List of Undercover Boss (British TV series) episodes

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Undercover Boss is a British reality television series. Each episode depicts a person who has a high management position at a major business, deciding to become undercover as an entry-level employee to discover the faults in the company. The following is a list of episodes of the British version of the show.

Contents

Summary

SeriesEpisodesOriginally aired
First airedLast aired
1 218 June 200925 June 2009
2 715 July 201026 September 2010
3 65 July 20119 August 2011
4 62 July 20126 August 2012
5 68 July 20135 August 2013
6 615 July 201420 August 2014

Series 1: 2009

No.Title"Boss"Original airdateNotes
1"Park Resorts"Andy Edge18 June 2009 (2009-06-18) [1]
Andy Edge, company director of Park Resorts, goes undercover in a variety of entry level jobs. Throughout his two weeks undercover, he experiences what it is like to be a cleaner, laundry hand, kitchen hand, waiter and entertainer.
2"Clugston Group"Stephen Martin25 June 2009 (2009-06-25) [2]
Stephen Martin, chief executive officer the Clugston Group, trades in his suit for a hard hat when he pours concrete, works in blast-furnaces, tests his carpentry skills and works night-shifts repairing roads.

Series 2: 2010

No.Title"Boss"Original airdateNotes
1"Best Western"David Clarke15 July 2010 (2010-07-15) [3]
David Clarke, chief executive officer of Best Western, spends five days undercover as a new recruit in the company.
2"Tower Hamlets"Kevan Collins22 July 2010 (2010-07-22) [4]
Kevan Collins, the boss of London's Tower Hamlets council, goes undercover in the housing and homeless office and alongside community law enforcement officers.
3"Harry Ramsden's"Marija Simovic29 July 2010 (2010-07-29) [5]
Marija Simovic, chief operating officer of Harry Ramsden's, goes undercover to find out why their 80-year-old brand is struggling.
4"Jockey Club"Paul Fisher5 August 2010 (2010-08-05) [6]
Paul Fisher, the boss of Jockey Club Racecourses, poses as a new entry-level casual employee to find out how his company really works.
5"Viridor" Colin Drummond 12 August 2010 (2010-08-12) [7]
Colin Drummond, chief executive officer of Viridor, spends five days as a new recruit working at the sharp end of his business.
6"Crown Worldwide Group"Narin Ganesh19 August 2010 (2010-08-19) [8]
Narin Ganesh, finance director of Crown Worldwide, pretends to be a redundant office worker to find out the operations of the company at the ground level.
7"Park Resorts Revisit"Andy Edge26 September 2010 (2010-09-26) [9]
More than a year after being the first boss to go undercover in his own company for the programme Undercover Boss returns to see what lasting effect their presence has had on the company.

Series 3: 2011

No.Title"Boss"Original airdateNotes
1"Ann Summers"Vanessa Gold5 July 2011 (2011-07-05) [10]
Ann Summers CEO Jacqueline Gold sends her sister Vanessa undercover at the adult retailer Ann Summers.
2"Southern Fried Chicken"Andrew Withers12 July 2011 (2011-07-12) [11]
Andrew Withers, boss of Southern Fried Chicken, goes undercover in his fast food franchise, and is shocked by what he discovers about the standards, staff, food and customers.
3"The Blue Cross"Kim Hamilton19 July 2011 (2011-07-19) [12]
The Blue Cross, one of the UK's leading animal welfare charities, undergoes the Undercover Boss treatment as Kim Hamilton takes a turn cleaning dog kennels and helping cats give birth.
4"Isuzu Trucks UK"Nikki King26 July 2011 (2011-07-26) [13]
Managing Director Nikki King goes undercover at truck dealers Isuzu Trucks UK.
5"npower UK"Kevin McCullough and Charlie Brenland2 August 2011 (2011-08-02) [14]
Chief Operating Officer Kevin McCullough goes undercover at npower, one of the UK's top utility companies.
6"Poundworld"Martyn Birks9 August 2011 (2011-08-09) [15]
Martyn Birks, the director of Poundworld, goes undercover to discover why some of the budget chain's stores are failing to perform as well as expected, and why employee turnover is high.

Series 4: 2012

No.Title"Boss"Original airdateNotes
1"Pizza GoGo"Fouad Haghighat2 July 2012 (2012-07-02) [16]
Fouad Haghighat goes undercover in his dad's pizza delivery company to discover some shocking health and safety breaches, but also some inspirational workers.
2"Oceana Nightclubs"Peter Marks9 July 2012 (2012-07-09) [17]
The CEO of Britain's biggest nightclub chain, which includes well-known brands Oceana, Liquid, and Lava and Ignite, goes undercover in his own business.
3"Paddy Power"William Reeve16 July 2012 (2012-07-16) [18]
Company director William Reeve goes undercover on the shop floor of multi million pound gaming business Paddy Power.
4"Francesco Group Hairdressers"Jacqui McIntosh23 July 2012 (2012-07-23) [19]
Former celebrity hairdresser Jacqui McIntosh, now a senior manager of The Francesco Group, is on a mission to find out why the company's profits are down.
5"HC-One"Pam Finnis30 July 2012 (2012-07-30) [20]
Pam Finnis, managing director of one of Britain's biggest care home firms, goes undercover to investigate standards of care.
6"Stena Line"Gunnar Blomdahl6 August 2012 (2012-08-06) [21]
Gunnar Blomdahl, CEO of one of the UK's biggest ferry companies, Stena Line, goes undercover on some of his own fleet of ships to find out if the business is delivering its promise of convenient, efficient and relaxing travel.

Series 5: 2013

No.Title"Boss"Original airdateNotes
1"DHL"Phil Couchman1 July 2013 (2013-07-01) [22]
Chief Executive Phil Couchman heads back to the frontline to work alongside his staff. Terrified of losing even a single customer to the competition, Phil aims to find out if workers are delivering the top notch service he expects.
2"Securitas"Geoff Zeidler8 July 2013 (2013-07-08) [23]
After years in the boardroom, Geoff Zeidler of Securitas goes undercover, to be blown away by the sacrifices his security officers make and the violence and racial abuse they encounter through just doing their job.
3"Hyundai"Ray Pope15 July 2013 (2013-07-15) [24]
Company director Ray Pope steps out from his cosy office and into very unfamiliar territory by going undercover on the shopfloor of multi-million pound car giant Hyundai.
4"Southwark"Eleanor Kelly22 July 2013 (2013-07-22) [25]
Eleanor Kelly, Chief Executive of south London's Southwark Council, wants to see how slashed budgets are affecting the borough's services, residents and an often under-appreciated staff.
5"Biffa"Ian Wakelin29 July 2013 (2013-07-29) [26]
Chief Executive Ian Wakelin goes undercover in Biffa, the waste and recycling company.
6"Quicksilver"Peter Harvey6 August 2013 (2013-08-06) [27]
Peter Harvey, boss of slot machine company Quicksilver, adopts a dramatic disguise and goes undercover in the hope of working undetected alongside his frontline staff.

Series 6: 2014

No.Title"Boss"Original airdateNotes
1"Moss Bros"Brian Brick15 July 2014 (2014-07-15) [28]
Brian Brick, Chief Executive of Moss Bros, goes undercover to see how his cost-cutting methods have impacted on customer experience and the company's staff.
2"Oxfam"Mark Goldring22 July 2014 (2014-07-22) [28]
Mark Goldring, CEO of Oxfam - one of Britain's largest charities, goes undercover to see whether the charity is maxmising fundraising opportunities and spending funds efficiently.
3"Pets Corner"Steve Charman29 July 2014 (2014-07-29) [28]
The co-owner of nationwide retailer Pets Corner goes undercover in his own business to see if a potentially risky multi-million pound investment to grow the business is likely to succeed.
4"Rowlands Pharmacy"Kenny Black5 August 2014 (2014-08-05) [28]
With government funding down and competition increasing, pharmacy chain Rowlands has seen its turnover drop by £20 million, so managing director Kenny Black goes undercover to investigate.
5"YMCA"Bims Alalade12 August 2014 (2014-08-12) [28]
Senior director Bims Alalade goes undercover in the world's largest and oldest youth charity to see how massive budget cuts have affected facilities, staff and residents.
6"Carluccio's"Simon Kossoff20 August 2014 (2014-08-20) [28]
Chief Executive Simon Kossoff goes undercover as his restaurant chain Carluccio's plans to double in size in five years. He's keen to expose problems that could jeopardise successful growth.

Ratings

No.EpisodeAirdateViewersShareRank
Week		Notes
MainDigitalMainDigital
Series 1
1Park Resorts / Andy Edge18 June 20092,910,000N/AN/AN/A61 [29]
2Clugston Group / Stephen Martin25 June 20092,010,000N/AN/AN/A78 [30]
Series 2
1Best Western / David Clarke15 July 20102,230,000340,0009.9%1.8%N/A [31]
2Tower Hamlets / Kevan Collins22 July 20102,400,000443,00010.8%2.4%N/A [32]
3Harry Ramsden's / Marija Simovic29 July 20101,660,000241,0007.4%1.3%N/A [33]
4Jockey Club / Paul Fisher5 August 20102,090,000345,0009.3%1.9%N/A [34]
5Viridor / Colin Drummond12 August 20102,240,000285,0009.5%1.4%N/A [35]
6Crown Worldwide Group / Narin Ganesh19 August 2010N/AN/AN/AN/AN/AN/A
7Park Resorts Revisit / Andy Edge26 September 2010N/AN/AN/AN/AN/AN/A
Series 3
1Ann Summers / Jacqueline Gold5 July 2011N/AN/AN/AN/AN/AN/A
2Southern Fried Chicken / Andrew Withers12 July 2011N/AN/AN/AN/AN/AN/A
3The Blue Cross / Kim Hamilton19 July 2011N/AN/AN/AN/AN/AN/A
4Isuzu Trucks UK / Nikki King26 July 2011N/AN/AN/AN/AN/AN/A
5npower UK / Kevin McCullough2 August 2011N/AN/AN/AN/AN/AN/A
6Poundworld / Martyn Birks9 August 2011N/AN/AN/AN/AN/AN/A

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References

  1. ↑ "Series 1 - Episode 1 - Andy Edge, Park Resorts". Channel 4. Retrieved 28 September 2010.
  2. ↑ "Series 1 - Episode 2 - Stephen Martin, Clugston Group". Channel 4. Retrieved 28 September 2010.
  3. ↑ "Series 2 - Episode 1 - David Clarke, Best Western". Channel 4. Retrieved 28 September 2010.
  4. ↑ "Series 2 - Episode 2 - Kevan Collins, Tower Hamlets". Channel 4. Retrieved 28 September 2010.
  5. ↑ "Series 2 - Episode 3 - Marija Simovic, Harry Ramsden's". Channel 4. Retrieved 28 September 2010.
  6. ↑ "Series 2 - Episode 4 - Paul Fisher, The Jockey Club". Channel 4. Retrieved 28 September 2010.
  7. ↑ "Series 2 - Episode 5 - Colin Drummond, Viridor". Channel 4. Retrieved 28 September 2010.
  8. ↑ "Series 2 - Episode 6 - Narin Ganesh, Crown Worldwide". Channel 4. Retrieved 28 September 2010.
  9. ↑ "Series 2 - Episode 7 - Andy Edge, Park Resorts Revisit". Channel 4. Retrieved 12 September 2011.
  10. ↑ "Series 3 - Episode 1 - Vanessa Gold, Ann Summers". Channel 4. Retrieved 4 July 2011.
  11. ↑ "Series 3 - Episode 2 - Andrew Withers, Southern Fried Chicken". Channel 4. Retrieved 11 July 2011.
  12. ↑ "Series 3 - Episode 3 - Kim Hamilton, The Blue Cross". Channel 4. Retrieved 18 July 2011.
  13. ↑ "Series 3 - Episode 4 - Nikki King, Isuzu Trucks UK". Channel 4. Retrieved 25 July 2011.
  14. ↑ "Series 3 - Episode 5 - Kevin McCullough, npower". Channel 4. Retrieved 1 August 2011.
  15. ↑ "Series 3 - Episode 6 - Martyn Birks, Poundworld". Channel 4. Retrieved 8 August 2011.
  16. ↑ "Series 4 - Episode 1 - Fouad Haghighat, Pizza GoGo". Channel 4. Retrieved 8 July 2012.
  17. ↑ "Series 4 - Episode 2 – Peter Marks, Oceana Nightclubs". Channel 4. Retrieved 8 July 2012.
  18. ↑ "Series 4 - Episode 3 – William Reeve, Paddy Power". Channel 4. Retrieved 8 July 2012.
  19. ↑ "Series 4 - Episode 4 – Jacqui McIntosh,Francesco Group Hairdressers". Channel 4. Retrieved 16 July 2012.
  20. ↑ "Series 4 - Episode 5 – Pam Finnis, managing director of HC-One". Channel 4. Retrieved 9 October 2012.
  21. ↑ "Series 4 - Episode 6 – Gunnar Blomdahl, CEO of Stena Line". Channel 4. Retrieved 9 October 2012.
  22. ↑ "Series 5 - Episode 1 - Phil Couchman, DHL". Channel 4. Retrieved 7 August 2013.
  23. ↑ "Series 5 - Episode 2 – Geoff Zeidler, Securitas". Channel 4. Retrieved 7 August 2013.
  24. ↑ "Series 5 - Episode 3 – Ray Pope, Hyundai". Channel 4. Retrieved 7 August 2013.
  25. ↑ "Series 5 - Episode 4 – Eleanor Kelly, Southwark". Channel 4. Retrieved 7 August 2013.
  26. ↑ "Series 5 - Episode 5 – Ian Wakelin, Biffa". Channel 4. Retrieved 7 August 2013.
  27. ↑ "Series 5 - Episode 6 – Peter Harvey, Quicksilver". Channel 4. Retrieved 7 August 2013.
  28. 1 2 3 4 5 6 "Undercover Boss - Episode Guide - Channel 4". Channel 4. Retrieved 15 July 2014.
  29. ↑ "UK TV Ratings 21 Jun 2009". Free-Satellite-TV.co.uk. 21 June 2009. Retrieved 29 September 2010.
  30. ↑ "UK TV Ratings 28 Jun 2009". Free-Satellite-TV.co.uk. 28 June 2009. Retrieved 29 September 2010.
  31. ↑ Laughlin, Andrew (23 July 2010). "'The Hotel Inspector' returns to 1.7m" . Retrieved 29 September 2010.
  32. ↑ Laughlin, Andrew (30 July 2010). "BBC's 'Secret Tourist' opens to 3.5m" . Retrieved 29 September 2010.
  33. ↑ Laughlin, Andrew (6 August 2010). "'Mistresses' returns to 4m" . Retrieved 29 September 2010.
  34. ↑ Laughlin, Andrew (13 August 2010). "BBC's Princess Royal doc pulls in 3.8m" . Retrieved 29 September 2010.
  35. ↑ Laughlin, Andrew (20 August 2010). "6.7m peak for 'Celebrity MasterChef'" . Retrieved 29 September 2010.
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