This article includes a list of references, related reading, or external links, but its sources remain unclear because it lacks inline citations .(November 2019) |
Type | Private |
---|---|
Industry | Telecommunications |
Founded | 1993 |
Headquarters | |
Key people | Glenn Conley, Pres. & CEO. |
Website | www.metropark.com |
Metropark Communications is the name of a telecommunications based corporation in the United States. Its popularity with small and medium enterprise started with consolidating multiple vendors into one communication package for subscribing companies.
To achieve a complete and total communication offering, in 1999, Metropark started providing local service, long distance service, internet bandwidth, cellular service, telephony systems, networking systems, computer systems, and support services to subscribing companies. The Metropark business model became known as the Vendor Consolidation Program in 2001.
In 2003, using computer telephony integration technology, Metropark started developing high-end software applications for its subscribing companies and to the software dealer community. These applications provided additional productivity enhancing elements to small and medium enterprise companies.
In 1999, 3Com Corporation partnered with Metropark to develop a VoIP strategy, which included; sales, installation, helpdesk, training, and ongoing support for its popular NBX product line.
3Com Corporation was an American digital electronics manufacturer best known for its computer network products. The company was co-founded in 1979 by Robert Metcalfe, Howard Charney and others. Bill Krause joined as President in 1981. Metcalfe explained the name 3Com was a contraction of "Computer Communication Compatibility", with its focus on Ethernet technology that he had co-invented, which enabled the networking of computers.
Telephony is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone.
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls, the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet.
A voicemail system is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voicemail as a basic feature; many corporate private branch exchanges include versatile internal voice-messaging services, and *98 vertical service code subscription is available to most individual and small business landline subscribers.
Vonage is an American cloud communications provider operating as a subsidiary of Ericsson. Headquartered in Holmdel Township, New Jersey, the organization was founded in 1998 as Min-X as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). In 2001, the organization changed its name to Vonage.
SipXecs is a free software enterprise communications system.
VocalTec Communications Inc. is an Israeli telecom equipment provider. The company was founded in 1985 by Alon Cohen and Lior Haramaty, who patented the first Voice over IP audio transceiver. VocalTec has supplied major customers such as Deutsche Telekom, Telecom Italia, and many others.
Eicon Networks Corporation is a privately owned designer, developer and manufacturer of communication products founded on October 12, 1984 with headquarters in Montreal, Quebec, Canada. Eicon products are sold worldwide through a large network of distributors and resellers, and supplied to OEMs.
Snom Technology GmbH is a German company which manufactures Voice over Internet Protocol (VoIP) telephones, based on the IETF standard Session Initiation Protocol (SIP). Snom's products are targeted at the small- to medium-sized business sector, home offices, Internet service providers, carriers, and original equipment manufacturers. The company, founded in 1996 and headquartered in Berlin, is a wholly owned subsidiary of VTech Holdings Limited, since 2016.
Deltathree Inc. is an American company engaged in the business of voice over IP telephony services. The company was one of the first in the world to offer a telephony service over the internet, reducing the cost of international calls by over 90 percent.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice, mobility features, audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
TouchWave, Inc., was a privately held Palo Alto, California IP-telephony network switch provider founded in 1997. TouchWave developed a product line called WebSwitch that was designed to replace traditional private telephone exchange systems in small-to-medium-sized companies. WebSwitch was part of a phone system that incorporates communication features provided by the Internet. The rapid success of TouchWave was memorialized with awards and an acquisition by Ericsson Communications for $46M two years after TouchWave was founded. Ericsson continued the TouchWave product line under the name WebCom, but its efforts have been viewed as less than successful.
CT Connect is a software product that allows computer applications to monitor and control telephone calls. This monitoring and control is called computer-telephone integration, or CTI. CT Connect implements CTI by providing server software that supports the CTI link protocols used by a range of telephone systems, and client software that provides an application programming interface (API) for telephony functions.
Cloud communications are Internet-based voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Cloud services is a broad term, referring primarily to data-center-hosted services that are run and accessed over an Internet infrastructure. Until recently, these services have been data-centric, but with the evolution of VoIP, voice has become part of the cloud phenomenon. Cloud telephony refers specifically to voice services and more specifically the replacement of conventional business telephone equipment, such as a private branch exchange (PBX), with third-party VoIP service.
Empirix Inc. is a privately held company which designs and manufactures service assurance testing and monitoring equipment for IP-based communications networks such as Voice-over-Internet-Protocol (VoIP), IP Multimedia Subsystem (IMS)-based, next generation network and 4G wireless networks. Empirix offers enterprise and carrier grade products as well as quality assurance products for network equipment manufacturers. Empirix is headquartered in Billerica, MA. On April 21, 2021, Empirix has been acquired by Infovista, a Network automation software. Infovista, which is majority owned by Apax Partners, says the deal “brings together a team of over 1,000 professionals serving over 1,700 customers across more than 150 countries, including 23 of the top 30 CSPs globally.”
Nefsis Corporation is a communications technology company. It was an early developer of real-time communications software and the first to use cloud computing in the videoconferencing industry.
The Internet Telephony Service Providers Association (ITSPA) is a British body representing providers of Internet Telephony services (VoIP).
Spirit DSP is a Russian company that develops embedded software for real-time voice and video communication over IP networks – voice and video engines. Its voice and video software platform is used by carriers, mobile messaging apps, and social networks, serving more than 1 billion users in 100 countries.
BroadSoft, Inc. is a communication software and service provider that was acquired by Cisco Systems in 2018. BroadSoft was founded in 1998 and completed its initial public offering in 2010, and was headquartered in Maryland. It partners with carriers and large service providers in several countries. BroadSoft’s customers include AT&T, Verizon Communications, Sprint, Charter Communications, Comcast, and Vodafone. The company provides technology for service providers to build cloud-based communications services such as voice, video, web conferencing and team messaging and contextual services.