The nine windows technique, also known as 9 windows, 9 boxes, 9 screens, multiscreen diagram, or system operator tool is a creative problem-solving technique that analyzes a problem across time and relative to its place within a system. [1] [2] [3] [4]
The approach is based on the Theory of Inventive Problem Solving (TRIZ) and involves creating a 3 × 3 matrix and placing the current problem in the center. [5]
Past | Present | Future | |
---|---|---|---|
Super-system | |||
System | Current issue | ||
Sub-system |
The 3 × 3 matrix is divided into three problem-solving levels: [5]