes, or on foot. It is operational in over 6,000 cities in 45 countries as of 2021.
Careem is a Dubai-based super app with operations in over 70 cities, covering 10 countries across the Middle East, Africa, and South Asia regions. The company, which was valued at over US$2 billion in 2018, became a wholly-owned subsidiary of Uber after being acquired for $3.1 billion in January 2020. Careem expanded into the food delivery business with Careem Now in November 2018, which evolved into Careem Food as well as the rapid grocery delivery service Careem Quik in 2020, and launched a digital payment platform, Careem Pay in April 2022. In April 2023, Careem's Super App business was spun out into a new legal entity, which e& acquired a 50.03% stake in, while Uber maintains full ownership of Careem's ride-hailing business. The Super App currently offers 20 digital services in the UAE including ride-hailing, food, grocery, micromobility, DineOut, and a subscription-based service - Careem Plus, amongst others
Shipt is an American delivery service owned by Target Corporation. It is headquartered in Birmingham, Alabama.
Ando was an online food delivery app that was created by David Chang.
A virtual restaurant, also known as a ghost kitchen, cloud kitchen or dark kitchen, is a food service business that serves customers exclusively by delivery and pick-up based on phone and online ordering. Virtual restaurants are stand-alone businesses that either operate out of an existing restaurant's kitchen or from a separate kitchen set-up away from a restaurant. By not having a full-service restaurant with a storefront and dining room, virtual restaurants can economize by occupying cheaper real estate. The reduced space lowers overall overhead and operational costs, thus yielding higher profit margins, as the price of the food provided is typically not changed. The virtual restaurant's single kitchen format allows for multiple brands to share kitchen space.
SkipTheDishes is a Canadian online food delivery service headquartered in Winnipeg, Manitoba and a division of Dutch-based Just Eat Takeaway.com. Users can order and pay for food from participating restaurants online using an application on the iOS or Android platforms, or through a web browser. Users are also able to provide feedback by reviewing restaurants after receiving an order. It was founded in 2012 in Saskatoon, and later purchased by UK-based Just Eat in 2016, with Just Eat retaining the name. SkipTheDishes was subsequently folded into Just Eat Takeaway following Just Eat's acquisition in 2020, and assumed Takeaway.com's orange branding and logo.
Nuro, Inc. is an American robotics company based in Mountain View, California. Founded by Jiajun Zhu and Dave Ferguson, Nuro develops autonomous delivery vehicles and is the first company to receive an autonomous exemption from the National Highway Traffic Safety Administration.
Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy is headquartered in Bangalore and operates in more than 500 Indian cities as of September 2021. Besides food delivery, the platform also provides on-demand grocery deliveries under the name Instamart, and a same-day package delivery service called Swiggy Genie.
CloudKitchens is a ghost kitchen company started by Diego Berdakin and EarthLink founder Sky Dayton in 2015. Travis Kalanick, cofounder of Uber, bought control of the company in 2018.
Owner.com is an American software-as-a-service company that provides an online food ordering system to independent restaurants in the United States.
References
- ↑ "California Business Search" (PDF). businesssearch.sos.ca.gov/. Secretary of State of California. May 15, 2017. Retrieved 11 November 2019.
- ↑ "Kitchen United Company Profile". Craft. Retrieved December 9, 2019.
- ↑ Upton, Nicholas (June 14, 2018). "Kitchen United Opens First of Many Shared Kitchens". foodondemandnews.com. Franchise Times. Retrieved 10 November 2019.
- ↑ Yaffe-Bellany, David; Isaac, Mike (August 19, 2019). "In These Restaurants, Every Order is To_go". New York Times Company. pp. B1. Retrieved 12 October 2019.
- ↑ Patton, Leslie (15 May 2019). "Food Delivery Boom Means Sandwiches Don't Come From Restaurants Now". Bloomberg LLC. Retrieved 10 November 2019.
"There's no reason why you can't virtualize what a restaurant is," Collins says.
- ↑ Ruggless, Ron (March 5, 2019). "Kitchen United COO talks broad horizon for off-premise". NRN.com. Nation's Restaurant News. Retrieved 10 November 2019.
- ↑ Bradshaw, Tim (21 May 2019). "The start-ups building 'dark kitchens' for Uber Eats and Deliveroo". FINANCIAL TIMES LTD. Retrieved 10 November 2019.
- ↑ Amore, Samson (September 19, 2019). "Kitchen United Raises $40 Million Series B". LAbusinessjournal.com. Los Angeles Business Journal. Retrieved 1 November 2019.
- ↑ O’Flanagan, Linda (September 17, 2019). "Rechler cooks up 'ghost kitchen' deal for New York buildings". rew-online.com. Hagedorn Publications. Retrieved 17 October 2019.
- ↑ "Kitchen United raises $100 million with investments from Burger King parent and Kroger". Nation's Restaurant News. 2022-07-25. Retrieved 2022-11-14.