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A Letter of Agency (LOA) is a document authorizing a telecommunications provider to act on a consumer's behalf. Some vendors may also call this a Letter of Authorization, however this is an incorrect name and Letter of Agency is the official term used in FCC documentation and Federal Statute. This is generally required in the United States when switching a telephone service provider while keeping the current telephone number or any other service which requires transfer of information from one provider to another. The regulations governing this are maintained by the Federal Communications Commission.
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The primary regulator of communications in the United States is the Federal Communications Commission. It closely regulates all of the industries mentioned below with the exception of newspapers and the Internet service provider industry.
A common carrier in common law countries is a person or company that transports goods or people for any person or company and is responsible for any possible loss of the goods during transport. A common carrier offers its services to the general public under license or authority provided by a regulatory body, which has usually been granted "ministerial authority" by the legislation that created it. The regulatory body may create, interpret, and enforce its regulations upon the common carrier with independence and finality as long as it acts within the bounds of the enabling legislation.
The Federal Communications Commission (FCC) is an independent agency of the United States federal government that regulates communications by radio, television, wire, satellite, and cable across the United States. The FCC maintains jurisdiction over the areas of broadband access, fair competition, radio frequency use, media responsibility, public safety, and homeland security.
An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise privately owned.
Enhanced 911, E-911 or E911 is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as E112 and known as eCall when called by a vehicle.
The North American Numbering Plan (NANP) is a telephone numbering plan for twenty-five regions in twenty countries, primarily in North America and the Caribbean. This group is historically known as World Zone 1 and has the international calling code 1. Some North American countries, most notably Mexico, do not participate in the NANP.
The Telecommunications policy in the US is a framework of law directed by government and the Regulatory Commissions, most notably the Federal Communications Commission. Two landmark acts prevail today, the Communications Act of 1934 and the Telecommunications Act of 1996. The latter was intended to revise the first act and specifically to foster competition in the telecommunications industry.
In telephony, the demarcation point is the point at which the public switched telephone network ends and connects with the customer's on-premises wiring. It is the dividing line which determines who is responsible for installation and maintenance of wiring and equipment—customer/subscriber, or telephone company/provider. The demarcation point varies between countries and has changed over time.
A registered jack (RJ) is a standardized telecommunication network interface for connecting voice and data equipment to a service provided by a local exchange carrier or long distance carrier. Registration interfaces were first defined in the Universal Service Ordering Code (USOC) system of the Bell System in the United States for complying with the registration program for customer-supplied telephone equipment mandated by the Federal Communications Commission (FCC) in the 1970s. They were subsequently codified in title 47 of the Code of Federal Regulations Part 68. Registered Jack connections began to see use after their invention in 1973 by Bell Labs. The specification includes physical construction, wiring, and signal semantics. Accordingly, registered jacks are primarily named by the letters RJ, followed by two digits that express the type. Additional letter suffixes indicate minor variations. For example, RJ11, RJ14, and RJ25 are the most commonly used interfaces for telephone connections for one-, two-, and three-line service, respectively. Although these standards are legal definitions in the United States, some interfaces are used worldwide.
A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device. Originally, relay services were designed to be connected through a TDD, teletypewriter (TTY) or other assistive telephone device. Services gradually have expanded to include almost any real-time text capable technology such as a personal computer, laptop, mobile phone, PDA, and many other devices. The first TTY was invented by deaf scientist Robert Weitbrecht in 1964. The first relay service was established in 1974 by Converse Communications of Connecticut.
The Communications Assistance for Law Enforcement Act (CALEA), also known as the "Digital Telephony Act," is a United States wiretapping law passed in 1994, during the presidency of Bill Clinton.
Local number portability (LNP) for fixed lines, and full mobile number portability (FMNP) for mobile phone lines, refers to the ability of a "customer of record" of an existing fixed-line or mobile telephone number assigned by a local exchange carrier (LEC) to reassign the number to another carrier, move it to another location, or change the type of service. In most cases, there are limitations to transferability with regards to geography, service area coverage, and technology. Location Portability and Service Portability are not consistently defined or deployed in the telecommunication industry.
A naked DSL, also known as standalone or dry loop DSL, is a digital subscriber line (DSL) without a PSTN service — or the associated dial tone. In other words, only a standalone DSL Internet service is provided on the local loop.
National Cable & Telecommunications Association v. Brand X Internet Services, 545 U.S. 967 (2005), is a United States Supreme Court case in which the Court declared in a 6–3 decision that the administrative law principle of Chevron deference to statutory interpretations by administrative agencies tasked with executing the statute trumped the precedents of the United States Courts of Appeals unless the Court of Appeals had held that the statute was "unambiguous" under the Chevron deference. The Supreme Court therefore upheld the Federal Communications Commission's determination that a cable Internet provider is an "information service", and not a "telecommunications service" and as such competing internet service providers (ISPs) like Brand X Internet were denied access to the cable and phone wires to provide home users with competing internet service.
A video relay service (VRS), also sometimes known as a video interpreting service (VIS), is a video telecommunication service that allows deaf, hard-of-hearing, and speech-impaired (D-HOH-SI) individuals to communicate over video telephones and similar technologies with hearing people in real-time, via a sign language interpreter.
The Universal Service Fund (USF) is a system of telecommunications subsidies and fees managed by the United States Federal Communications Commission (FCC) intended to promote universal access to telecommunications services in the United States. The FCC established the fund in 1997 in compliance with the Telecommunications Act of 1996. The FCC is a government agency that implements and enforces telecommunications regulations across the U.S. and its territories. The Universal Service Fund's budget ranges from $5–8 billion per year depending on the needs of the telecommunications providers. These needs include the cost to maintain the hardware needed for their services and the services themselves. The total 2019 proposed budget for the USF was $8.4 billion. The budget is revised quarterly allowing the service providers to accurately estimate their costs. As of 2019, roughly 60% of the USF budget was put towards “high-cost” areas, 19% went to libraries and schools, 13% was for low income areas, and 8% was for rural health care. In 2019 the rate for the USF budget was 24.4% of a telecom company's interstate and international end-user revenues.
The Wireless Communications and Public Safety Act of 1999 is a United States federal law enacted as Public Law 106–81 of October 26, 1999. It is also known as the 911 Act. The act required the setup of enhanced 911 and mandated that 911 serve as the emergency number for non-land line phones as well. It was an amendment to the Communications Act of 1934 as amended by the Telecommunications Act of 1996.
The Internet in the United States grew out of the ARPANET, a network sponsored by the Advanced Research Projects Agency of the U.S. Department of Defense during the 1960s. The Internet in the United States in turn provided the foundation for the worldwide Internet of today.
An inmate telephone system, also known as an Inmate Calling Service (ICS) or Inmate telephone service, is telephone service intended for use by inmates in correctional facilities in the United States. Telephone service for inmates allows for their rehabilitation by allowing consistent communication with their family and legal counsel while incarcerated.
Traffic pumping, also known as access stimulation, is a controversial practice by which some local exchange telephone carriers in rural areas of the United States inflate the volume of incoming calls to their networks, and profit from the greatly increased intercarrier compensation fees to which they are entitled by the Telecommunications Act of 1996.