Marcia J. Bates

Last updated
Marcia J. Bates
Born1942 (age 8182)
NationalityAmerican
Alma mater Pomona College, University of California, Berkeley
Known forWork on information seeking behavior, search strategy, subject access to information, and user-centered design of information systems
AwardsAmerican Association for the Advancement for Science Fellow, American Society for Information Science Research Award and Award of Merit, American Society for Information Science "Best Journal of ASIS Paper of the Year Award," Frederick G. Kilgour Award. [1]
Scientific career
Fields Information science
Institutions University of California, Los Angeles

Marcia J. Bates (born 1942) is Professor VI Emerita of Information Studies in the Graduate School of Education and Information Studies, University of California, Los Angeles.

Contents

Career

Bates received an MLS in 1967 and a PhD (1972), both from the University of California, Berkeley. [2]

She previously taught at the University of Maryland, College Park and was tenured at the University of Washington in 1981 before joining the faculty at UCLA. Bates has published on information seeking behavior, search strategy, subject access in manual and automated systems, and user-centered design of information retrieval systems. She is an elected Fellow of the American Association for the Advancement of Science, a recipient of the American Society for Information Science Research Award, 1998, Award of Merit , 2005, and has twice received the American Society for Information Science "Best Journal of ASIS Paper of the Year Award," in 1980 and 2000. In 2001 she received the Frederick G. Kilgour Award for Research in Library and Information Technology. [3]

Bates' early work dealt with searching success and failure in library catalogs. She initially became known for her articles on information search tactics, that is, techniques and heuristics for improving retrieval success in information systems. [4]

She was Editor-in-Chief of the Third Edition of the Encyclopedia of Library and Information Sciences (Taylor & Francis, 2010). [5]

Research

Many of Bates' contributions have been in the area of user-centered information system design. Several of her papers have been widely cited and used, including articles on her concepts of "berrypicking," of "information search tactics," and the "cascade of interactions" in the user-system interface. [6] [7] [8] In 2017, Ali Shiri did an extensive analysis of Bates' major articles, determining who cited her work and why. He found that she had had considerable impact on information system design. [9]

In conjunction with the Getty Research Institute, and other Getty agencies, she has studied humanities information seeking online extensively, producing six articles on the work. [10] [11] In subject access, as early as 1985, she designed and argued for a "cluster thesaurus" that would bring together all the syntactic and semantic variants of a concept under each concept. Searches could then match on any term in the cluster, with the searcher able to select subsets of terms for further searching. This was also known as the "front-end system mind." [12]

Bates takes an evolutionary approach to the development of human and animal information and knowledge. She argues that "information is the pattern of organization of matter and energy." The recognition and transmission of these patterns has developed evolutionarily, leading to the point where human beings have become able to recognize quite sophisticated patterns, such as language constructions, and patterns of behavior such as "bait and switch." She also defines types of information useful for the information professions, such as "embodied information," "encoded information," "embedded information," and "recorded information." [13] [14] which marks a change from the definition of information in communication theory. The communication model sees information as the flow and exchange of a message, originating from one speaker, mind, or source and received by another. According to Ronald Day, "Implicit in this standard model of information are such notions as the intentionality of the speaker, the self-evident 'presence' of that intention in his or her words, a set of hearers or users who receive the information and who demonstrate the correctness of that reception in action or use, and the freedom of choice in regards to the speaker's ability to say one thing rather than another, as well as even the receivers freedom of choice to receive one message rather than another in the marketplace of ideas." [15]

Bates claims (drawing on S. Goonatilake) that there are three fundamental channels of information: genetic, neural-cultural, and exosomatic. [16]

In response to the rapid transformations in libraries and in information science, Bates has also written on the nature of the information disciplines. [17] The design of the encyclopedia she and Maack edited also reflects her arguments about the nature of the information disciplines. [18]

According to Google Scholar Bates' work has been cited over 13,000 times. [19] Cronin & Meho found that she ranked 3rd in a list of 31 influential information scientists. [20]

Related Research Articles

Information retrieval (IR) in computing and information science is the task of identifying and retrieving information system resources that are relevant to an information need. The information need can be specified in the form of a search query. In the case of document retrieval, queries can be based on full-text or other content-based indexing. Information retrieval is the science of searching for information in a document, searching for documents themselves, and also searching for the metadata that describes data, and for databases of texts, images or sounds.

<span class="mw-page-title-main">Information science</span> Academic field concerned with collection and analysis of information

Information science is an academic field which is primarily concerned with analysis, collection, classification, manipulation, storage, retrieval, movement, dissemination, and protection of information. Practitioners within and outside the field study the application and the usage of knowledge in organizations in addition to the interaction between people, organizations, and any existing information systems with the aim of creating, replacing, improving, or understanding the information systems.

The online public access catalog (OPAC), now frequently synonymous with library catalog, is an online database of materials held by a library or group of libraries. Online catalogs have largely replaced the analog card catalogs previously used in libraries.

<span class="mw-page-title-main">Browsing</span> Exploratory use of an information system

Browsing is a kind of orienting strategy. It is supposed to identify something of relevance for the browsing organism. In context of humans, it is a metaphor taken from the animal kingdom. It is used, for example, about people browsing open shelves in libraries, window shopping, or browsing databases or the Internet.

Findability is the ease with which information contained on a website can be found, both from outside the website and by users already on the website. Although findability has relevance outside the World Wide Web, the term is usually used in that context. Most relevant websites do not come up in the top results because designers and engineers do not cater to the way ranking algorithms work currently. Its importance can be determined from the first law of e-commerce, which states "If the user can’t find the product, the user can’t buy the product." As of December 2014, out of 10.3 billion monthly Google searches by Internet users in the United States, an estimated 78% are made to research products and services online.

The UCLA School of Education and Information Studies is one of the academic and professional schools at the University of California, Los Angeles. Located in Los Angeles, California, the school combines two departments. Established in 1881, the school is the oldest unit at UCLA, having been founded as a normal school prior to the establishment of the university. It was incorporated into the University of California in 1919.

A bibliographic database is a database of bibliographic records. This is an organised online collection of references to published written works like journal and newspaper articles, conference proceedings, reports, government and legal publications, patents and books. In contrast to library catalogue entries, a majority of the records in bibliographic databases describe articles and conference papers rather than complete monographs, and they generally contain very rich subject descriptions in the form of keywords, subject classification terms, or abstracts.

<span class="mw-page-title-main">Social Sciences Citation Index</span> Citation index product of Clarivate Analytics

The Social Sciences Citation Index (SSCI) is a commercial citation index product of Clarivate Analytics. It was originally developed by the Institute for Scientific Information from the Science Citation Index. The Social Sciences Citation Index is a multidisciplinary index which indexes over 3,400 journals across 58 social science disciplines – 1985 to present, and it has 122 million cited references – 1900 to present. It also includes a range of 3,500 selected items from some of the world's finest scientific and technical journals. It has a range of useful search functions such as 'cited reference searching', searching by author, subject, or title. Whilst the Social Sciences Citation Index provides extensive support in bibliographic analytics and research, a number of academic scholars have expressed criticisms relating to ideological bias and its English-dominant publishing nature.

In computing, logging is the act of keeping a log of events that occur in a computer system, such as problems, errors or just information on current operations. These events may occur in the operating system or in other software. A message or log entry is recorded for each such event. These log messages can then be used to monitor and understand the operation of the system, to debug problems, or during an audit. Logging is particularly important in multi-user software, to have a central overview of the operation of the system.

A web query or web search query is a query that a user enters into a web search engine to satisfy their information needs. Web search queries are distinctive in that they are often plain text and boolean search directives are rarely used. They vary greatly from standard query languages, which are governed by strict syntax rules as command languages with keyword or positional parameters.

A digital library, also called an online library, an internet library, a digital repository, a library without walls, or a digital collection, is an online database of digital objects that can include text, still images, audio, video, digital documents, or other digital media formats or a library accessible through the internet. Objects can consist of digitized content like print or photographs, as well as originally produced digital content like word processor files or social media posts. In addition to storing content, digital libraries provide means for organizing, searching, and retrieving the content contained in the collection. Digital libraries can vary immensely in size and scope, and can be maintained by individuals or organizations. The digital content may be stored locally, or accessed remotely via computer networks. These information retrieval systems are able to exchange information with each other through interoperability and sustainability.

The Getty Vocabulary Program is a department within the Getty Research Institute at the Getty Center in Los Angeles, California. It produces and maintains the Getty controlled vocabulary databases, Art and Architecture Thesaurus, Union List of Artist Names, and Getty Thesaurus of Geographic Names. They are compliant with ISO and NISO standards for thesaurus construction. The Getty vocabularies are the premiere references for categorizing works of art, architecture, material culture, and the names of artists, architects, and geographic names. They have been the life work of many people and continue to be critical contributions to cultural heritage information management and documentation. They contain terms, names, and other information about people, places, things, and concepts relating to art, architecture, and material culture. They can be accessed online free of charge on the Getty website.

Cognitive models of information retrieval rest on the mix of areas such as cognitive science, human-computer interaction, information retrieval, and library science. They describe the relationship between a person's cognitive model of the information sought and the organization of this information in an information system. These models attempt to understand how a person is searching for information so that the database and the search of this database can be designed in such a way as to best serve the user. Information retrieval may incorporate multiple tasks and cognitive problems, particularly because different people may have different methods for attempting to find this information and expect the information to be in different forms. Cognitive models of information retrieval may be attempts at something as apparently prosaic as improving search results or may be something more complex, such as attempting to create a database which can be queried with natural language search.

Information behavior is a field of information science research that seeks to understand the way people search for and use information in various contexts. It can include information seeking and information retrieval, but it also aims to understand why people seek information and how they use it. The term 'information behavior' was coined by Thomas D. Wilson in 1982 and sparked controversy upon its introduction. The term has now been adopted and Wilson's model of information behavior is widely cited in information behavior literature. In 2000, Wilson defined information behavior as "the totality of human behavior in relation to sources and channels of information".

Collaborative information seeking (CIS) is a field of research that involves studying situations, motivations, and methods for people working in collaborative groups for information seeking projects, as well as building systems for supporting such activities. Such projects often involve information searching or information retrieval (IR), information gathering, and information sharing. Beyond that, CIS can extend to collaborative information synthesis and collaborative sense-making.

Howard Besser is a scholar of digital preservation, digital libraries, and preservation of film and video. He is Professor of Cinema Studies and the founding director of the NYU Moving Image Archiving and Preservation Program ("MIAP"), a graduate program in the Tisch School. Besser also worked as a Senior Scientist at New York University's Digital Library Initiative. He conducted extensive research in image databases, multimedia operation, digital library, and social and cultural influence of the latest Information Technology. Besser is a prolific writer and speaker, and has consulted with many governments, educational institutions, and arts agencies on digital preservation matters. Besser researched libraries' new technology, archives, and museums. Besser has been actively contributing at the international level to build metadata and upgrade the quality of the cultural heritage community. He predominantly, focused on image and multimedia databases; digital library aspects ; cultural and societal impacts of information technology, and developing new teaching methods through technology such as web-based instructions and distance learning. Besser was closely involved in development of the Dublin Core and the Metadata Encoding and Transmission Standard (METS), international standards within librarianship.

John Vinson Richardson Jr. is an American professor of information studies at University of California, Los Angeles, with a significant record of research and publications on intelligent question answering systems, reference service, and history of librarianship. His current research focuses on assessment and evaluation issues related to virtual reference such as time in queue, service duration, content analysis or microanalysis of questions, as well as user satisfaction. Currently, Richardson also serves as an adjunct professor in the School of Information Studies at Charles Sturt University in NSW, Australia.

<span class="mw-page-title-main">Safiya Noble</span> American professor and author

Safiya Umoja Noble is a professor at UCLA, and is the co-founder and co-director of the UCLA Center for Critical Internet Inquiry. She is the author of Algorithms of Oppression, and co-editor of two edited volumes: The Intersectional Internet: Race, Sex, Class and Culture and Emotions, Technology & Design. She is a research associate at the Oxford Internet Institute at the University of Oxford. She was appointed a Commissioner to the University of Oxford Commission on AI and Good Governance in 2020. In 2020 she was nominated to the Global Future Council on Artificial Intelligence for Humanity at the World Economic Foundation.

Anne Jervois Gilliland is an archivist, scholar, and professor in the field of archival studies. She is Associate Dean for Information Studies at the University of California, Los Angeles Graduate School of Education & Information Studies.

References

  1. Cited. (2005). American Libraries, (10). 59
  2. "Marcia J. Bates". Pages.gseis.ucla.edu. Retrieved 2012-09-02.
  3. "Marcia J. Bates". Pages.gseis.ucla.edu. Retrieved 2012-09-02.
  4. Bates, Marcia J. (1979). Information Search Tactics. Journal of the American Society for Information Science 30(4): 205-214.
  5. "Archived copy" (PDF). Archived from the original (PDF) on 2010-07-07. Retrieved 2011-01-02.{{cite web}}: CS1 maint: archived copy as title (link)
  6. Bates, Marcia J. (1989). "The Design of Browsing and Berrypicking Techniques for the Online Search Interface." Online Review 13(5): 407–424
  7. Bates, Marcia J. (1990). "Where Should the Person Stop and the Information Search Interface Start?" Information Processing & Management 26: 575–591.
  8. Bates, Marcia J. (2002). "The Cascade of Interactions in the Digital Library Interface." Information Processing and Management 38: 381–400.
  9. Shiri, Ali. (2017) "The Many Faces of Marcia Bates's Contributions: System Design Influence and Citation Impact." Proceedings of the 45th Annual Conference of the Canadian Association for Information Science Ryerson University, May 31-June 2, Toronto, Ontario, Canada. Available at https://www.researchgate.net/publication/325720125_The_Many_Faces_of_Marcia_Bates%27s_Contributions_System_Design_Influence_and_Citation_Impact
  10. Bates, Marcia J. (1996). "The Getty End-User Online Searching Project in the Humanities: Report No. 6: Overview and Conclusions." College & Research Libraries 57(6): 514–523.
  11. Bates, Marcia J. (1994). "The Design of Databases and Other Information Resources for Humanities Scholars: The Getty Online Searching Project Report No. 4." Online & CDROM Review 18(6): 331–340
  12. Bates, Marcia J. (1986). "Subject Access in Online Catalogs: A Design Model." Journal of the American Society for Information Science 37(6): 357–376.
  13. Bates, Marcia J. (2005). "Information and Knowledge: An Evolutionary Framework for Information Science." Information Research, 10 (4) paper 239, 2005 [available at http://InformationR.net/ir/10-4/paper239.html ]
  14. Bates, Marcia J. (2016) "Fundamental Forms of Information," In: Marcia J. Bates. Information and the Information Professions. Ketchikan Press, Berkeley, CA, pp. 36-65.
  15. Day, Ronald E. (2001). The Modern Invention of Information: Discourse, History, and Power. Carbondale, Ill.: Southern Illinois University Press, p. 38.
  16. Bates, Marcia J. (2006). "Fundamental Forms of Information." Journal of the American Society for Information Science and Technology 57(8):1044
  17. Bates, Marcia J. (1999). "The Invisible Substrate of Information Science." Journal of the American Society for Information Science 50(12): 1043–1050.
  18. Bates, Marcia J. (2007). "Defining the information disciplines in encyclopedia development." Information Research, 12(4) paper colis29. [Available at http://InformationR.net/ir/12-4/colis/colis29.html]
  19. User profile for Marcia Bates. March 25, 2024
  20. Cronin, B. & Meho, L. (2006). "Using the h-index to rank influential information scientists." Journal of the American Society for Information Science and Technology 57(9): 1275-1278.